I've been here so many times through the years that I hate to say this. I dropped off my shoes for re-soling a week ago. They said they would be done today. I came today at 10:30 am to pick them up. Store was not open. I came back again at noon and my unrepaired shoes were still on the counter, untouched where I left them a week ago. I really, really wish this place luck, but I unfortunately, have to find another shoe repair shop. Thank you for the years of service. read more

They did an amazing job repairing my leather goods, refurbishing my husband's shoes completely. I have brought in numerous pairs for repairs as well as leather purses and leather jacket. The owner Juan does an incredible job! Could not recommend more highly read more

After taking my shoes three weeks ago, the called saying they could not do the job. I was informed to come out and pick up the shoes that were not repaired when I got there. There was a sign in the door that said only open Saturday and Sunday and they are not taking any more business. A half hour drive from my place to there so I've done it four times now hoping to contact them this Saturday and pick up my not repaired shoes. read more

I've been a few times to have beloved leather ware repaired or restored. Attendant was efficient assessed the purse (later a pair of shoes on another visit) asked a few questions and gave an estimated time framed for pickup. The purse - a vintage Coach handbag which needed a new strap and hardware -- was restored beautifully newly added brass hardware and all. A pair of shoes I'd brought needed a new zipper pull. This time I chatted with the attendant who turned out to be the owner and he shared a bit about himself. I noticed a picture of a place in Mexico in front counter and asked him about. He shared a short story about the place in Mexico as his birthplace and made connection to his business and home now in Ypsilanti. I found this shoe repair shop to have fast friendly affordable service that was also refreshingly personable. read more

Terrible experience all around. I took 2 pairs of really expensive boots to be resoles here because I believe in supporting small businesses and they were completely ruined: Not only were they not ready on time, but the shoes I got back had been completely ruined. A whole piece was missing out of one and the other was completely ruined. Not to mention that the repairs looked cheap and slapped together. The owner didn't even offer to refund the cost of the "repair" let alone play for the ruined shoes. each pair cost over $500 and now are completely ruined. read more

Wonderful experience! I wanted to wear a pairof my older leather boots to a concert I had later in the day but the heel had fallen off . They repaired the same day and cleaned them all up in time Sam e day!!! They are like new! Friendly and great work! Very impressed read more

Rapid Shoe Fix - Boots repaired and restored same day in time for my night! - Shoe Repair Near Me - Ypsilanti, Michigan

People were friendly and I got a good value ($35 for repair of 5 shoes). Problem was, the guy made me come back TWICE because the shoes weren't done on the day he said they would be. I finally gave up and just called ahead before going back the third time after a week. There's the triangle of Cheap-Fast-Good, and you get to pick two. This shop is cheap and good, but not fast. read more

I appreciate supporting small businesses, but unfortunately, this experience fell short. The customer service and actual shoe repair services did not meet expectations. Disappointed overall. read more

Many people nowadays will just toss out their shoes when they either look bad or need simple repairs. Sadly, numerous shoe repair places run by skilled cobblers have closed over the past two decades throughout southeastern Lower Michigan. However, Rapid Shoe Fix on Pearl Street has staying power, and are committed to providing excellent customer service for many years to come. This fine business also repairs most leather goods, including attache cases, backpacks, boots, luggage, purses, satchels, shoes and other items. I recently had to attend a funeral, so my Rockport Wingtips needed a shine, and guy at the counter said it would take 10-15 minutes to complete. When he was finished, the shoes had a shine on surface that looked like two mirrors, and I could see my reflection on them. While I was at the store, I decided to buy a new leather belt. Sadly, when I was leaving the funeral home, the screws that were holding the buckle onto the belt gave way. Thankfully, I was able to keep my pants up until I arrived at home, and could change my clothes without embarrassment. That said, I took the belt back to Rapid Shoe Fix, and the man who sold it repaired the belt in a few minutes, and gave me a choice of just taking a new belt in return, with no questions asked. I plan on buying all of my shoe polish from this place in the future, as they have high-end polish from France, and other parts of the world. read more

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Juan did a great job at a reasonable price sewing our hammock up. Recommend without hesitation

