We are out of town and need someone to jimmy and break a doorknob lock. The top lock works and we…read morehave a key. Super easy job. Less than 5 minutes work. I ask for a quote and get $80 flat rate. I agree to that. I ask my neighbor to meet him. They kindly take time from their day. He gets there and says NOW ITS $320!!! For 5 minutes work. After he quoted $80. How unscrupulous. He tried to say because it was a weekend. It was a weekend when he sent the $80 quote. Nothing had changed. We end up paying $100. Yuck. Having to deal with people who choose to swindle others. DO NOT TRUST THEM. Try a better reviewed honest company. Their word means very, very little.

I found my front door handle wasn't opening the door, and I was locked inside! I reached out to…read morethis company and Eli called me right away, then arrived within 20 mins. He identified the problem, reviewed the plan, reassured us that he could fix it and even provided a timeline. Apparently it's a more sophisticated lock than others so he had to take it to "the shop" for fixing which was done and returned like brand new. He stayed to show us how all of the handles and locks were now back in sync. He made us new keys for the lock and went above and beyond to get it all working before he left. The service has a 1 year warranty and we were provided Eli's direct contact info if needed. Would highly recommended!!

A contractor locked up my tenant's place way too well after finishing a repair job, and we didn't…read morefind that out until the tenant got home at 1 a.m. The key was inside. Yikes! Antonio answered my call right away, hustled over, and got the lock open quickly without damaging anything or making any loud noises. Very impressive. I hope I never again need a locksmith in the middle of the night, but it's comforting to know that if I do, I know who to call.

Misleading Pricing, Inflated Quotes, and Property Damage: Avoid This Locksmith at any cost…read more We chose this company because they were listed as Yelp Guaranteed, and we trusted that this designation meant the business had been vetted and was reliable. Unfortunately, our experience was the complete opposite. Antonio initially provided a price range of $55-$120. Before booking, I spoke with Antonio directly and confirmed multiple times that $120 was the absolute maximum we would pay. I also asked what would determine whether the service was $55 versus $120. Antonio explained that using a tool to unlock the door from underneath would be on the lower end, while picking the lock would cost more. After the service, Antonio denied ever providing this information. We were told a technician would arrive within 20 minutes. Instead, we waited outside for over an hour while repeatedly being told the technician was "5 minutes away" despite continued delays for over an hour. When technician David arrived, he claimed our lock was a "commercial lock" and immediately quoted us $480, despite the maximum price we had confirmed with Antonio. When we asked why it was so much higher, he refused to explain. When we said we would call another locksmith, the price suddenly dropped multiple times: from $480 to $350, then $300, and finally $200. The fact that the price changed so dramatically simply by pushing back raised serious concerns about the legitimacy of the original quote. David ultimately unlocked the door using a simple long-reach tool under the door, not any complex lock-picking process and not anything to do with the "commercial lock" he was claiming, and left black marks and damage on the wall next to the door. When I contacted Antonio afterward about the issue, he initially claimed we had contacted the wrong company and asked us to call him. However, once on the phone, he immediately knew who we were and began discussing our complaint, contradicting his earlier statement. We are currently working with Yelp Guarantee to request a refund and reimbursement for the property damage caused during this service. Do not hire this company especially based on their lower end quote - there are many other companies that provided flat fees. If you've hired this company for whatever reason: 1. **Do not be afraid to say you will call someone else.** The price dropped significantly the second we pushed back. 2. **Get all pricing details in writing.** We confirmed the maximum price and pricing factors beforehand, but those statements were later denied. 3. **Pay by credit card if possible.** This gives you options if the service does not match what was represented.

This team, and the technician, Nick, turned a stressful lockout into a genuinely positive…read moreexperience. He arrived quickly, was incredibly friendly and professional, got me back into my apartment in just a few minutes without damaging my new doorknob, and even had me test my key afterward to make sure everything was working perfectly. There was also a pricing mix-up because I thought he was with another company. Instead of dismissing it, Nick spoke with his boss on my behalf and was able to honor the lower price. He even had me call the other locksmith while he was there so they wouldn't make an unnecessary trip. That level of honesty and professionalism meant a lot to me. If you ever need a locksmith, I highly recommend asking for Nick. He was kind, professional, efficient, and genuinely caring. Thank you again!

MS service was prompt. It took only 30 minutes for them to arrive. They replaced and old knob to a…read morenew. Pricing and service 5 stars. Thank you

Very fast response which was great because it was very late, around 2am-3am and I had left my keys…read moreand locked myself out of my apartment and price is very cheap compared to other places which took like $200! The guy was nice and super quick so I didn't really have to wait long at all! Definitely would recommend!

