Booked for an 8am pickup (before opening) and no vehicle has been assigned and I couldn't pick up…read moremy vehicle. Redeeming factor was the lone employee cleaning trucks that helped me so my pickup was only 30 minutes delayed. Your after hours pickup is not recommended unless the staff does their job and assigns vehicles to the after hours reservations.

Very pleased with the front office staff. The facility is nice & clean. I like the fact that every…read moretime I call with a question, I am able reach a live person and the level of customer provided is excellent!

Michelle is the ABSOLUTE friendliest receptionist I've ever had the pleasure to speak with! This…read morecompany has the GREATEST customer service! Rent from them with confidence!

When you've got 12 people to pick up for a birthday party and a party bus is out of budget for you,…read morea 15 passenger van from A1 might be just what youre looking for. I think I was the DD for the first time in my life, but no better reason to DD than for your spouses birthday party! I set the itinerary, mapped out who I'm picking up from where. It felt like a fun two hour in town road trip, there were snacks, there were sodas, there were card games, we stopped for a pitstop at one point because of all the "are we there yet" comments from the peanut gallery in the back seat. We dined and danced and then I dropped everyone back home in reverse order from pickup. The van was comfortable, it was relatively easy to drive, the seats were clean and everyone had a great time not having to drive. What a fun 8 hours! $150 for a one day van rental was just right and I'll definitely do it again if I'm planning another night around town or a short trip with a big group of people!

Really easy to pick up and drop off. He worked with us to drop off a little later than we scheduled…read morewith no issues. Do recommend.

Solid place! I have rented here several times. A Uhaul is a uhaul. What makes this place different?…read moreIt is the small things. He starts the truck and gets the Ac going. There is a pad lock with key to lock up your stuff. Sure, the building is nothing special to look at, but who cares. I'm renting a truck not taking a vacation. It's a fantastic place! Choose it over any other one.

I rented an 10" van to move my son back from GCU for the summer. I took pictures of the gas gauge…read morepre / post rental and brought it back with more gas than started with. I received an updated Bill stating I returned it with less gas and I drove well over projected mileage. Between google / Apple Maps and their odometer there was a 37 mile difference. Stay away from SSC auto repair. !! Unscrupulous and dishonest!!

I give this location 1 star and that is generous!!!!!…read moreBEWARE-I rented a truck from them yesterday and gave me the truck with only 1/4 of a tank of gas in it. I used it for a mileage total of 19 miles and they charged me $34 dollars for gas????? I have used the UHaul store down the street on Power Road in Queen Creek and was much more impressed with customer service! Moving is stressful enough....you don't need poor customer service and shady employees to deal with.

I paid $80.00 for a U haul for less than 5 hours and only going 5-6 miles this is a rip off when…read moreyour day by day rate is $19.95 if I would have known I had to pay that much for a Itty bitty 10 foot van I would have just hired a moving company for less. . They love micro rates behind the scenes so I just know they gonna add more charges when the truck is returned in a few. No wonder they are not as popular as they used to be.

The GM is rude and unprofessional. They require an emergency contact to ANSWER the phone while you…read moreare standing there. Apparently it's an "optional" U-Haul policy "up to each GM to enforce" Christina so rudely explained. I rent several uhauls a year from many locations and have never had this happen. I would definitely not rent here again.

ray was the most disrespectful gentlemen i have ever met. He from the jump, started screaming at me…read moreand my fiancé and for absolutely no reason. When I asked the very nice lady who was working with him for help she gave me the number for customer service. Customer service was very helpful and she agreed that we did not damage the vehicle at all because of all the pictures that we submitted. When customer service was talking well, he was still aggressive with us while talking to them. i am very disappointed in how he treated us and it is unacceptable. he was trying to charge us for everything under the sun when we did nothing to the truck at all. he tried to charge us for gas when i had just put gas in the truck to bring it back MORE then what we left with. the women with the glasses was very sweet and but ray made me never any to talk to uhal again...

