Nicole the hygienist was absolutely stellar! Not only did she have soft hands during the death cleaning and X-ray imaging, but she also took the time to ensure that my insurance covered what I wanted to happen so I wasn't overcharged. That is something I truly respect and appreciate. I even forgot something in the room and she ran out to my car to give it to me.
The doctor I had was Michael Tamm and he did a good job explaining why my mouth was the way it was, how to fix what I wanted, and also alternative methods to what my Google searches had concluded before coming. I felt like I was at the spa getting my teeth cleaned and am grateful for the opportunity. Nicole even was able to answer some questions about teeth whitening options and teeth correcting trays which I plan on doing as a treat to myself for my 30th birthday.
I have a busy schedule, like most people, and the front desk was great about figuring out when works best for me so I could quickly do what I want! I am military so I have a form that has to be printed out, signed and returned to my unit promptly; they not only printed it out for me but ensured that it was filled out correctly by the time I left. It's a few days later and my teeth still feel amazing!
The only thing I would change is maybe having sunglasses for the patients to wear while getting the oral care attended to, it would be nice with the bright lights and also not make it so awkward for the patient.
I noticed the other reviews mentioned the staff being busy/rushed. As someone who works in healthcare, THEY ARE BUSY! People have constantly had oral/dental emergencies. It took me about 2.5 months to get this appointment, so of course they are busy/rushed seemingly. Healthcare workers have laborious jobs that involve human interactions for 99% of the day and it is often frustrating dealing with certain things. This establishment did great, they take Tricare insurance so I am going to be loyal to them! read more