I knnow this is a dying art but I cant live without this place. As you know Ive been to several places which means I had to be walking alot whether in my favorite. Black suede high heeled boots (that go with EVERYTHING)or my favorite gym shoes. My man has always come through. And another thing he sells hard to find sizes in different types of boots from cowboy to official security boots. Along with my shoes he also has fixed the strap on some of my name brand purses and backpacks. Idont know about YOU guys but I cant afford to just throw away shoes cause they ripped or the heel was worn down (my feet are EAAAAAYYYYY too big). So as long as yelp keeps me busy with new places to explore and review I will keep on using this much needed and under appreciated shoe shop. Keep a Steppin' read more

This is a great place. They keep my sports shoes lasting long after I would have to throw them away. The owner, a very nice guy, fixed the zipper on my backpack when it was completely shot and saved me the cost of a new one. I can't recommend this place enough. The prices are very reasonable. John A. read more

This shoe repair shop is just great! I took two pairs of boots to these guys, and they did a perfect job! I live in Ann Arbor, but I'm happy to take all my shoe repairs to this shop in Ypsilanti because their work is excellent, and their prices very competitive. read more

Found business on Yelp- called phone number Listed on yelp, and someone actually answered It was nice to actually talk to a person immediately and have them answer my question They had the product I needed so I hit go on the BusinessAddress listed on Yelp Got there in a few minutes and was in and out of the store with what I needed Very friendly Very helpful staff read more

My boyfriend wears boots everyday, and all his pairs are high quality. The soles were worn down, and I took them to Rapid Shoe Fix for re-soling as a Christmas gift. When I got there, I was told that they didn't all need new soles, some just needed new heels. It was much cheaper than a full-resole. I was very impressed at the quality of work, and the owners honesty. He didn't take advantage of me, and will have all my business in the future. read more

The owner is great! I've had several pair of shoes repaired here, and am pleased with the quality of the work. He also fixed a leather LV purse strap that I'd caught on my car door, and matched the thread colors well. I had a bow that came off of my daughter's shoe, and he fixed one side, and without me asking, did a preventative repair to the other shoe to keep it from breaking as well. I appreciate the thoughtful attention to detail and anticipating the customer's needs. I'm definitely making this my go-to shoe and leather good repair shop! read more

Did a great job to repair my black dress shoes. It was done quickly, very reasonably priced and solid in quality. Definitely recommend it and will bring my other shoes for regular "maintenance ". read more

Excellent prompt and courteous service. I was leaving town and repaired my shoe for the next day. Pricing also reasonable. Highly recommended. read more

I just had a strap made for an expensive leather purse at this business. It was well done and the price was reasonable. I have had shoes repaired here, as well. The owner is pleasant and the work is completed on time. I highly recommend them. read more

I found a nail(staple?) sticking out from the bottom of one of my new boots, it was at a pretty hard to reach spot so i couldn't take it out myself with pliers. I took the boot in and the lady took it to the back for a couple minutes, and my boot was safe to wear again! She didn't charge me a cent since it wasn't a difficult fix for her, but id have paid whatever she asked for. read more

Very convenient (easy to park right in front, almost always a spot available). Great service and prices. I purchased some spray to waterproof my boots and he gave me a discount without even asking! The repairs I have had done here: heel replacement and gluing/repair of boots and repair of a leather purse (done for free on the spot!!) have been perfect. Highly recommend. read more

This is the BEST shoe repair in the county! Hands down. Polite and friendly. Very reasonable prices. Quick service done WELL. I highly recommend them. read more

Yes!! They are the BEST! FAST turnaround, friendly staff, and very reasonable rates. Highly recommend this establishment for all of your shoe, boots and leather repairs. read more

Just excellent. I need to have one shoe with the sole thicker than the other shoe due to uneven leg length. Been going here for years, never a problem. Great! read more

Did a great job repairing the worn heels of two pairs of shoes that I love! Quick turnaround and excellent customer service. When I went to pick up my shoes, I asked if anything could be done about the top edge of the shoe that was starting to come apart, and right away, the gentleman said he could put a seam to hold it together at no charge! I will definitely be returning here! read more

Love that personal touch!! Duane has always been there when I had one of those mommy dance emergencies.. And the quality never suffered!

Doctor said I needed special shoes built for extreme flat feet. Explained to the owner what I needed and he modified dress shoes to precisely what the doctor wanted at a fraction of the cost. Fast and excellent work. I was impressed and so was my foot doctor. Would recommend him to everyone. read more