I had the best experience renting a U-Haul from here. Richard was SO helpful he went above and…read morebeyond helping me with my U-Haul rental. He was so informative and also just super knowledgeable and friendly (and super patient with me) . 10 out of 10 customer service. Oh and his craft beer selection in the 76 gas station is incredible. We will be back just to buy some ice cold tasty beers.

Lenny is the best- great guy. He made sure everything we needed was taken care of- no hassles…read more Everything was ready to go, no surprises or issues. Everything was clear and as he explained. Made the process easy and was really friendly and helpful the entire time. Highly recommend them and Lenny in particular. Thank you!

Rented from here to move from apartments in north Phoenix and Mesa to chandler. Picking up was very…read moresmooth, took about 10 minutes to get all the paperwork signed out and the truck, and then we were able to use it all day and drop it off at night The quality of the truck was great and felt a lot newer than some of the stuff I've seen friends get at U-Haul. Lenny was also great to work with and super kind when we returned the truck. Overall moving is a lot but working with these guys made it a lot better!

One star because I can't choose none…read more A year ago I rented from this place. Got the insurance the whole shabang.. after drop off they tried charging me 2000$!!!! For what?? They never told me or would tell me "we will send a receipt once the transaction has been processed" Excuse me?? I can't know what I'm paying for before I pay?? The check engine was on prior to pickup once talking to customer service they assured me the vehicle was fine to take and the light must've not been turned off when the vehicle was serviced last but assured me it was ok. I'm guessing it wasn't ok because I got charged for 2000$ worth of damage I didn't do WHILE purchasing the insurance. Fast forward a year we get ANOTHER uhaul under another name of course apparently we dropped it off at the wrong drop off location even though that's the location their email said and they straight up told us The email was wrong and they would charge us 200$ to drive it 0.7 miles down the road to another uhaul location we have no idea about. So yet another time we will have to block uhaul from our bank accounts. I hope they go out of business thank god there's more than one rental place

I originally planned to pick up through the app but noticed right away I am not as technically…read moresavvy as I thought Thank God I arrived within store hours! Essence was right at the desk to help me with my reservation! She took my ID and got me registered with the perfect U-Haul within my reservation! From the pickup to the drop off, I had success! I was able to return the U-Haul within my previously set miles and was able to receive a refund /rebate! Definitely reach for moving! The inside also has all types of moving essentials! From boxes to storage to tows for trucks, anything you need!

The owner of this business made my move a lot easier! He was very professional and the truck…read more was awesome. I have to make one more move and this is where I am renting again! Thank You so much!

From the owner: Save Up To 20% When You Reserve Online Today!read more

After having breakfast at one of the local spots in the same plaza, we decided to walk over to Air…read moreGuitar to check this place out. Wow...can I say Wow! again? This is an amazing little (well not so little little) shop that includes groceries, gifts, an enormous full wall of every kind of drink you can imagine! There is a sushi bar, a poke bar, a coffee shop, a sandwich shop, pizza place and then so much more!!! And they do not sell guitars! The entire shop is clean, extremely well organized, and so packed with goodies that you can spend a few hours just wondering. They do sell groceries, many of the basics you need. I did some checking of prices and truly, you may pay a few more cents then going down to the local grocery store, but overall...it wasn't that out of whack! Everyone working was friendly and pleasant and open to questions, responding with suggestions and ideas as well as information. What a true gem in the middle of a busy mixed-use space including restaurants and apartments and other event venues. They have a huge patio and we were told it was 100% dog friendly and they are even to welcome to come into the store to shop with their owners, as long as they are well-behaved. Great find and I say go visit! Can't imagine not loving this place!

This place is so intriguing! It has such a wide variety of things that it's like a farmer's market…read moreand a high-end yard sale all in one. You can find everything from puzzles to Jeni's Ice Cream in here. Apritopia could not be a better place to have a store like this - higher prices on hipster things in the name of "convenience." I'm a cheapskate so I didn't buy anything, but I did spend a decent chunk of time browsing around. There's a coffee shop, pizza, and sushi too! Definitely a lot to choose from, but the prices are out of my range to justify buying from a "convenience store." I appreciated the overall vibe in the place though. It was bright, clean, and definitely welcoming. We were greeted warmly upon entering and exiting. Very stimulating lol.