Amazing experience! No wait time, Hanna was so sweet and addressed every concern. Brittany was very…read morehelpful and the office staff was on top of things and very friendly. Highly recommend!

They do a great job. I had a first-time office visit and they made things easy. I didn't have to…read morewait very long before seeing the doctor. They performed a biopsy. The biopsy was painless and the instructions they gave were helpful. I would recommend.

This place is a joke. I went to see if i had skin cancer and to ask question about some areas on my…read moreneck and arm.. Alex came in and spent 5mins with me, she said it was nothing and started for the door but i kept on asking question and she seemed to get mad i was asking questions...She doesn't need to work with people is she gets mad i ask questions.. Alex ruined it for me! I will never be back and i will tell everyone i can not to go there.

The last time I was in the Johnson City, Tn office for my psoriasis I received 3rd degree burns and…read moreafter all of this time they are calling me for another appointment. A nice lady told me after the 3rd time I will be removed out of the system.

Don't bother to go there. He cut my big toe and made it bleed it was not the cleanestread more

I had a biopsy of a lesion on left forearm during my appointment. Dr.Sago is extremely thorough…read moreand listens to her patients concerns. She made the biopsy as comfortable as possible and explains the procedures in detail, which I appreciate. I definitely will miss all the articles she usually has on the wall. The pics and explanations were very helpful and if not for her interest in her patients, I would not have been exposed to these. I called this the "derm info" wall. Please consider bringing this back! Great job Dr. Sago!

One of the best facials I've ever had! Senia made me feel at ease and walked me through what was…read moregoing on with my skin. Very relaxing and gentle. I can see the cumulative effect on my skin as time goes on also. Highly recommend!

Xenia does an amazing job with facials I've had 3 & each time I leave feeling relaxed & my skin…read morefeels amazing I would recommend anyone with or without skin troubles she will make you feel like a brand new person!!!

Prompt. Rarely kept waiting more than 10 minutes passed my scheduled appointment. Love that I can…read morecommunicate via email to my doc and his staff.

I'm 35 minutes past my appointment time now. I've informed the front desk to no avail. Turnover…read moreseems to be frequent among the NP staff here. I come here for primary care and diabetes care as well. My diabetes care has been fine, but primary care is lacking. Not happy today at 40 minutes past my appointment time. The NP for this visit is leaving as well.

September 2026 my husband was referred to HMG Urology. I was told by HMG they received the…read morereferral on Sept 16. He was not given an appointment until January. His prostate numbers almost doubled during that time. The nurse practitioner we saw, Cassie, was wonderful and very caring. She ordered an MRI. The MRI results were showing cancer. The MRI was done in early April. They didn't get the biopsy ordered until May 20. By this time is prostate numbers had doubled again. As of today we have still not seen a doctor for results. We know it is cancer because the results were in the portal. I called to see about the appointment which is June 16. one month after the biopsy. We talked to the doctor on the phone. We were told he will need surgery but he couldn't get on the schedule until At least August. We chose to change to a doctor in Knoxville. We saw him withim two weeks. Unfortunately, the cancer is stage 3 and surgery is not possible. We have an appointment with the oncologist June 7 and a Pet scan June 15. All before the HMG appointment. I cannot prove it but I feel sure all the delay has caused the cancer to spread to stage 3. If you or someone you love has suspected prostate cancer avoid HMG.

The secretaries here are horrible. They never answer the phones and don't seem to be very organized…read moreat all. HOWEVER, doctor Marlow is AMAZING! She takes wonderful care of my son and is always straight forward and honest with what she thinks. She never once has made me feel bad or wrong for my parenting decisions even if she didn't completely agree. I absolutely love this doctor! Would definitely recommend to anyone looking for an awesome and kind pediatrician.