Used my debit card..5 minutes use..they charged me $20 I would not recomend usng a debit card there..it was at the St.Albans wv location Just spoke to them on the phone they said they charge intially 20 then after it goes through refund the unused money/time.. I will resend this if they do the refund read more

First time there today. Clean. But I had salt on my Prius, my car came out half clean. Paid $15 super wash. Prob won't use again

DO NOT USE USE YOUR DEBIT/CREDIT CARD HERE! They charge more than the agreed upon price. I called multiple times, thinking it may have been a mistake and they refused to return my calls. I had to call bank and report their scam. read more

Picked the auto wash because I wasn't dressed for do it myself. Put in my credit card, machine asked for a code. Clueless. So I hit the help button. Nothing. So I went looking for someone. I was told I needed to put my card in and remove it quickly. Who knew? Told me to drive forward, so I did. I'm used to car washes where you drive onto the belt which propels you forward. No, they are screaming at me for driving on the rails. Who knew? No instructions and couldn't see them from my car. After paying for the Super Wash, I drive out and dry my car. This is what I wiped off my car. I complained to the owner. They offered to wash my car, but I was done. Went there to support local business. I told them I wouldn't be back. They told me "good we don't need your money". read more

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I am so disgusted with how poorly the owner of Rapid Carwash in Saint Albans just treated me. I went down there to use the self-wash bays to wash my car. I have a white car, and automatic washes don't get all of the dirt off. I like to use specific stuff because I know it works for my car. So, I swiped my card and started spraying my car down. He saw that I had a bucket sitting there on his security camera and came down from his office to scream at me that I couldn't bucket wash. I didn't see the sign and it was a legitimate mistake. I asked why, and he kept screaming at me about how I'm robbing him of income by using my own soap and washer. Mind you, I had swiped a credit card and planned on leaving the timer going so that I was considerate and still supported the business for the use of their water and time. There wasn't anyone In line, so I wasn't holding anyone up or keeping him from making money. He tried to tell me he spends money on "the good stuff" that'll work better than anything I bring in. So I washed my car with his "good soap" and brush. My car is still covered with dirt and streaks, and I was scrubbing my ass off. He clearly didn't take the time to actually assess the situation, he came down from his little office to bitch at a woman because he thought he could get away with it, but he picked the wrong bitch to try to bow up at. I will never patronize his business again, and I felt that everyone else should know how much of a dick he is. read more

I paid 13.00 for there super wash and my car came out filthy. I called the owner and left a message that I was unsatisfied and wanted a refund or another car wash. There web site says customer satisfaction # 1. The owner called me back and berated me for leaving rude messages and complaining over a such a small amount of money. For 5 minutes the guy yelled at me. The man is a psychopath. read more