David was fantastic. He quoted the lowest price to program my second Prius key, came to me at my…read moreconvenience, and then also cut the key for my new fob. To top it off, now my car unlocks as soon as I come near the door! I don't even have to press the button. I love it!

I needed a locksmith to replace the entire lock on my mailbox since the former owner lost the key…read more He came out to meet me very quickly and arrived on time. The work was done quick and efficiently. I recommend him!

Came within 15 mins of me requesting a quote past 9pm. And did a great, fast job at rekeying 3…read morelocks. Will use again should we ever need help with our locks. Alex is awesome, kind, explanatory, and knowledgeable. Would highly recommend! Trustworthy!

Helped me in my hard times. Thank you Rico for helping a brother out…read more Had an emergency and fixed it with helping the price since I was having a tough week. Thank you again Rico

Very disappointed!…read more I hired AB&O to replace the lock on my door. * I paid $400 for the service through Zelle. * The day the lock was replaced, it seemed to be working. However, a few days later after a few attempts the key would not turn properly, and l am unable to lock the door as intended. * I contacted the locksmith from AB&O, who replaced the lock to report the issue and request a repair or correction of the work performed. * I made multiple attempts to reach the locksmith through phone calls and text messages (which I know he receives text messages because we originally texted the job site before), but I have not received a response. My calls are now being directed straight to voicemail. * Since phone calls were not successful I sent a request by text message for the locksmith contact me to inspect and repair the issue or provide a fair resolution, since the service performed is not functioning properly.

Absolutely amazing experience with CGL Locksmith! They responded immediately and came out late at…read morenight without any hassle. The service was fast, professional, and done perfectly. Their communication was top-notch the entire time--they kept me updated and made everything super easy. On top of that, their pricing was very fair and transparent, which I really appreciated. If you're looking for reliable, honest, and quick service, this is the company to call. Highly recommend!

Chris was amazing ans soooo patient with my job. He was professional and kind and help me with…read moreseveral locks that needed attention and he did it all in the midst of a very chaotic day. Thank you so much Chris I can't tell you how much I appreciated your patience, professionalism and kindness. Highly recommend.

I highly recommend Key Masters LA. I needed to replace the battery in my car key fob, so I went on…read moreYelp and reached out to the business. Within five minutes of texting them, I received a response. In less than 20 minutes, I had an appointment scheduled, a price quote, and details about their payment options and mobile service. They come directly to you, which made the process incredibly convenient. I probably could have scheduled the service the same day, but I chose to book it for the following day. On the day of the appointment, the technician, Paul, was gracious, kind, and actually arrived before I did. He even told me to take my time getting there. He was friendly, professional, and took the time to show me the old battery, explaining the signs that indicated how old it was and why it had been causing problems. He also discussed options for getting an extra key fob in the future and provided me with pricing information so I could have a backup made when I'm ready. Fast, friendly, and professional service -- I couldn't be happier. Later that same night, I went to dinner with a friend who mentioned needing an extra key fob as well. I immediately forwarded Key Masters' Yelp profile to her. I've already recommended them to someone else, and I'll definitely continue recommending them in the future.

Shout out to Yelp's Project Feature. It saves you time by having companies come to you with bids…read morefor your project. The best part is that most if not all the companies that submit bids carry the "Covered by Yelp Guaranteed" badge. This means that your project is eligible for coverage up to $2,500 when you hire a business with the YELP Guaranteed badge. That's how I found Keymasters LA. They were one of five companies who bid to provide me with a replacement key FOB, as well as program it, for my 2022 Toyota Prius. They were professional and responsive to all of my questions, and they helped to put my mind at ease in choosing them for my project. Once I decided to move forward with the project, I was able to schedule it the same day, and they even came to my job. Shout out to Paul the technician who came to do my project. He was pleasant, respectful, and knowledgeable. He explained the process to me and a job that was initially quoted as requiring 30 minutes only took 15 to complete. I choose Keymaster LA, not only because of their customer service but because their price for: -an OEM (Original Equipment Manufacturer) replacement key FOB -programming -1 year warranty was much cheaper than the dealer wanted to charge. Last but certainly not least shout out to Keymasters LA because not only do they take credit cards but they also do tap and pay. I would highly recommend them to anyone who needs to replace and/or program a car key FOB.