Truly a thrift store for those who enjoy the process of thrifting. Clothes prices and some other…read moreprices run a bit high at times but are balanced out by great deals in other areas like books. Staff is always super nice and love that they have changing rooms :)

Sister shop to the SPCA Thrift Store next door…read more This is the shop that I donate my dated clothes to. The lady that accepts donations in the store is always so gracious everytime that I walk in to give her stuff. I don't buy from here, I only donate clean clothes. The store smells "old" and musty. Likely it is from the old beams and flooring of the store.

I liked this thrift store quite a bit. The selection is small but I found quite a few good things!…read moreEspecially the book selection. Also I was surprised by how cheap everything was as opposed to other places like the salvation army.

Incorrect information on hours. Says open to 5 on Website. But that is for the intake door off…read morethe alley. The store closes for customers at 4:00.

I absolutely love this store! Anytime I need clothes, accessories, furniture, etc. I always come to…read morethis trift store. Not only are they friendly and helpful but the staff here are caring humans who don't judge people but truly do everything to make customers happy. I live in the DTES and I am on a very low budget but I have a decent SRO and I'm trying to decorate my space. So I came to UGM thrift store and totally found what I dreamed of making, large white floating shelves! 2 of them and they were marked for only $20! Which is already an amazing price. Plus I had a few other items that I wanted but some stuff didn't have prices so I was a little worried that I wouldn't have enough money for everything but the cashier guy gave me 50-80% off on everything! Even the shelves were now only $10! I almost started to tear up cause that was so nice of him!! This totally made my day and helped me out so much. I wish every store cared about their customers like this one does, the world would be a happier place!! Thanks again, You guys are making a difference for the people who need it the most!

I used to love coming here. I would recommend all my friends here. The last time I went in I…read morenoticed there was somebody shopping who was getting harassed by a Filipino woman with glasses who must have been a new worker. I wanted to defend this poor shopping customer but I minded my own business, I went in today and was mistreated by the same woman. I asked to speak to someone else because she was treating me awful and she still was like nope I'm the only one and I did mention the way that she had treated other people in the past and she wouldn't let me buy my clothes. I'll never be returning and will be trying to find someone to speak to as this person is taking away the ability to shop at a decent price safely.

This is not only about I found insulated Northface jacket for $25 in a minutes, the store worker's…read moreattitude were so impressive. My cashier lady was so friendly. She liked what I found in the store and encouraged thrift hunting. Yes, it's charitable thrift store but the main purpose to be here is treasure hunting. I liked the honesty. Another worker was so brave to kick out a theft. Unfortunately we see those in such a store but this store workers make a good team to keep the safe. They didn't leave it to security like Value Village does. It was impressive to see. They just need more mirrors.

cheap price and also they got new products sometimes you might get a brand new Jacket, shirt,…read moreshoes and even sweat shirt and pants some good electronic equipment like Blender, Mixer and many more stuff

Cute little thrift shop. As expected, plenty of carrying cases for pets. Interesting treasures!read more

I always enjoyed looking through thrift stores to see what kind of stuffs they sell, this place do…read moresell tons of the typical used books, clothing, videos/DVDs and much more furnitures than the Salvation Army thrift store on Fell which happens to be a few blocks away. The prices on some of the items I've seen were a mix between fair and competitive, and the few employees I've bumped into there seems fairly nice. But the few things about it that I didn't dislike of anything but felt I should mention was that this place felt like a combination between your average grandparent's place and a warehouse. Basically this place, while had some nice things in stock, but felt a little bit run down. That and the front door and the front part of this place might make a few people unsure if this is even a store at all. I guess don't judge a book by its cover and all because they did have a few nice things. So if you have what I like to call " the thrifty fever" like me, someone who likes thrift stores, then this location seems like a pretty decent place to check out.

One of the best well curated Thrift stores! We found so many amazing deals and even the regular…read moreprices on most stuff was better prices that VV! They have a section of vintage stuff that was excellent. Can't wait to go back.

We love thrifting and this is one of our fave spots in the city for so many reasons - there's so…read moremuch to look through but it's organized well, there's a mini designer section if you want to spend a tad more but all fairly reasonable, the prices are so right, and the turnover on new items is amazing! We always know we're gonna walk away with at least one item each when we go here! They have tons of awesome books for $2 each. I found three incredible books that total would have cost me over $50 retail and I spent $6 total. Sometimes they even do a $1 book deal! Lots of great murder mystery books. They also have some nifty furniture too! Definitely different styles of old and new that could look really great in the right place. I've found lots of amazing pieces clothing wise here too. I just love digging around here and finding gems! The people are always super nice too who work here and the cats are always roaming so I love that aspect too!

Been coming here for years and prices are still often too high for what it is. Hidden gems at a…read moregood price is still occasionally to be had here but they're far in between, it's a very common problem they won't admit to or has an excuse for. And as usual, they still play favourites with customers for no real reason and won't admit to it.... ‍ Also, lost count on how often the employees (usually the assistant manager), clearly don't have as much experience with customer service. I've seen worse but some is still really lacking. PS. Make sure you keep your eyes on your items. Had someone took something right from under me when I was looking at something for not even a 5 second. After I realized it, I tried to confront the guy myself but walked away after I realized he won't admit his wrong doing and might gotten the police involved if I continued. When I brought it up to security, they admitted they won't do anything about it. Granted, their safety is a priority but what is the point of having a security guard when you had an issue that is borderline theft and nobody will help you in this regards? This is the kind of store you guys are supporting here, folks.... Employees that might not want to right a wrong or help you if hits the fan unless if you're butt is injured and is a clear liability.

Learn to treat disabled people with respect and dignity! Your security guard kept following me in…read morethe store, and your assistant manager accused him of theft when he had done nothing wrong. She tried to prevent me from leaving so I very loudly told her so everyone in the store heard me no you do not get to search me, call the manager check the cameras if the manager says I took something ill call the cops, and they can search because they're not gonna find anything! Never used to have problems in your store! Is this how you treat disabled people both customers and disabled employees too?

This place is one of my favourites for a leisurely weekend browse. I've dipped inside a few times…read moreand rifled through their card/postcard selection happily! I've also donated items here and they were easily accepted. It's a cute place for odd knicknacks or vintage type items.

This is a good place :) . Last time I got a bag of Kakyoin doll and plushies with only 2$, makes my…read moreweeaboo soul smiling.