Really it's a zero but that was not a choice! Made an appointment for a specific machine-drove an…read morehour just to use that machine. Tech person was trying to bully my daughter into using another machine because they had "other people who needed the one we reserved". She was rude, nasty and condescending. The experience was terrible-left and had to start over at a professional place where we had no problem at all. If you have any other choice anywhere DO NOT GO TO THIS PLACE!

Techs are great, pleasant, efficient - good at their jobs. Some at front desk are a bit "distant".read more

Dr. Raymond Xu, MD is my personal Primary Physician. He's affiliated with Oak Street Health. I've…read morefound him to be brilliant, quiet thorough and personable. He honestly takes his time during examinations/visits, and answers any/all questions. Dr. Xu makes appropriate recommendations/referrals based on your particular needs. I like him; I trust him, and I highly recommend him. Tell Dr. Xu that MR. BIG RED sent ya....you'll thank me later. As for Oak Street Health in Freeport, NY, I find the operation/offices/waiting room to be immaculate, spotless, and extremely well-managed. The Staff, both Nursing and Clerical, are stellar professionals that clearly have your care in the forefront of their operation. I feel fortunate to have found Dr. Raymond Xu, MD and the talented, friendly folks at Oak Street Health in Freeport, NY. Truth-be-told, God has always placed the perfect, most appropriate, most talented individuals in my path, as needed!!! Fact....

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Freeport clinic today.

Scheduled an appointment online for 10am. Arrived at 945am and did self check in and am still…read morewaiting at 1042am !!!!!! Had to stop a tech and alert her. Many others did as well this is ridiculous also you have to pay for parking. Hope I don't get a ticket .

Before I get into the details of my experience, I just want to first state that I had an appt and…read morewas very early for my appt time. The GOAL of this office is to not accept people without appointments! You can tell that this is purposely done. They barely call people that have appointments. I witnessed for about 15 minutes at a time of the screen in the lobby displaying zero (0) patients being serviced. You can hear them from the waiting area laughing and joking in the back. It's so unprofessional. Not sure who is managing the place, but they can use some supervision from someone who actually cares. There were alot of people complaining, waiting for hours, frustrated, not getting their questions answered etc. Horrible!

Wait wasn't long. Even without an appointment, it took 35 minutes to be seen, giving me plenty of…read moretime to fill out the registration form using my mobile with a link sent via text message. My teenager needed blood work done. We were told by his doctor not to eat or drink after midnight before his appointment. He was apparently dehydrated and so I was chastised about not giving him water to drink. She couldn't find the vein even though his veins were showing on his hand but the phlebotomist said they didn't have any butterflies. Amazing! Luckily, she was good at what she does or I would have raised hell. She got it in one poke. Thank goodness. No one hurts my son. So parents, if your kids' veins are hard to find, call and make sure they have experienced phlebotomists or butterflies. ***second review*** This does not change my terrible experience for my first son as this time around, my youngest had a great experience. The phlebotomist, Darla, was amazing with him. He was anxious from the night before and she did an amazing job calming him down. He did not feel anything because this time, they had the butterflies. She talked to him and was very engaging. She needs to train that other person. This place would be better for it. Changing the stars just because of this experience. They get 4 stars from 2. I would have given them 5 stars but the first experience takes that star away.

Prompt, professional lab services! I was so nervous to have my one year old's first blood draw but…read morethis was a perfect experience. Check in at the kiosk, we were called maybe ten minutes later (they had three people in the waiting room). Chante immediately engaged with my baby and put me at ease. She drew the requested labs gently and so quickly! I was very impressed with the entire experience. Thank you!

My daughter scheduled a open sided MRI due to severe claustrophobia and drove an hour to Freeport…read morefor this machine. When we arrived the tech tried to convince her to use a different machine stating all the reasons the other machine was worse (no music, can't turn your head etc.). My daughter was upset and asked me to come in-when I questioned the tech she admitted that "she had other people who needed that machine". My daughter tried the more closed machine but was unable to do it-the tech was nasty, rude and condescending. Clearly annoyed she said we could wait for the other machine-we left realizing this place was not somewhere you could relax and but yourself in their care. DO NOT GO HERE-wasted a week of diagnostic time but found a caring facility that understands patient care. A sad excuse for a health care facility.

If I could give them less than 1 star - I would. Their answering service staff has no idea what…read morethe actual facilities are capable of accommodating, their staff is disorganized, and their communication system is intrusive. I've had an appointment for a procedure rescheduled by them (at the last minute) 4 times! With no regard for my health, they called me 3 times the night before my appointment to reschedule, because the staff needed for my test wouldn't be at the location where my appointment was... really? They scheduled the appointment in a location that couldn't do the test? This past Wednesday, I left work early for my appointment (originally scheduled in December), and you guessed it - they asked to reschedule AGAIN! I was already at the facility, they had already taken my payment, and I was sitting in the Women's Health waiting room when they told me the necessary staff wasn't there! My scan is not 4 months overdue! Furthermore, their communication system is excessive, and I've been bombarded with text messages, voicemails, and emails - all are impersonal and redundant. I'm done with them. Please NEVER use Lenox Hill -Go elsewhere for your scans and tests. Your health is worth driving the extra miles to a better facility.

I'm a new patient @ Apple Dental and love the short wait time and excellent service I've received…read morethus far!!

From the owner: Both Locations specialize in Endodontics, Oral Surgery, Lab Repairs, Periodontics, orthodontics and…read moregeneral dentistry