I a looking for bumber chnage for my toyota camry…read more I had my car's bumper replaced at Baba Auto Gloss Hawaii, and I couldn't be happier with the results. The workmanship was outstanding--the new bumper fits perfectly!! The staff was professional, friendly, and kept me informed throughout the repair process. They completed the work on time and paid close attention to every detail. Their customer service exceeded my expectations, and the pricing was fair for the quality of work provided. I highly recommend Baba Auto Gloss Hawaii to anyone looking for reliable, high-quality auto body repairs. Thank you for the excellent service!

Baba's Auto Gloss is an exceptional business! The team there is an absolute pleasure to work with…read moreand were true to their price and time estimates, a rarity with many businesses these days! Paul and Willy were very communicative and flexible, and a joy to work with! I had my hood and tailgate replaced and repainted and I couldn't be happier with the results! The color matches perfectly and everything was put back together as good as new. This is the kind of business I feel good about giving my money to! They are the epitome of service with a smile!

Absolutely do not recommend. Wife had someone at church back into our new Nissan and basically put…read moresmall ding in plastic rear bumper cover. Other part wanted to pay cash, and my wife agreed. Took to this place first, they quoted her nearly $4000 to repair. I'm not a sucker, so looked into it. The cover, all plastic, separates from bumper, and is $$310 at dealership, plus a couple $20 brackets to hold sensors. The sensors needed to be recalibrated, about $250 at dealership. I got one quote from another shop, $350 for his labor, $350 parts and $250 to recalibrate, total $950. New City Nissan quoted me $400 labor and calibration if needed and the $350 parts for total of $750. Ended up gong with the dealership. I'm sure many folks would've just taken thier quote though and not questioned it. They actually put charges for painting into the quote, there was zero painting to be done, plus lots of other extraneous charges, environmental fees, disposal fees etc... Total crooks, do not go there!

Mahalo, Westside Fender for fixing our baby!…read more My car was rear ended while I was at a complete stop. I knew I had to let the car insurance company find a partner local body shop to take care of the damage. Yelp came in clutch when I was on the phone with the insurance claims agent working with the at-fault party (fortunately, both of us had USAA auto insurance). I quickly yelped body shops in the Waipahu/Ewa/Kapolei area, and Westside Fender easily beat the other shops in overall rating. FIRST CONTACT WITH WESTSIDE FENDER: Just minutes after the insurance claims agent/adjuster arranged with Westside Fender, Chelsey called me to set up my appraisal appointment. The appointment was to determine how much the at-fault's deductible would pay for damages, availability of parts, and to schedule repairs and rental car with their partner, Enterprise in Waipahu too. Almost immediately after our phone call, Chelsey sent me an email detailing the appraisal appointment. APPRAISAL APPOINTMENT: I stopped by Westside Fender during my lunch break. The appointment barely took five minutes and I was able to schedule the repair for the following week. They assured me I wouldn't have to pay a single cent based on the fact that I had no fault (USAA's decision, too). REPAIRS: I dropped off my car at the schedule time and date. The technician said the repair process would take a week and a half. Only a week later, Chelsey called me to say my car bumper was fixed! After dropping off my rental at Enterprise and after their shuttle dropped me off at Westside Fender, Chelsey quickly went over the itemized list of repairs and costs to be paid by the at-fault party's deductible. Chelsey then went offsite to pick up my car and drive it back. Not only did my car bumper look as good as new, but Westside Fender actually washed my car and tires too! Now that's exceptional customer service! Not that I wish anyone in Waipahu or Ewa to get into a minor collision, but if you're short on time and need to quickly find a body shop near home, don't look further than Westside Fender! The shop has won many awards and had lasted over 40 years for a reason. Thank you, Westside Fender!

David, Was all about customer service. He did a fantastic…read morejob. I would recommend him to any car enthusiast looking to service paint chips on their vehicle.

Dave and team did a pretty good touch up job on my Supra. The color match is pretty spot on. Great…read morevalue overall!

Willy repainted my 2009 Tacoma. He and his team did a fantastic job, it looks brand new! Prices…read morewere very reasonable and clear, and he kept me updated as work progressed. Outstanding customer service and a great locally owned business. Thanks Willy!

The stars were in alignment when I found Will at Tommy's! I had a small issue with a bumper and…read morecalled to get help. 45 minutes later l met Will. An hour after that I drove away with my bumper fixed at a very reasonable cost. It was exactly the outcome I wanted.

So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!

I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

I went there to get my car fixed but there was only one employee. I was perplexed and I looked at…read morethe reviews of the other location to try to go there and I couldn't believe it. How the hell is there only one person working here? I guess the owner is absolutely terrible because all of the reviews are complaining about him specifically and I webtraced to see that the owner is spam botting positive reviews. If you search up encore collision on X, you can see tons of people positing about how their cars don't work. Just go into twitter and search "X videos Hawaii". What sort of money laundering scheme is going on here? Take your business to gerber collision.

From the owner: At Encore Collision Repair Shop, we offer a comprehensive range of auto repair services designed to…read moreget your vehicle back on the road quickly and safely. Our team of skilled technicians uses state-of-the-art equipment and high-quality materials to ensure every repair meets our exacting standards. Simple, efficient, and stress-free! Let’s get started! Looking for an “auto body shop near me”? Look no further! Encore Collision Repair Shop is your one-stop solution for all your vehicle repair needs.

Even if the Auto insurance covers the bill, I should know every step of increase or changes on…read moredamaged costs. I was not briefed on what the insurance is covering only what I owed. Funny how the tracker was not tracking what was totally owed in the final bill. Auto services was great, however customer service needs improvement an I know it could be done better. I felt like they maximized to the fullest since the insurance was covering the cost. Since no one briefed anything in the end. Respectfully

Outstanding service, Communication, Quality workmanship at the highest level…read more From start to finish, Camille and her team was professional, honest, and efficient. Tanya & Lynn explained everything clearly and the repair was done in a timely manner. They communicated with me every step of the way. They also did all of the communication with my insurance as it pertained to the estimate and as well with rental car with Enterprise. The staff were great and easy to talk to. I would definitely recommend them.