I am renter and my landlord hired the Rapid Response Team to fix a pin whole leak in the water pipe above the laundry room. The leak was very minimal and only destroyed the ceiling in the laundry room.
I unfortunately had a stroke just a few days before the leak and was in the hospital when this was discovered. My lingering disability is left side blindness and partial paralysis. The water to the unit was immediately turned off and the landlord was contacted when this was discovered. During the time I was in the hospital the RRT convinced my landlord that the entire kitchen needed to be replace; keep in mind the water went downstairs in the laundry room. (water doesn't normally flow up hill) This took over 3 months to complete.
I was back home in 8 weeks with no kitchen and a floor that had been ripped up. This means there were nails sticking up from where the wood floors were removed and grout was left where they ripped up the tile; the house was complete mess. Now realize there are cardboard boxes strewn about the floor, appliances are scattered about the room and it is filthy. So now I have no way to eat or fix food, I can't drive and the place is a mess. The workers would literally come to the house and complete one thing and then leave. For example, they would take the blinds off the window and leave. Come back the next day and paint the wall and then leave. When the cabinets finally came in, they set the cabinets down but did not attach them to the walls/floor. Next day the counter tops were just set on top. A few days later the sink was placed in counter (the water was not hooked up nor were the drains.) This went on and on until my friend finally was able to confront them. At that point they stated they don't know anyone was living there. (Really??) It took another few weeks for them to complete the tasks that quite frankly didn't need to be done in the first place.
On a final note, the workers also went through my personal items. For example, the shower curtains were moved, drawers were left open and doors to other bedrooms were left open.
I would not recommend this company at all! read more