From beginning to end the quality of service was superb and I definitely recommend your next move with Ray The Mover. The price was worth the services that were provided. My team JP and Bryan were very pleasant to work with and also helpful, professional and organized!!! They were careful with all items and extremely efficient. Thank you very much for all your excellent customer service!!! read more

Ray the Mover facilitated our move from Southwest Florida to Texas in early December 2021. Their packing and loading crew in Florida was excellent-careful, respectful, intelligent and efficient. The driver (Bill) was very personable and competent, performing inventory, overseeing the loading process and keeping us informed of his progress to Texas. The unloading in Texas went smoothly as well. Ray the Mover provided a timely and professional move for a fair price. I would definitely recommend them and will use them again if my needs require a mover in the future. read more

We were beyond thrilled with all aspects of our move, from the initial "Guaranteed Not to Exceed" estimate (the only company of seven to give us something other than an estimate that could go up significantly), to the final move into our storage unit 4 hours away. Jose, Walter and Joel packed out our 3100 sq foot house in just about five hours, and they couldn't have been friendlier, more professional, or more accommodating while they were doing it. We had a color-coded system in place, and they not only picked up on it immediately, they enthusiastically supported it throughout the evolution. We didn't have many requests, but those we did they responded to happily. They were extremely careful with all our belongings, and they left the house in great shape despite the obvious disruption. The next day, Jose, Joel and Gene (Jean?) came to load our HHG into the truck. They were done in exactly two hours! WAY quicker than we would have guessed. We hit Jose with a last-minute request to allow us to affix inventory numbers to all the boxes, and he happily accommodated the request, altering the order of goods going into the truck to allow us time to finish our inventory. Again, the three gentlemen could not have been more professional as they carried out their responsibilities. Jose made sure we had his number and he reviewed the plans for drop off to our storage unit the following day, so there would be no surprises ... which we REALLY appreciated. The unloading process was flawless too. I was active duty military for 33 years, and this is move number 12 for us ... so we've had some experience with this maneuver. This has been the absolute BEST all-around experience with a moving crew that we've had! And this is the FIRST one I'm actually paying for, so that's saying something!  I told Jose several times this has been about as stress-free a move as is possible. If I needed to move again in this area, I wouldn't even get several quotes - Ray the Mover gets it, hands down! read more

They broke my husband's guitar, my headboard, the wire to the back of a painting, a lamp, and who knows what else because we are still unpacking. The guitar was in it's guitar case so they can say they had no idea it was breakable. I'm missing items and the way they put things "back together" reminded me of a child trying to put a table or bed together. I'm never ever moving again but for anyone else....look somewhere else. read more

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Ray The Mover is a first class North American Moving Services moving company located in Naples, Florida. It ensured that our move from mid-TN to SW Florida was cost-efficient (persuaded the local TN mover to cut its rates, and it gave us a prompt credit when our goods ended up requiring less packing and shipment than estimated); that the pickup/loading at our TN house and the arrival/unloading/move into our Fla house happened on time and went smoothly. RTM was very responsive to our calls throughout the process, dealt with the local TN moving company and the piano mover, and kept us informed. They went the extra mile by helping us dispose of the packing boxes and paper several days after we had moved in. It was a pleasure dealing with RTM's John Smarge and Michelle Huber. I unreservedly recommend RTM for your next move from or to SW Florida., read more

My friend used this company to move from Florida back to Canada, so we had a few extra international and COVID-19 hoops to jump through, but in the end, this company made it happen!!! From the office staff, to Michael our appraiser, to the packers and movers, and, of course, Larry the driver, we had a very pleasant and stress free experience. Raul, Andy (aka Adam) and Walter arrived on time the first day to do the packing that was left and were very professional and pleasant. Raul walked through once with my friend who explained what was going where upon its final destination and then he distributed the packing work to the other guys and off they went. They were respectful of the personal items they were packing and seemed very intent on getting it all just right. The second day went just as well, we got to see Raul, Andy and Walter again along two more helpers and they finished packing and loaded the truck in half a day. Again, they were wonderful to work with, fun, respectful and very through. The truck left Florida on schedule and arrived in Canada as expected. The driver, Larry, was very pleasant and was kind enough to keep in touch with us and updated on his progress and what was what with the Border process and made sure all went smoothly on that end of the move. There were a few questions on what paperwork we needed to cross the border, but Michael made extra effort to contact the Canadian Border, as did my friend, and in the end they all worked together to make sure we had all the correct forms. Ray the Mover's entire staff came together to make this International move as stress free as possible and we are grateful. And we can't thank Larry enough for making sure we had the paperwork in the right place at the right time on that final Border Crossing day! Thank you! I would highly recommend this company to anyone with a move, either across town, cross country or across the border! read more

Ray The Mover co-ordinated my move from California to NH. I can't say enough good things. The same driver took my load from CA to NH. Everything was handled professionally and packed so that everything was in tact safe and sound once back in NH. Price was very reasonable and communication was A+! Would highly recommend this company out of Naples, FL. read more

