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Rapid Diagnostic

1.0 (1 review)

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3 years ago

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Lenox Hill Radiology

Lenox Hill Radiology

(14 reviews)

The process was very straightforward- from the thorough medical review and prior authorization when…read morescheduling the appointment; after checking in, signing the paperwork and making my copay I was seated in a smaller room to wait to be called. When called I was taken to a changing room and given a gown , and assigned a locker where I chose my own code to secure my belongings. The technician verified my name& DOB, reason for the MRI and reviewers my medical history. I was then led too the procedure room and secured in place on the table , given the mandatory headphones and panic button and the exam was completed in about 30 minutes. The radiologist was extremely pleasant and ensured my comfort. I can only go to the locations with somewhat " open "'machines because of claustrophobia- the top sides of the machine are open do that you can see the room , so even with claustrophobia and being inside the machine up to your neck most people should be fine since you can still see your surroundings. There are other facilities with more open machines but I've been informed by doctors that they aren't as accurate. The results were available quickly online at the patient portal for me and my referring physician. The front desk staff was efficient. The parking lot is somewhat small but there are usually some spots along Sunrise Highway in front and some street parking in the back . Overall a an efficient, professional and straightforward process with good radiologists. I only go to this location for MRIs and recommend them.

Excellent and professional diagnostic care. Minimal waiting…read moretime and fast turn around with results.

Quest Diagnostics

Quest Diagnostics

(23 reviews)

Wait wasn't long. Even without an appointment, it took 35 minutes to be seen, giving me plenty of…read moretime to fill out the registration form using my mobile with a link sent via text message. My teenager needed blood work done. We were told by his doctor not to eat or drink after midnight before his appointment. He was apparently dehydrated and so I was chastised about not giving him water to drink. She couldn't find the vein even though his veins were showing on his hand but the phlebotomist said they didn't have any butterflies. Amazing! Luckily, she was good at what she does or I would have raised hell. She got it in one poke. Thank goodness. No one hurts my son. So parents, if your kids' veins are hard to find, call and make sure they have experienced phlebotomists or butterflies. ***second review*** This does not change my terrible experience for my first son as this time around, my youngest had a great experience. The phlebotomist, Darla, was amazing with him. He was anxious from the night before and she did an amazing job calming him down. He did not feel anything because this time, they had the butterflies. She talked to him and was very engaging. She needs to train that other person. This place would be better for it. Changing the stars just because of this experience. They get 4 stars from 2. I would have given them 5 stars but the first experience takes that star away.

Prompt, professional lab services! I was so nervous to have my one year old's first blood draw but…read morethis was a perfect experience. Check in at the kiosk, we were called maybe ten minutes later (they had three people in the waiting room). Chante immediately engaged with my baby and put me at ease. She drew the requested labs gently and so quickly! I was very impressed with the entire experience. Thank you!

Rapid Diagnostic - diagnosticservices - Updated May 2026

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