just nowNEW-Edit How…read morerare I thought that it would be, to actually have a team that cares about me and my family, until being recommended to the MAS team! This team was contacted after water damage was found in our kitchen. Cynthia and Chris were transparent in the process and were there to hold our hand every step of the way. Admittingly, patience is key with a claim process, but everything was fair and communicated until the end. I wish no one this misfortune, but if this does ever occur to anyone that I do know, I would not hesitate to recommend Miami Appraisal Services, LLC.

Stellar service from beginning to end. Chris was incredibly patient and took his time to make sure…read morewe understood every step of the process. Cynthia was so kind and supported us the whole way. We are very grateful to have had them on our team.

In keeping my review as short as possible, I would NOT recommend Fraser Property and Adjusting to…read morehandle your settlement. I would recommend you handle the settlement portion with your mortgage company on your own. Do NOT pay FP&A to talk with your mortgage company because it's a waste of time and YOUR money! It's honestly not that difficult to talk with the mortgage company to finalize the release of your settlement. Had I known that, I would have never hired FP&A to work on my behalf. I ended up having to handle the final release anyway! Fraser quit talking to me altogether! They got paid and I was left still fighting to get my mortgage company to release the remaining funds. I had zero clue what I was doing, which is why I enlisted Fraser's help. I ended up figuring it out because I was fed up with waiting on Fraser. I have all necessary receipts to show that Fraser quit on me. I emailed the company once everything was done and told them about my disappointment. The president of the company wrote me back, acknowledging my email, and saying she'd get back with me. That was March 2nd. It's now March 30th. Basically a month ago. I have not heard back, which proves my concern for their lack of follow through. Again, save yourself the headache, the hassle, the frustration, the disappointment, the money, and handle it yourself!

So helpful with our claim with KIN Insurance following Hurricane Ian…read more We found KIN Insurance unhelpful but Ari got out claim settled

Amazing group of people to work with. Julio was the best. My water heater broke and they made sure…read moremy floor was completely dry constantly checking for moisture. And once they started laying the floor they did it very quick and the work was perfect. They are also very reasonably priced. Turned a very stressful situation into a great experience. I recommend 10/10!

Honestly, Select 1 Restoration was amazing. We had an A/C pipe leak that went into our floors and…read morewalls. They did the mold removal part which involved breaking the walls basically and the other processes. Once it was confirmed the mold was gone, we hired them again to rebuild the walls and such. There wasn't any delay in scheduling nor completing the job. During the work, I would always get a text letting me know they were 10 or 30 min away. Everyone we spoke and interacted with were polite and professional. They were very patient with all my questions and very clear with their explanations of the process. I would highly recommend them and use them in the future again, but I really hope I never have a leak or mold in my house again lol.

This company is not reputable. We used them for a fire at our Jacksonville home mid-2024. The…read moreadjuster, Mark was full of promises, but was VERY POOR at follow up, did NOT do what they said they would do. We cannot recommend them. I work with public adjusters for huge amounts in my business. We have gone months and months without communication. Mark said it was in arbitration and NOTHING has been done to settle this. I cannot stress enough that this organization will cost you money if this gentleman is the adjuster, and if you are trusting them to act on your behalf. Go elsewhere..

Extremely Disappointing Experience - Claim Was Mishandled I…read morehired this public adjuster to assist with my insurance claim, trusting that they would handle the process correctly and advocate on my behalf. Unfortunately, due to their failure to properly file and submit the required report and documentation, my claim was severely compromised and ultimately unsuccessful. This was not a minor error. The improper handling of the claim directly prevented me from receiving the insurance benefits I was entitled to, causing significant financial and emotional stress that could have been avoided with competent and professional service. I ultimately had to intervene by hiring a third company to conduct a proper inspection and prepare a professional report for submission to the insurance company. As explained by the insurance representative during mediation, it was only because of this third-party report that I was able to recover anything at all. I relied on this public adjuster's expertise, but that trust was misplaced. Despite the many positive reviews they have, I strongly recommend that anyone considering their services proceed with caution. In my experience, clients are treated as numbers, and the consequences of rushed or inadequate work fall entirely on the policyholder.

Excellent company! Fast service! They reopened my hurricane claim! When i filed first with my…read moreinsurance claim paid me little and PICC was able to help me get a lot of money for my roof! Highly recommend! They make it easy and amazing customer service! Ask for Jason he's the best!

