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    Rapid Tire Exchange

    3.0 (3 reviews)
    Closed • Closed

    Services - Rapid Tire Exchange

    Tire balancing

    Tire repair

    Tire rotation

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    Photo of Gary L.
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    6 years ago

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    4 years ago

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    6 years ago

    Customer service sucks. Made me feel very uncomfortable. I just walked away and took my money elsewhere

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    Mavis Tires & Brakes - This is my truck

    Mavis Tires & Brakes

    (39 reviews)

    I recently had a new tire replaced on my Lincoln Nautilus at the Mavis store in Clinton, MS. The…read moreservice representative I worked with, Precious, was wonderful ....kind, friendly, professional, knowledgeable, and with the sweetest smile. She answered all my questions and made sure that I was completely satisfied. As far as the work from the service technician...it was also top notch. He worked thoroughly, yet quickly. He came to me to make sure I was satisfied with his work. I give this business a 5 star rating. I will use them in the future, for sure.

    I am extremely disappointed with the level of customer service I received during my visit…read more Unfortunately, the poor service was consistent from the front register staff to the supervisors. I attempted to ask a simple question, but instead of receiving assistance, I was met with unprofessional attitudes and a lack of communication. An employee in the service department even told me he could not speak with me because he was "in hot water" with his supervisors and was not allowed to communicate with customers. That is an internal management issue that should never affect a customer's experience. The overall atmosphere in the store was very negative. From the moment I walked in, the employees appeared frustrated, unfriendly, and unwilling to help. It created an uncomfortable environment and reflected poorly on the business. In addition, I believe the store would benefit from better-trained staff who are knowledgeable about the products and services they are responsible for assisting customers with. Customers should be able to ask questions and receive accurate information from courteous, professional employees. I hope management takes this feedback seriously by addressing the customer service culture, improving employee training, and ensuring customers are treated with respect and professionalism.

    Rapid Tire Exchange - tires - Updated October 2026

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