Ms Francine Bryant made the process of completing the process of getting my Sister to the Cremation…read moreCenter and communication was welcoming in times of sorrow. She was professional and guided me through the process. I thank her. I hope to never have to do this again without her help

The first person I contacted at Genesis was Ms Francine. She explained the whole process in…read moredealing with my loved ones remains. She was very thoughtful And professional throughout and I was very happy with their services.

Extremely responsive, efficient and professional. Made a tough time a little bit easier.read more

In a mad scramble to handle my sister's death, I selected Beltway Cremation Center for the services…read morecovered and the price. In the end, everything was done right, professionally and courteously. They promptly answered all my questions and emails, obtained all certificates and I got my sister's ashes. The inside of the mortuary house is very nice, giving a calm and respectful atmosphere.

Had wonderful experience here. Kind, welcoming people at Chesapeake seem to know that a warm…read morehandshake goes a long way. Each staff person was introduced. Each had gentle explanation about what would happen next. Caring such as that puts the mind at ease. Families would do well by choosing Chesapeake. The facility is located in a string of commercial business buildings. Their facility is safe with on-site camera monitoring, such that you are welcomed at the door and not buzzed in. Once inside, Chesapeake has tasteful furnishings, as welcoming as a model home would be, clean, with ample comfortable seating. When the time comes, one is invited for the witnessing. Encouraged to take a moment, one can take stock of what is happening. Here is your beloved, here we witness the simple preparation for return of the ashes which will be cherished. You have given over this process to these experts who will return the beloved's ashes for internment by family. Dignified and practical and somehow, soothing. Simplicity is soothing. Everyone acknowledges the beauty of a joyful birth. We must acknowledge that death can be beautiful as well. We can re-discover the customs long-held in families, be with the body for a time. Visitation and friends. Be with the beloved in attendance for the cremation. Accept the cremains in honor. It's an honor to have been with the beloved. Never alone, never forgotten. Good people at Chesapeake will help you with a dignified, gentle, simple and, quite natural process.

Our family had a very moving and comforting experience at Chesapeake. The staff was kind and…read moreflexible. They made sure our wishes were carried out and did an excellent job preparing everyone for the experience. The space was beautiful and appropriate for our ceremony.

When my father passed away last month, Maryland Cremation Services made a very difficult process,…read moreseamless and easy. Within two hours of the initial phone call, they were at the assisted care facility to pick up my dad. The gentleman who arrived was dressed in a suit, was very professional and caring, and walked me through all of the paperwork. I was able to pick up the cremains in less than a week and the woman that I met with was lovely. She even provided me with the information to obtain a burial flag from the VA. Prices are reasonable and customer service is amazing. Thank you so much, MCS.

Not that I plan on using cremations services again anytime soon, but I will never use this one…read moreagain. From the beginning it was a horror story, they lost my paperwork for a pre-planned cremation. I was power of attorney and was able to fill out and email it to them. I told them when it was emailed and to whom it was emailed. They claimed that they can only see the email for 24 hours and only the supervisor can access them after that. The supervisor was useless and my partially blind brother had to get his part of the paperwork filled out at the doctor's office and faxed to their office. Then they did not post my mother's obituary for at least a week. It took several emails and phone calls to figure out what kind of format it needed to be in. The only thing I thought went well was picking up the ashes and prayer cards. They did not ask me to check the prayer cards. Why would I need to? They have all the information from the death certificate. I never even looked at them. Somebody at my mom's service saw that it had the wrong birthdate. Nobody took them after that. I guess they figured I would return them and get new ones printed. I had planned on doing just that. Until I was told that for their mistake, I would have to pay an additional 10.00. Imagine that! They found the paperwork. They told me it looked like the date they printed. I asked a non-partial person to read the date back to me and she gave me the correct date. The supervisor of the Millersville location who would not give me her name told me I used their service because of the price, and I have not complained so far (goes to show how much she pays attention) and that paying an additional 10.00 to get partial cards should not be an inconvenience. At that point, I told her I have not been happy with the service, and the price was not the best I could have gotten. (I found out later that someone from my HS could have given me a much better price.) Then she told me if I was so unhappy I could have had another company pick up the body and move it to another location. Believe me, if I knew that was an option, I would have done it in a heartbeat. I thought I was stuck.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

I hated to need a service like this. But I witnessed Mr. Keillor carry out an extremely…read morecompassionate and caring service of a friend's funeral. He catered to the family's needs (child) throughout the entire process with no hesitation. It was the third service provider we evaluated and we had heard about Mr. Keillor. Completely exceeded our expectations. 10/10 would recommend.

