We just picked up another piece Kevin framed. We have had many things framed but this one was very…read morespecial and Kevin nailed it!!!! Long time customer for a reason.

I recently bought a coffee table here. When I first walked in I expected it to be another…read moreoverpriced store, but I was so amazed at their low prices. The table, along with many other products in the store, was made from reclaimed wood and metal pieces. The top was 2" thick mahogany and I still paid less than $350 for it. They are constantly changing things up in shop. One of my favorite places in downtown.

Best price ever!! Love that you make an appointment and its one on one with no distractions. Will…read moredefinitely go back!

From the owner: Custom Picture Framingread more

Couldn't be happier with the 2 framing jobs I received! From start to finish, Phillip was…read moreprofessional, friendly, and clearly passionate about their craft. He took the time to understand exactly what I wanted, offered expert advice on materials and layout, sent me several photo options, and delivered a finished product that exceeded my expectations. The frames are beautiful, and you can see how high quality they are in person. Attention to detail was also top-notch! Everything was aligned and secured. I got a scarf framed, which can be hard to align well without damaging. The turnaround time was very quick, and the pricing was way more than fair for the quality provided. Highly recommended!

Phillip did an excellent job on this picture. His expertise…read moresuggested the frame and matting, which was different than mine and it looks fantastic! Price was well worth and it was completed quickly. The matting and custom frame pulls out the focal point of the picture and draws the eye to the picture. BEAUTIFUL!

Hobby lobby is a go to for me when it's time for crafts and the holidays. Can't beat their deals!…read moreLike most Hobby Lobby's you have to hit them at the right time when they have all their holiday stuff, but for the most part they have everything perfectly stocked. Very helpful staff!

We had an incredible experience here. We came in a little bit late but Mary Lou in the custom…read moreframing section was incredibly kind, efficient and helpful. Macey and Elizabeth were also super kind and delightful. Overall, appreciate this great team and organized store!

I brought a painting of a friend's Golden Retriever in for framing. Brent did a great job framing…read moreit and got the framing done in record time so my friend and I could pick it up quickly. He was friendly and kind and went above and beyond the usual to make our experience a good one. The painting looks beautiful, and my friend will treasure it forever.

Imagine ordering a single item online because you think it will be an easier experience to have it…read morebrought curbside rather than entering the store. And imagine you discover that this was an utterly disastrous choice that threw off your entire hectic schedule. Unfortunately, we didn't realize that this Michaels isn't like others and is severely understaffed, but we learned that the hard way. Let me be clear that it isn't the employees who make this a lesser Michaels. It's the management and the inefficiency of their system here. After following the online check-in protocol and parking outside in an allocated spot, we waited for 20 minutes our singular item to arrive at the car. It never did. We entered the store only to find a long line. One unfortunate cashier worked mightily to handle the madness when at least two should have been present. But they struggled to keep up with the issues arising. This is the reality of some stores in a post-COVID era who have turned to self-scanners and fewer employees. But it was reaffirmed on this early evening that you simply cannot replace human problem solving. The line grew. The desperate cashier recommended using the self-scanning checkout options to diminish the line. Only one person obliged and none of the others budged. But they had good reasons, mostly. One customer in line needed to make a return which requires human interaction. Another customer had just one question about framing as it appeared that not a single other employee inhabited this enormous store, with nobody stationed in the popular framing department. Elderly customers in line were technologically afraid of the self-scanners. And I just needed to pick up that ONE ITEM! When it was finally my turn, the employee had to leave the growing line and walk to a shelving section of online orders. Shouldn't there be an employee who handles just that? And they found my name but no product. That caused another 10-minute delay. They eventually just pulled another one off the shelf. But a quick errand on the way to an important appointment that should have taken about five minutes in theory became a 40-minute fiasco. And none of it was the fault of the solo employee trying to run the operation. Shame on the manager(s) for putting them in that position. I've now discovered why this is the lowest rated Michaels in Middle Tennessee!

Great work, great service. They went above and beyond to gallery wrap a canvas of mine, at a…read morefantastic price!