This company is a pleasure to Work with. Always hands on, ready to advise always responding emails…read moreand calls promptly. They are extremely professional and protect their clients. They are reliable honest and efficient. Jason Saka one of the owners was really patient with my many inquiries and always took my calls and guided me through the process. He made the process worry free. Nilda one in their team was always prompt and ready to help. I give a A++ to this company

No I don't recommend Stellar. Their best attribute is ignoring and misrepresenting both their…read moreavailability and the estimates they present to the insurance company, severely inflating the costs proudly so many employees boast to be sure they get you plenty of money. In reality it's to line their pockets because the customer is an inconvenience. Must be because they don't answer the phone, respond to email questions and if they do it's snarky, with industry jargon and leaving you with more questions. Note misrepresentation of the damages and expenses is defrauding the insurance co and in violation of FL Statute 817.234. By FL Statute and the contract they are to have the estimate of damages to the customer within 60 days of signing yet it took them 124 days and that was with repeated calls and emails to the 3rd adjuster. The first 2 quit before they ever began any work nor talked with me which explains the disorganization and having to resend invoices and other documents repeatedly. Again no response from the owner. They don't consult as per the contract and as they advertise, with you prior to hiring the Umpire to discuss the cost, which was double what they told me at the initial meeting and what is in their contract. They don't represent you during appraisal meetings at your home with the insurance or with the Umpire nor does the Stellar adjuster show up pre-Umpire negotiations to preview damages all of which is stated in the contract 'we will always represent you at all meetings with opposing appraiser...' Get the pattern? Gets worse. They hired the mold testing co 3 hours from my home so I had to pay a $250 travel charge. Plus, the fee was 3 X the industry standard! There are hundreds of very reputable and certified experts in mold testing between Miami and Sarasota, FL that charge $650 and don't charge a travel fee. There also was a significant discrepancy in the tester's statements at my home regarding not seeing ANY visible signs of mold and not expecting much to come back on testing the swabs given all was dry on the surface. When the report came back I was not notified yet there was supposedly now VISIBLE signs of mold observed and the 3 most dangerous types of mold in dangerously high concentrations in both the master bedroom and the garage. Interesting I never received an urgent call to GET OUT OF THE HOUSE ASAP, nor did any movement occur on my claim. Much later I was emailed this report and again the email didn't point out the danger or to contact them as in all their advertising materials if mold this dangerous was found. Later I had a mold test conducted too. Suspect how it differed so greatly. In addition, the owner and 4th adjuster at Stellar to work my claim violated yet a 3rd Statute in FL 468.8419 by hiring this same company to both test for mold AND perform the mold remediation(clean-up.) Again without contacting me to get authorization especially given it is illegal. Huge conflict of interest. Not only did the owner of Stellar hire this mold co but he negotiated with the Umpire for payment for the test and the remediation months ago. No work has even been performed. I was not even informed any progress had been made with the settlement of my claim nor did any other funds get released until 2 months later than the owner got these guys paid for something they didn't and can't do! I can't help but question the connection between these 2 companies. So many errors were made by Stellar and violations of statutes and our contract. Yet this owner hides behind the wall of being an attorney, a FL Court Mediator, an Umpire himself, an owner of an Adjustment Co, and sits on the FL State Law Board of Ethics. He finds pleasure in taunting you with not responding to questions but telling you to have your attorney call him. As if paying him to do the job of helping me process the claim against my insurance for 10% of everything isn't enough cost to me on top of all the expenses but now this owner pushes for me to hire my atty to talk to him so he can drive the cost to me up mores . He just ignores at every stage no matter what the accounting dept states. 'The adjuster will be in touch soon to go over the details.' Never happens! So the owner is holding the settlement check hostage because he wants access to my checking account to be paid. He won't respond about taking a cashiers check from my bank of 20 years. Who would trust this co after all this with cart Blanche to their bank account? Stellar Public Adjusting lacks ethics, integrity and human decency to interact and serve those they enter into a legally binding contract with. From all that has transpired I can only conclude that Rami the owner of Stellar could care less if they break the contract nor any Statutes as long as they make themselves money.

Stellar Public Adjusting is excellent. Karla Upbright helped after it got to the Account…read moreReceivable Analyst Department. Karla always called me back. She was very polite, professional and completed her job with speed and passing all messages from me to upper management. I am very impressed. Thank you, Karla Upbright, Account Receivable Analyst. Diana Cummings 321-696-1102 Lake Mary, FL 32746.

Sebastian was great to work with when it came to taking care of our house insurance. He kept us…read moreupdated and whenever I had a question he was always there to answer out questions. He is sweet and very thoughtful. I would recommend him and his company if you ever need help. Thank you for your help. Barbara Lau.

Sebastian and his team are great to work with! Very precise and responsible. Would definitely…read morerecommend them to help you with their home needs!

All pro was amazing from beginning to end. Their customer service is unparalleled and their work is…read moreimpeccable. My claim process was a breeze! Great experience, I would recommend to everyone!

I contacted All Pro Restoration Services about a leak and water damage to my ceiling. They came out…read morethe next day, inspected the issue, and recommended a different provider because I didn't need their level of services. I'm very impressed with their honesty and would feel 100% comfortable working with them in the future.