From the owner: Whitney’s Life Center (WLC) is a mortuary service dedicated to carrying out funeral rituals for…read morefamilies in a fashion that aims to provide dignity and comfort through their difficult time. Arrangements may also be conducted virtually and/or in the comfort of the family’s home.

We did not want a traditional funeral for my mother. We were physically and emotionally drained and…read moreneeded time to recover. We wanted to have her cremated and then have a celebration of her life and a mass on her birthday which was several weeks later. This was the most affordable option and we were treated with such kindness and respect. They answered all of our questions and helped guide us along the way. I was able to take care of everything online. After speaking with a friend who went through a funeral home to arrange the cremation we realized that we spent thousands less for the same service. Her celebration on her birthday was amazing and beautiful.

CSM was a lifesaver for me when my mother passed 2 months ago. One phone call set everything in…read moremotion; they made arrangements with the hospice for transport, handled the cremation and the filing of paperwork for the death certificate, and kept me well-updated every step of the way. The service was a reasonable price and they didn't try to upsell anything, which is a huge comfort when you're grieving. Although it says "closed" on the listing during some hours of operation, they will answer the phone 24/7. My mother passed during the late hours of the evening (past 11pm), but they were there and available. They were incredibly compassionate and gentle. I would recommend their services without hesitation.

Christopher Gilbert and the Cremation Society of Virginia showed the utmost respect and was…read moreextremely helpful at guiding me through the process of honoring my loved ones final wishes. Their fees were clearly explained and were and were much lower than the local mortuary wanted.

This business is incredibly unresponsive! My father had prepaid all arrangements with CSV in…read moreChantilly. It took four phone calls (over 3 days) to get them to call me back. Each time I was told someone was in front of them in person and I would be called back later. Clearly prepaid services don't take precedence. Then it took 5 days to get the obituary posted and I had to call to remind them to post it. And I was told death certificates would be ready mid-week. No one called to let me know they were ready. I had to call to check the following week. They were ready, but I should have been notified. When you are dealing with a death in the family, the last thing you want to have to do is make repeated phone calls to get the most basic service. I would have gone elsewhere if I had the option. Communication was terrible.

Ms. M. Robinson was so incrediably helpful, kind and respectful. She is absolutely wonderful!! I've…read morehad the opportunity to work with her with my Father- in law and Grandmother. Both experiences were extremly pleasant and helpful, Ms. Robinson made a difficult time easier. She extended Grief Counceling, her calm gentle and professional presence easied my families grief. She explained Death Certificates process and handled my loved ones remains with care, not to mention the prices are very reasonable. I would most definetly recommed Tri-State. The make you feel like family.

Once you get past the exterior "strip mall" appearance of the building and get inside, you will…read morefind a very caring and efficient operation. My wife died and I wanted a "direct cremation." That is no ceremony, no viewing, just let Tri-state pick up the remains from the hospital and return them to me in a suitable container. I am sure Tri-state offers more elaborate funerals. But, direct cremation was my preference. And frankly I cannot think of anything they could have done better given that. Dignified, courteous, caring, efficient, and affordable. I highly recommend them.

My family and I have unfortunately and fortunately have been using Francis J Collin's Funeral…read moreservices for years. I've also gone to a friend's funeral associated with their business and they are really professional and respectful. My grandmother passed and her funeral was this past Saturday. They truly did a wonderful job with being on time, helping where they could and having her buried right next to my grandpa. Her casket was also very beautiful.

Obviously, it's never with enthusiasm for anyone to seek out a funeral home. However, if you find…read moreyourself in the unfortunate circumstances of having to do so, Collins Funeral home is a comforting place to do business. When my father passed away last month, we sought out Collins to help us with his wishes to be cremated. From our first phone call, to identifying his body and picking our urn, each person we interacted with here was amazing. Truly - the patience, empathy, softness and professionalism the team here displays reminds you of all the good that exists in humanity. Additionally, in the midst of our grief, they truly did a wonderful job providing us with all the information we needed in a digestible and professional way, taking away extra stress. Grateful to have encountered such a wonderful team of folks during such a challenging time in our lives.