I'm with SJA.. Just got our company box truck serviced not too long ago. There was a small mistake…read morein the maintenance process for one of the truck but after call-in they showed up quick & repair. I had some issue with other services before taking hours to show up. Good thing to know they will be Responsible! Hope to do more business with you guys! Thx to one of the good technician guy name Andy.

Had a tire blow out. Fixed quickly and with a fair price. They also checked the air pressure in…read morethe other tires.

My Montero needed a new alternator. They replaced it and had me back on the road the next day…read more They were great about keeping me informed and letting me know what options were available to me:)

Mosley Auto Repair…read more Re: Engine Rebuild on 2012 Ford F150 FX4 at Mosley's Auto Sales This correspondence serves as a formal review regarding the engine rebuild performed on our 2012 Ford F150 FX4 at Mosley's Auto Sales. Initially, we dropped off the vehicle in October with the understanding that the repairs would take approximately 3-4 weeks. However, this timeline was grossly underestimated, and we did not receive our vehicle back until 4.5 months later. Throughout this period, my family and I have been in contact with this business via phone and in person on numerous occasions. Unfortunately, we have received inconsistent information regarding the status of our vehicle each time we inquired. During this period, we were informed that parts were on order, only to discover that the incorrect parts had been sent according to William. Further delays ensued while awaiting additional parts. Upon finally becoming frustrated with the dishonesty and lack of transparency from your establishment, I instructed my family to retrieve the vehicle. Upon arriving at the shop, we were informed that the vehicle did not have an exhaust system. We were advised that the exhaust system was faulty, and we were expected to pay an additional $1,200 for a new exhaust system. Notably, this issue was not communicated to us until after the vehicle had been in your possession for over 4.5 months. Furthermore, we were not previously informed that a new exhaust system was required. We took our vehicle to an exhaust shop and incurred an additional cost of nearly $800 to rectify this issue. Regrettably, upon returning our vehicle to Mosley's Auto Sales due to ongoing engine issues, we were met with a series of excuses and delays. Despite being assured that our vehicle was in working order on April 30, 2025 by William, that they were replacing some springs and it was a 12 to 14 hour job. But the truck ran perfectly fine. The only issue was the fan motor wasn't turning on cooling the engine which they said that it was fixed and they were working on the AC compressor to get it working. After not hearing from William on 5 May 2025. I called again and spoke with William. Where he then subsequently informed me of a major electrical problem on May 6, 2025. My question is how can I have a major electrical issue when it was just running fine Friday. You and your team were only trying to get the AC to work which ended up being a bad compressor and the bearings were bad. This establishment has failed to provide us with any documentation regarding the work conducted on our vehicle, including the name of the engine builder. Nothing as far as parts labor. In light of these circumstances, we have made the decision to retrieve our vehicle on May 9, 2025, and seek the services of another repair shop to conduct a thorough diagnostic assessment. We expect a higher level of professionalism and transparency in our business dealings, and it is unfortunate that Mosley's Auto Sales has failed to meet these expectations. Took vehicle to Big T tires and within 4 days had a complete print out and diagnostic of said engine. In their professional opinion, the engine was never rebuilt the same issue that we brought it in for in September 2024 is the same issue that's been going on. Here are some of the underlying concerns that I have identified with this company. One, they lack transparency, accountability, and reliability. Two, the numerous excuses and issues with the vehicle at each visit are redundant and unreasonable. Without fail, each visit yields a different answer or an additional issue with the vehicle. Three, we did not receive any documentation of the work done, even upon the initial pickup of the vehicle. The explanation provided was that the owner had the paperwork, but as the shop manager, one would expect you to have access to such documentation. Four, they are unwilling to disclose the engine builder's identity, the parts ordered, or the labor costs. As a result, we are left without a clear understanding of the work performed for the amount paid. Which I been in contact with the engineer builder Via text and phone and they have no knowledge of this engine being brought to them.

Mickey turned me away without any real help or advice. He said it was a cluster f**** and didn't…read morewant anything to do with it. He told me he saw where the previous repair shop messed up on putting the transmission back and basically told me to kick rocks. I'm sure they can handle fluid changes and water pumps but won't touch anything outside of that.

I have had my 2019 BMW X3 repaired here and will continue to use them. The auto technicians are…read moreknowledgeable, polite and my car was ready when he said it would be.

