1. Ray Rodriguez - Mpire Estates

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Rancho Cucamonga, CA

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Ray Rodriguez - Mpire Estates

3.0 (2 reviews)
Closed • 9:00 am - 8:00 pm

Services - Ray Rodriguez - Mpire Estates

Buyer's agent

Listing agent

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6 years ago

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6 years ago

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The Mortgage Guys

The Mortgage Guys

(5 reviews)

John Delgado doesnt respond to emails, our closing has been pushed back 3 times, causing more pain…read moreon both parties.

IF ZERO STARS was possible that's what they would get…read more First and foremost, After learning about their company name and googling and reading reviews from their other branches I've learned that they are very disrespectful and not caring. On Feb 25-27 I had a trip planned for big bear with a Airbnb In Sugarloaf, Ca about 10-15min max from big bear lake. on 2/27 the day for our check out, and agent from mortgage guys decided that it was okay to let herself in and state she was going to show the house. Me and my family let her know that we had been in the house as part of an Airbnb stay and our check out time would be at 11am as we are still packing up and getting ready to hit the road. This lady insisted that her appointment would be at 10:30 but she was inside the house prior to that. We let her know that we need a few more minutes so that we can pack out stuff and she can have the house to herself after that. 10mintues later went by and she decided to come back into the house ON HER OWN with no one opening the door for her she let herself in with her clients to show off the house after we told her NOT TO COME IN AND OUR BELONGINGS WERE EVERYWHERE. I was in the restroom when I heard her trying to open the door to come inside the bathroom. I quickly got out and my husband let her know she needs to wait outside as we are still in the house. Her clients seemed shocked. As I would imagine since this is causing us to get upset. I don't understand what was so hard to get when we told her we were packing and that she can come back in a few minutes once we were done, it was such a simple solution but she wanted to talk back to us as if it was OUR fault??? NO she needed to contact the selling agent and make sure the house was vacant!!!!!!! SO UNPROFESSIONAL of this lady, I wish I would have gotten her name but I was just so pissed off I had no time to react. You guys really need to train your agents to DO BETTER.

GEM Mortgage  - Enjoying this beautiful sunset from my front yard

GEM Mortgage

(126 reviews)

We had such a great experience working with Thomas and Melanie at GEM Mortgage! From start to…read morefinish, they were professional, knowledgeable, responsive, and incredibly helpful throughout the entire mortgage process. Thomas always took the time to explain everything clearly, answer all of our questions, and keep us updated every step of the way. Buying a home can be stressful, but they made the process feel organized and much easier to navigate. One of the things we appreciated most was how quickly they were able to get everything done and get us to closing. The entire process moved incredibly fast. We are extremely grateful for all of their help and would absolutely recommend Thomas and the GEM Mortgage team to anyone looking to purchase a home. Thank you for helping make this such a positive experience for our family!

Exceptional service from Thomas and his team! We had Thomas support us 6 years ago when we…read morepurchased our first home and he made the process beyond easy for two very young and inexperienced people. He is kind and patient and believes "there are no dumb questions" which put us at ease; making him very approachable. We loved him so much that when our dream home suddenly and unexpectedly came on the market we chose him for a second time to walk us through the process. Buying your first house is one thing, but having to sell and buy at the same time is another. Again Thomas was able to navigate a crazy market and land us our dream home!! I can honestly say that we would not be in this house without him and all the hard work he put into this. 100% recommend working with him.

Ray Rodriguez - Mpire Estates - realestateagents - Updated October 2026

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