unreliable for advance bookings! I pre-booked a taxi to take…read moreme to an event, allowing over half an hour leeway for a 20 minute journey, just in case of delays. The taxi arrived 50 minutes late so I missed the event. When I complained, I was advised that when you make an advance booking, central taxis guarantee a taxi but not what time it will arrive!! (kinda defeats the point of booking a taxi in advance!) Not the service you would expect of a company that calls itself 'Edinburgh's most reliable taxi company'!

Waited a long time after ordering a taxi. Was told 5 minutes more 3 times. Uber worked a lot betterread more

was on a business class flight to San Francisco. Got served some juice. (U can get wine) it was…read morefresh and cold. I was given pyjamas, a pillow, blanket and EarPods. Amazing service and flight staff. the seat was incredibly comfortable. We also had a diverse choice of Shows! Would go again and do recommend. Economy is really nice too, with respectful staff and a good food menu with reclining seats. I flew on a new 777. 5/5

Flew down to London for the day and took Air France to LCY. I have never flown with them before so…read moreI didn't really expect much for an airline. However, I was surprised as to how clean and had a nice fresh smell it had. They had breakfast served in nice little trays and though the fork and knives were plastic, it was not the cheap kind. The breakfast was good. One my way back, it was a smaller plane and they also served lunch in lunch boxes. Also good. So far, my experience was not bad.

I have had to use this firm a few times - twice to take us to different hospital and once for just…read morea general stop and they have been great. From the moment you pick up the phone the service is courteous and friendly and they do not cost the earth either. They are a local firm and the drivers we have had have been local as well which has been a great benefit - as an non-driver I am never good at pointing out short-cuts etc and rely on the honesty and integrity of drivers to help me along and I have had nothing but that from the drivers here.

A very professional firm. I've always been really happy with the service from these guys. They have…read morealways arrived on time to make sure I have made flights and all the drivers I have had have been friendly. If you need to be sure of making it somewhere on time, I would really recommend these guys.

We researched numerous companies when looking to charter a bus/coach and were most impressed with…read moreCTC coach hire. Our point of contact was Cecile and she could not have been more wonderful. She was very responsive via email about the vehicles available and helping with itinerary questions while planning our week long trip from Edinburgh into the highlands and back. The bus we selected was a 25 passenger Mercedes bus. We found their vehicles much nicer than anything else we came across during our research and the photos were accurate to what we received. The bus itself had plenty of storage and it was in excellent high end condition. Bob was our driver and he could not have been any better. We expected a driver but what we got was a wonderful driver/tour guide wrapped into one. Bob knows his stuff and guided us every step of the way. I could not have been more pleased and all 17 in our group shared the same opinion.

I cannot recommend ECPH highly enough. 6 of us (3 couples) travel to Musselburgh Races every June…read morefor the last 3 years and stay at the Best Western Kings Manor. We've always used ECPH and I book via the App a 6 seater car to take us too and from the races then another to take us to and from a restaurant later that evening. The cars have always been on time, the communication via text is excellent and the drivers are courteous and professional. On our last visit our friends were late arriving and the driver was happy to wait 10 minutes for them. Excellent service every time and will use them again!

To be honest I thought most cab services were the same, but this is the only one I have been…read moregenuinely impressed with. I mean you'd be surprised how hard it is to get from A to B without going via C,D,E and then Falkirk because the cabbie wants to wring an extra couple of quid out of you. Fear this no more though, as Edinburgh City Private Hire are here, like a superhero arriving to save the day...in a cab. They have cheaper rates than both City Cabs and Central Taxis by quite a bit, and although most cab journeys in Edinburgh don't last very long, if you are heading out of town they save you a fair amount. As well as this they actually turn up when they say they will, whether you want them in half an hour, or more impressively if you say you want one right away, they are always there within 5 minutes. The cabbies are all pretty cool from my experience as well, having a bit of a chat with you. Also all the cabs are good cars, a few mercs and audis and the like being used. If you are stuck without a lift, who're you gonna call??? Edinburgh City Private Hire!! (admittedly not as catchy but more practical than Ghostbusters). Oh yeh, as a rather inexplicable extra, if you get one of their cards, you get 30% off entry at Cab Vol and half price and queue jump at The Hive before 12. No idea why but not a bad bonus to have

An update to a previous review. We needed a taxi 4 times during a Saturday in August for the Fringe…read morefestival and the tattoo. We downloaded the app this time and booked all 4 via the app, two ahead of time, two for instant pick-up. The app was easy to use and the taxis arrived nicely on time.

We only used them once for a 2:30am ride from our hotel just off Princes Street to the airport. It…read morewas arranged by our hotel. We had always wanted to ride in one of these iconic cabs with the distinctive look! We were picked up on time, the driver was pleasant and helpful but thankfully, not talkative at that unholy hour, and we felt safe the whole time. There wasn't much traffic at 2:30am so we got to the airport in about 25 minutes. Our fare was £23 and we paid by credit card. Since we were leaving the UK, I emptied my wallet of all my coins and gave it to the driver. It came out to be about £5. I know they don't expect a tip but I didn't want to carry home any change and he was helping me out by accepting it. A great ride experience overall that I will readily repeat next time I'm in Edinburgh.

Booked Andy's Cabs to take me into Glenrothes. The cab which…read morecollected me at the time I specified were not Andy's Cabs, but Jaydee, apparently, Andy's must have been very busy so arranged for Jaydee to collect me. I was quite happy with this arrangement and also very pleased with the price of the trip into Glenrothes, it was a lot lower than I was expecting. I will recommend Andy's Cabs to all my friends.

great taxi company just recently found them throu a friend used them ever since well recomended if…read moreyou need taxi in the area

This is a great, friendly and well staffed taxi firm…read more The owners are lovely and extremely helpful. The costs are reasonable and no journey is too small or large. I'm really impressed with this company. Response times are great and the call handlers are friendly and attentive. Great company, drivers you can trust and well maintained vehicles.

excellent company! staff are always friendly and fares are reasonable. the cars are always in clean…read morecondition and the waiting times are reasonably short :)