This week I started my MBA on top of working a demanding job. As I learn to rebalance school and…read morework I hit a bump in the road. Friday night my harddrive failed. I thought I would be spending a $1000 to get myself in a place to submit my homework and do my test on Sunday. As usual i searched Yelp for a repair technician. I wish I could give Computers-ITPro more than 5 stars. I was up and running in a couple of hours with very reasonable price. All I can say is wholley cow this company is the real deal when it comes to customer service!

Jimmy did an amazing job in helping us build our computer! After buying all of the parts for a new…read morePC, we were unable to figure out why the monitors wouldn't connect. We called Jimmy well after closing hours and he was happy to have us come on in! It took us awhile to troubleshoot the problem, but he was happy to work it all out with us until it was completely fixed and put back together. It was a great experience!

Tim isn't reliable. He had Julia work on my computer on 7.28.22. When she quit all repairs were…read moreworking. Now Outlook email is royally screwed & my computer doesn't recognize my printer. Tim REFUSED to correct the problems his employee created & hung up on me. At $110/hour you can't rely on CET Computer Magic to resolve your issues. Just registerd complaint with the BBB

I am in the business and I came from out of town and needed my external hard drive repaired. I took…read moreit to this group and while they could not fix it I trusted their abilities. And they promised that if they can't get your data it's free. I recommend them and their skills. Found them trust worthy

Great guy and great service. Was upfront with cost and did not exceed the quote with additional…read morecharges. Was quick to fix my computer and even took time to explain what was done, but also answered any additional questions.

Was experiencing a complicated software issue which I couldn't resolve on my own. Laptop could not…read morefind or connect to wifi. Contacted Charlotte PC Works who, same day, evaluated, diagnosed, and corrected this issue and a couple of others of which I was unaware. This small, local, family owned and run business is exceptional. Fast, knowledgeable service from a friendly professional in my area for a great price. What more could you ask?

Having just moved to Mooresville I was nervous about computer repair. Well I could not be happier…read more It is much faster and I find the upgrades are worth the money.

I have used BHC for close to 10 years to fix configuration and physical damage on my laptop and…read moredesktop computers on the reommendation of my daughter whoes business uses BHC. I have never doubted whether I was being treated honestly. Other business's may have tech's working on commission.. need I say more.?

I told him my pc was in a blue screen loop and he had my pc up and working in 30 mins for a good…read moreprice. Also look at that goofball Thomas C. and his review what a goober and a positive paul

Ryan, You told me…read moreyou didn't back up my phone or computer. I still haven't downloaded all my business files you lost. Thankfully, I have Carbonite. I now have THREE SPAM folders, but only 1 works. I can't delete the other two. My computer still makes the splashing noise. You put my files on my iPhone; the same ones YOU DELETED. I NEVER asked for those files to be placed on my iPhone. YOU lost 40 phone numbers. If you FIXED my phone AND computer, why did you refund my money? YOU TOLD ME YOU DIDN'T BACK UP MY COMPUTER OR PHONE. You said you'd come back, but always had an excuse. Thank God I didn't let you TOUCH my laptop.

Anthony and CPR saved my vacation. His repair store was recommended by Verizon. We were on Lake…read moreNorman and my old iPhone11 got wet and died. In 24 hours Anthony got it going and backed up. Then he helped me transfer all my data over to an iPhone 16S at a great price. Anthony is super friendly, responsive and knowledgeable. Go there - you'll see.

They saved the day! I went in not entirely sure what was wrong with my laptop and they talked me…read morethrough all the possibilities and fixed it in less than 10mins! It was refreshing to have them teach me along the way so hopefully I don't have issues in the future. Highly recommend!

We got completely locked out of my mom's new phone and came here when Verizon couldn't help. A very…read morenice young man reset the phone in literally about ten seconds. Definitely recommend this place, they deserve more than five stars!

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

i had an emergency and even though it was 5 minutes to closing and the last guy had just left he…read moreturned around and came to my house and fixed my major problem. i just picked them out of the yellow pages to call and had never used them before. I WOULD NEVER NEVER EVER CALL ANYONE ELSE. They have come to the house several times after that, always a new, different guy and i have always received great and prompt service !!!! SIX STARS !!! Noreen S.

I never got past the receptionist, Christin. She was so rude! She was very loud, began peppering me…read morewith questions before she would make an appointment for me. These were questions I didn't have answers to, about the computer, it's age, operating system, etc. That was why I was calling professionals, I am not a computer person! She continually interrupted me, I couldn't even finish a sentence. She could tell I was getting frustrated and told me she didn't mean to frustrate me, she was trying to help me not waste my money. I told her to just schedule an appointment, that I would worry about wasting my money. I also asked her to please quit interrupting me, to let me finish a sentence. She talked right over me! She tol dme she didn't mean to. She put me on hold for about five minutes with no explanation, then came back to tell me she'd call me back. I asked why that was necessary and she wouldn't tell me. She called later and was just as abrasive. When I asked her name, she then explained that she had needed to get to a scheduling book. She took some information, then put me on hold again with no explanation! I held for five minutes, she came back on to tell me I needed to hold more. Another five minutes and she came back to tell me that she'd talked to the owner and they could no longer accept new customers outside their service area. I have no idea how the service is, but that receptionist is hell to get past to make an appointment!

If you're having issues with any of your Apple products, let these guys help you!! I dropped my…read moreiPhone 16 Pro Max into the deep end of our pool. It was under water for a few minutes before we were able to get it out. You could literally see water under the screen, in the camera lenses in the back, and water was trapped inside. We tried to dry it out hoping it was salvageable, but it was turning off and back on constantly. I ended up having to do an early upgrade on my plan because I'm a Realtor and can't work without a phone. I was in shock when I realized my new phone didn't have my contacts on it... My contacts were somehow saved under an email account I had back in 2014. The email was no longer active and I was in freak out mode. I called 9 other shops looking for help, and none of them felt like they could help me. Thank God I Googled iPhone repair shops and these guys came up! I called and they were super confident that they could help get my phone working enough for me to get my contacts transferred to my new phone. They did even better than that.... They got my contacts transferred over AND got my phone back working 100%. Y'all, they literally saved my real estate business. I was in a bind not having contact info for clients, vendors, and other agents... I'm super thankful these guys took the time to get this done for me. I dropped it off yesterday and picked it up 24 hours later. If you need help with anything Apple related, reach out to them! You won't regret it. THANK YALL SO MUCH!!!!

Pleasant to talk to you. Needed a new battery in my phone. There main focus was to get me to…read moreupgrade. Finally talked to someone about battery. Was told it would take 4 hours to replace battery. My bad. From the looks of the store. My perception. That it was a real Apple Store. It's not. It's authorized . And in my opinion, not a very good one..