I had some heavy front end damage to my car after an accident. I chose Frank's to handle my body…read morework after having their name suggested by my insurance. After I dropped off the car I did some searching and was surprised by a few negative reviews. The process of getting my car dropped off and getting an estimate quickly despite showing up unannounced was very smooth. The shop is clean and professional,looking, and all of the staff was courteous. I decided to wait until I got my car back before posting a review. My repairs were done quickly and done right. The point man handling my service called frequently to update me on the status of my repairs. And when my car was returned to me, it was cleaned and vacuumed and looked great. I was very satisfied by the work Frank's did and will be recommending them to any friends who have the misfortune of a car crash.

Going to a automobile body shop for repair work knowing you have insurance coverage is one thing…read morebut going in knowing this is going to be out pocket is another. When I walked in to Franks and spoke with Jerry about doing some work on my wife's Highlander that wasn't really necessary but would sort of improve the looks I was expecting to pay a lot. Wow! Was I wrong. If I had gone to the dealership and got a quote I would probably not had the work done. Thanks to Jerry and his team my wife is happy. Excellent service. Professionalism from start to finish. Robert French

Fair prices for body work. Had the front bumper of my car replaced after a trailer hitch knocked a…read morehole into it. The parts fit perfectly and the staff was SO friendly so no problems there. The only reason I didn't give five stars is because the color of the new parts does not match perfectly. If you look with more than just a passing glance it makes my white car look like it has a five o'clock shadow. EDIT: The company reached out and offered to fix the paint, great people!

Recently had to have work done on my car. From The outset…read morethey were professional, communicative, and didn't make me feel like an idiot for not knowing much about cars and and their maintenance. They also presented two different options for repair (one being much less expensive than the other). The repair work looks amazing, and they were under their estimate price when it was time to settle up. Had a great experience and would definitely encourage others to use their service.

After a long morning of loading all of our belongings into a truck in the rain, my husband and I…read moretook off for Mobile from Atlanta to beat the movers to our new place. We were caravaning with both of our cars, when I heard a loud noise and realized my tire was flat. So there we were, stuck on the side of 85S in Auburn, with a flat tire and it was pouring rain. My husband was able to drive to the next exit and pick up some fix-a-flat, which got me back on the road for a few minutes. While I was waiting, I called Franklin to see if they had my tire size in stock. I knew that both rear tires really needed to be replaced anyway. They were so nice on the phone, and said yes they could switch out the tires and have me back on the road the same afternoon. My car luckily made it to Franklin, just a few miles away. They immediately started work on my car, and gave us a great deal since they only had the higher priced tires in stock. I was so happy with the service! They had us back on the road in under an hour. They really saved my day.

Got a flat fixed and on the road again in no time. Great service and quality work. Good value for…read morethe prompt service on a lat afternoon mishap

Trust these folks with your car. I do, and they're the only ones I've trusted with it for anything…read moremore than an oil change or tire patch since I picked it up eight years ago. Temple and some of his crew have been working here for decades, and I'll be a customer that long if they don't change. You'll get a fair deal and truly honest service. If I had one complaint, it's that I wish they were open later or on weekends, as you have to get in right about when they open to have much hope of same-day service for real repairs/maintenance, since they get stacked to the gills fast. However, it's easy to understand why they do, so it doesn't bother me all that much.

Been going to Grady's for years now since my mechanic husband passed away. They are honest and do a…read moregreat job and are very caring to all of their customers. Out of fear of being without my husband I took out a auto repair insurance plan and it forced me to go elsewhere for a while and even with that insurance I wound up overspending on my repairs without getting the benefit of the great work that Grady's does. You really won't be disappointed.

I got rear-ended by another driver and had to use their insurance, state farm. After going to the…read moreoriginal body shop of choice and getting a ridiculous estimate that resulted in insurance wanting to total my car, I had to battle to prove my car shouldn't be totaled for a simple dent in the back. After a month and a half of battling state farm with other estimates, I ended up coming here and getting an estimate from the state farm estimator (whose name sadly escapes me, but he was AMAZING). He was the first person from state farm who was REASONABLE, kind, and just an overall outstanding guy. He not only gave me a very fair estimate on my car, but after writing up said estimate, he walked it through with me, line by line, so I knew EVERYTHING that was on there and why. This estimate was half the cost of the original estimate of the preferred shop, and finally ended my battle with StateFarm. My car is now getting fixed, and I am a very happy camper.

Im from Huntsville, Al. I was kn Auburn for a funeral and had a problem with my hood latch. Paul…read morewas able to repair it and send me on my way. Thanks Ray's