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    Ratnayake Sam, MD

    5.0 (3 reviews)
    Closed 8:00 am - 12:00 pm, 1:30 PM - 5:00 PM

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    8 months ago

    Dr Ratnayake is a wonderful Dr. A great team. Kind, professional, clean. Excellent care and team.

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    9 months ago

    Everyone is wonderful at this office. Quality of care is exceptional. Both Dr. Sam & his daughter truly care about their patients.

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    7 years ago

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    Mesa West Medical Group - William E. Gilli, M.D., F.A.C.P.
 Assistant Professor of Medicine at UCLA at Kern Medical

    Mesa West Medical Group

    4.0(44 reviews)
    1.0 mi

    I have been going here for a while now. Dr. GILLI's staff is amazing!!!! Either text or email and…read moreit is taken care of promptly. Dr. Gilli will tell you like it is. No nonsense. So if you don't like hearing the truth about your care, find another doctor to patronize you.

    Tracy will prescribe multiple drugs and not know side effects. She was condescending from the 1st…read morevisit but I thought it was quirky. In my third visit with her, today, I had to literally walk out and won't be back! I asked other staff if she was just having a bad day. So consistently condescending but today she was actually rude. I asked about side effects of a particular drug she stated no one had ever complained to her before and dismissed my question. Then when I asked her to clarify something she got irritated with me and started with more condescension. If you don't agree with her she will belittle you into thinking you're the one that's wrong rather than explaining like most doctors! No thanks! Update: 04/15/26 - I spoke with Dr Gilli on the phone and it's seems they are somewhat flippant and unapologetic in their attitude towards the situation. I don't feel comfortable with this response that she "always" treats patients with respect after I conveyed the opposite in a professional manner over the phone. This was damage control gone wrong imo. Black box warnings are serious and it's too bad this Dr. doesn't care to make any changes as she is a 25 year employees with the company. He's got her back regardless. I appreciate the call back but it's clear his attitude is just like hers. They don't care.

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    Mesa West Medical Group - Tracy Simonsen ACNP Acute Care Nurse Practitioner

    Tracy Simonsen ACNP Acute Care Nurse Practitioner

    Mesa West Medical Group - Kevin Nelson, FNP 
 Family Nurse Practitioner and Physician Assistant

    Kevin Nelson, FNP Family Nurse Practitioner and Physician Assistant

    Mesa West Medical Group - Mesa West Medical Office at 8327 Brimhall Road, Suite 704

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    Mesa West Medical Office at 8327 Brimhall Road, Suite 704

    Ana Reyna, MD - Front office

    Ana Reyna, MD

    2.4(9 reviews)
    38.3 mi

    I made an appointment 3 months in advance and I arrived on time. After waiting for almost 2 hours I…read morefinally left in disgust. So, I can't really rate her as a medical practitioner, but keeping a new patient waiting that long to be seen doesn't reflect well on her work ethic.

    Just called to see if they are accepting new patients and the receptionist stated "it depends on…read morethe insurance." I then asked if she took Tricare and she immediately became defensive and said is it Tricare Prime, Tricare for life.. I unfortunately don't know as we just signed up for it & I asked if they were able to check by the main subscribers social.. she said with their new system they aren't able to. Doesn't make much sense if you have to submit a claim after a patient is seen as well as verify if the patient is active prior to their first visit. The receptionist in any office is the first stop to patient care. If you are unwilling to help a potential new patient with a few insurance questions, you shouldn't be in that field. Patients should know their coverage correct, but to flat out not be willing to help isn't very beneficial to the practice or the potential patient. I also don't want to go to an office if the first thing stated is "it depends on your insurance." What if I was a cash paying patient? Might as well choose to be out of network with every insurance so you can charge whatever fee you'd like per visit. This office came highly recommend but because of the one receptionist, I will be looking elsewhere. Must be hard to find friendly and warm employees in this sleepy little town.

    Sierra Family Care

    Sierra Family Care

    3.0(13 reviews)
    38.3 mi

    We basically just use them now for routine pill refills. We do online doctor services when we are…read moreill because this office now REQUIRES you go out and buy a flu and covid test and take it same day as appt. If I had the money and will to go purchase those for a sinus infection to tell me if I have the flu or Covid, I wouldn't need a doctor's appt! Right? Site staff is sooooo nice. Phone in staff (except Rosie) are rude.

    Office Staff won't work with me. I really needed to see the doctor. We seemed to have a…read moremiscommunication about appointment time. They called me the day before and I swore they told me 8:20. My wife had it written down as 9:20. I called them at 8 am the day of to confirm. She told me that it was at 8 since I was considered a new patient. I said I could make it in 15 minutes and she said no and made me reschedule for a month later. They made me wait three months to schedule this appointment. Apparently it is Adventist Health policy to 'scan the documents' I fill out before seeing the doctor so it was just impossible to let me come 15 minutes late. Unbelievable. It's like working with a person with the empathy of Lord Voldemort. You could be dying on the floor and they wouldn't let you see the doctor until they scan the docs. I should note that I have already been a patient here and doctor Horowitz is good. The office staff is a nightmare. They switched to Adventist Health from Sierra Family Care hence the whole "new patient' debacle.

    Cho Kaikei MD

    Cho Kaikei MD

    4.5(8 reviews)
    3.9 mi

    This physician is a disgrace to the profession.I had an urgent problem relating to anxiety and…read moredepression.He did not take an appropriate history,there was no review of systems or family history,and virtually no physical exam. This practitioner showed no empathy or concern,asking me what I wanted him to do.He emphasized that he did not prescribe meds for this problem.I told him I did not want medication but rather exam to confirm diagnosis and to ascertain whether there were other contributing health factors. I was desperately searching for help and got none.Dr Cho has neither interest nor desire to address complex medical problems.A second year med student would have done a far better job. Parenthetically,I am a respected retired local medical specialist who served this community for over forty years.

    It has been more than 5 years now that I've been a patient of Dr Cho since I moved to Dignity…read moreHealth Employment. He has taken cares of me from car accident to severe diagnosis where I though my life has ended. He and his staff, which includes his wife, works so hard to get me the specialist I needed. They're so "Pro-patient" and he's too empathetic!!! He's a great listener and he's to kind and nice. He's always kind, with "great" bedside manners. He's the best doctor for me. Right now I'm going through so much again and yet he assures me with his staff that they are with me 100%. Thanks Dr Cho!!! Thank Po and Cresilda.

    Ratnayake Sam, MD - internalmed - Updated May 2026

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