Very disappointed in this company. I was sold a bill of goods by the appraiser that came to bid the job, then when I received the proposal it was over $200 more than what we discussed, he told me it's was for x,y,z.... things that he made seem we're included in the original price, but because I was in a time crunch I felt like I had no choice. When the move day came, the two guys that came were nice but as I walked the move with them, they still forgot things. (I was leaving some furniture for donation). I also had to ask or tell them to wrap dressers so the drawers wouldn't move. And because I felt rushed out of the door I didn't go over the place with a fine tooth comb. We get to my new home and the dressers were left wrapped, things not put together properly, and I was left more overwhelmed than when we started. But bc I felt I had to tip them I did. But even they said they forgot a few things - and now I am left trying to move what they left. I would NOT RECOMMEND this company. read more

I used this company yesterday for a move from a condo to a home. They arrived early, were professional and friendly, and had everything moved out of the condo and into the home in 3 1/2 hours! No scratches or dents on anything. Great company. I would recommend. Thank you! read more

Perfect in just about every way. There isn't much we can add to just about perfect, except to say that Stephanie and Michelle are true professionals, and made our move and communication close to flawless. I would use them again and again. read more

I have used Ray the Mover twice and both moves were handled professionally and timely. I would encourage anyone needing a fair and competent moving service to call Ray the Mover. I think you'll be pleased. read more

Ray The Mover was exemplary in all facets of my relocation: 1) the quoted price was reasonable, competitive and guaranteed. 2) the estimate window for pick-up and delivery was well spaced and tight. 3) pick-up was on time and efficient. The assigned crew was the right number. 4) delivery was extremely quick and, once again, efficient. 5) there was no damage whatsoever. 6) perhaps most impressive was the communication throughout the entire process. I highly recommend Ray, in fact I already have recommended them. read more

Ray the Mover moved a substantial amount of household goods for us from Florida to our North Carolina home. This company is an exceptional one and I believe one of the best we have ever encountered. Their driver Billy went way beyond the norm in moving things into our home, putting sliders under our chairs and tables that were missing. This company deserves five starts. read more

Ray the Mover was outstanding. The two men who did our move, Billy and Fidel were truly wonderful. They were willing to set up all furniture where we wanted and would even move it around in different positions until i found the perfect spot. I have heard of other moving companies just dropping off your stuff in the garage and taking off but these movers were truly incredible. NOTHING BROKE!!! They were courteous, gracious, professional and just so wonderful. They made our move so much easier and less stressful. If we ever move again in the future or if someone else needs a mover i will absolutely be recommending ray the mover and especially Billy and Fidel!! read more

He seemed like a really nice guy! When the owner of the company came to my house to do an estimate I got a really good feeling about him. I trusted his judgement, I SHOULD NOT HAVE! He explained the 2 large TV's must be crated and the crates were $75. I agreed and he sent me a quote. His quote was about the same as the other 2 I received, I went with him. On moving day I left my husband at the old house and I went ahead to the new house. When the truck was being unloaded, the 2 TV's came out wrapped in moving blankets and duct tape. I didn't think much about it, moving day was very hectic. Since the living room TV was being hung on the wall, the movers kindly said they would leave it wrapped in the blanket and we could even keep the blanket. The next day when we went to unwrap the TV, we found that is was completely shattered and the whole front was smashed. I think the movers new it was smashed. When I called the owner to discuss the matter he asked me to fill out a claim form, I did, I also told him the TV wasn't crated as discussed, he sent me a check for $60.00, 60 cents/lb for a 100 lb TV, for a TV that we had to replace with a $1200 TV. I asked him to reconsider the settlement, he never responded. I looked closely at the quote he sent me, he never included the TV crates which he said were mandatory. I missed that on the quote, I guess I should not have put so much trust in him. So legally, he didn't owe me anything more than the $60, ethically, he could have split the cost with me and taken some responsibility for the damage. The move cost me $1200 more than I expected! read more

I'm long overdue in reviewing this company. I couldn't have asked for a more professional and thoughtful group of guys who successfully helped us empty out and pack my Mom's items. We had just returned from being out of the country and we were literally notified to move her items out of the unit while driving in our car 10 hours to another destination so as you can imagine the planning and details of this move was more than tumultuous and mostly done over the phone and long distance with the owner. Even though we had to change the moving date more than once and had absolutely no idea how much was going to be packed, stored or thrown away, the owner and staff of this company kept a calm and professional manner throughout. In addition, they handled our items with kit gloves; even the items that were clearly going to be trashed they took care of with respect and kindness as they were my 93 year old Mom's belongings. Items packaged by their staff arrived unblemished. It's unfortunate to hear others had a bad experience with this company. I have moved many times throughout the course of my life and Ray The Mover is the first and only company I would recommend or bother to post a review. There are many moving companies to choose from; we are so grateful we picked the right one! They have been around since 1981; there is a reason for that!! read more