Scheduling was easy. Tech was timely and professional. He Triaged my washer and provided quote…read more More importantly, Jason recommended a course of action which ended up saving us $500.

Excellent folks to work with. Our tech Matthew was very knowledgeable and was able to fix the issue…read morepromptly once the part arrived. The office staff was some of the best I've experienced. They had answers to our questions and were quick to keep us in the loop of any issues. We had an icemaker in our Samsung go out and they had to go to more than one place to find the part. They actually returned a text I sent at 8 PM at 630 AM the next d morning promising to get someone out. As it turned out, the icemaker just took its time getting back up to speed .Would not hesitate to recommend these folks.

Professional, fast, inexpensive. Do not even think about using anyone else if you live in or near…read morethe Outer Banks of North Carolina. Coastland Appliance is the only authorized Wolf and Sub-Zero repair company serving the Outer Banks that actually has knowledge about Wolf and Sub-Zero appliances. Chuck from Coastland Appliance expertly diagnosed and quickly replaced the defrost heater in my Sub-Zero freezer.

They did not bother to return our numerous calls. Being busy is one thing, being totally…read moreunresponsive is another.

So very glad I called! Keith was able to come several days earlier than originally planned which…read morewas wonderful. He quickly diagnosed the problem with my dryer, had replacement parts on his truck, was able to perform the repair, and confirm that the rest of the dryer was operating properly. Very reasonably priced repair. I couldn't be happier!

Keith came out to repair my washing machine today. He listened to it try to run and immediately…read moreknew what the issue was. He had it fixed within minutes, then stayed to make sure all the cycles worked properly. While he was here he also took the initiative (after asking permission) to fix my wobbly dyer too. In addition to the quality and value, he was very professional, very personable/friendly, and had some excellent customer service touches - called before arriving, asked where to park, asked which door to use, let me know what type of vehicle he was arriving in so I would know it's him, and didn't mind my loudly barking dog. I would use this company again in a heartbeat!

Very quick response and quality work. He came out, diagnosed the issue and repaired it. Very good…read moreprice, very professional and courteous. I will definitely use them again and recommend them!

Very professional and committed to making sure the job gets done. Had this company come out to…read morediagnose my refrigerator and was very thorough while communicating the problem with me the whole time. Thank you for the timely response as well.

Gentleman arrived on time and introduced him self. Went straight to work on problem. Said he needed…read moreto order a part and his fee was deductible from future labor on the same issue. Received an email later same day quoting the price of part. VERY HAPPPY with the service

I recieved a response to my initial request. Provided information regarding services needed. My…read moreresponse shows as read with no response from the company..

John, the owner, is what is missing in appliance repair: responsive, easy to understand, focused,…read moreand effective. Great experience in dealing with an ice maker. Would not hesitate to call on him again.

yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

Have used Pop's Repair for HVAC, appliances and plumbing. Highly recommend. Great to work with one…read morecompany that can provide all the services. Both their response time and quality of work are great.