Nader was very helpful with diagnosing my car. Even though the problem ended up being more complex and a dealer's diagnostic computer tool would identify the problem, he helped me out all he could with some instructions if the computer malfunction were to happen again. He's worked for CarMax before so he definitely knows the MaxCare/Repair Pal system. I would go back again. read more

Screwed up my alignment and then tried to charge me again for a new alignment. The clown behind the counter couldn't explain the very basic of a suspension system without referring to google. If you want a an alignment steer clear read more

Do not trust Ramona with your car. Management, Corporate office and so-called Customer Service is a scam. They've had our car for 2 months due to damage caused by their negligent workmanship and refuse to repair. They've rendered it unsafe to drive. I will never take a vehicle to them!!! read more

Today was my second time as a Ramona customer and again, it was an absolutely amazing experience. Anything car related leaves me in dread and makes me think of a high expense. When I first went in to buy 4 new tires I was incredibly anxious. Nader helped my fiancé and I and he left a huge impression, seriously top notch customer service and helped worked out pricing with quality service. The free tire rotations are a huge deal. They also offer a package for alignments for the next 3 years that is phenomenal. I hate to admit I didn't take advantage of the tire rotations and went in for 2 new tires today. The morning and afternoon were long ones before I went in for my appointment. Then of course, the dreading of the price. Nader helped me out again today making it easy and enjoyable! I knew they offered a lot here but they really are a one stop shop with a lot of benefits, amazing employees and open, honest communication. My fiancé priced around a lot before our first visit here a couple years ago and the reason we chose here still stands. Thank you, Ramona!! read more

I highly recommend them, the best customer service and professionalism, was on my way from. Sand Diego to Riverside when a TPS sensor light went on i pulled in and they checked my tire pressure as well as reset my TPS sensors and got me on my way..A1 service strongly recommended them..Thanks read more

Been going to this place for years and been a customer. Needed some help on my car due to a skid plate coming undone that I needed help taking off for 2 bolts that I couldn't reach. The guy told me it would be 5pm till it's done and wouldn't budge. I had to go to work so that wouldn't work for me. I went across the street to Big o Tires and told them my problem and they had it done in 5 mins. What a missed opportunity to help a customer in need. I signed up for their alignment service and I won't be reuping with them anytime soon. read more

Ramona Tire - The competition - Tires Near Me - Temecula, California

Incompetent and unprofessional service . Save your time and money do not go to this place. You're better off to have your dog do it than go to this establishment. read more

I've always done my own auto repairs but I recently moved to an apartment that doesn't allow that. I found Ramona Tire on a good Yelp reviews and it was just down the street from me. Jose, the store manager took care of me and got me in and the service completed the same day and they did a great job. Jose was just excellent communicating everything. At they end they sent me a list of other items that need attention, some right away some down the road. But it was just an email and they never pressured me to do anything other than the service I requested Jose really made it easy and he is top notch. I will be back read more

I thought this place was great until I found out that a job I paid for wasn't actually done. I took my mother's car (I had bought her) here to Ramona Tire (who apparently also call themselves Delta Tires) on 40385 Winterchester Road, Temecula on 12-30-22 for Weather guard Mount & balancing 4 new tires, and for front brakes. Paid just under $600 for all of it. Drive it to Northern California (where my mother lived). She started driving it and had issue with the breaks so we took it to her local mechanic, and were shocked to discover that the break covers were left off when they installed the breaks. My mom is elderly and lives in an area with at times dangerous road conditions. This could have resulted in a serious injury. Thus my 1-star review. Sorry Ranona Tire, but that was a big phopa! read more

This review is overdue, and it's from a few months ago. I can't give Ramona Tire a full five stars because the prices were on the higher side; however, I can give Joe from Ramona Tire a 5 stars review. He is anything but your average Joe. Also, Ramona Tire was fast (few hours and same day) and successfully fixed the issue. My car had overheated the day prior, and after I added fluid to it, I took it for a spin--only to see smoke pouring out of the engine again. My car was warning me that it would overheat. In a state of panic, I pulled into a parking lot shared by AutoZone and Ramona Tire, ultimately stopping near Ramona. I popped the hood trying to figure out why the fluid was gone worried about how I would shuttle my kids around without it and how expensive it would be to get it fixed. Enter Joe. He spotted me looking like a deer in headlights and, like a true Good Samaritan, came over to check things out. Without hesitation, he assessed the situation, drove my car into the garage, and pinpointed the issue (after a diagnostic test), explaining it all to me in a way that actually made sense. Thank you, Joe! I don't know your last name, but thank you! After that, I headed inside to officially check my car in. Sure, Ramona Tire isn't the cheapest place in town, but they were quick, efficient, and spared me the hassle of calling around for estimates or arranging a tow truck--especially on a Saturday when most places were closed. They even provided me with a free Uber, which meant I made it to my son's soccer game in South Temecula just in time. read more

Hours of waiting, not all work was done properly. Expensive, might as well pay a bit more and go to a real dealership. I've heard other bad reviews from people who have gone there as well, so I know I'm not the only one. read more

Had car work done. Was wonderful getting it done so fast. Nader the assistant manager was wonderful help as usual. will definitely be going back! read more

I have nothing but WONDERFUL things to say about Ramona Tire in Temecula!!! They have been life savers on multiple occasions for us!! At least twice now we have come in (sometimes an hour before closing) with an "emergency" because we've picked up debris in one of our tires. The assistant manager, Nader has been so kind, super friendly, always smiling, and upbeat! If you have tire needs, Ramona Tire is the place you should go!!! read more

Brian is the new Manager at this location. Terrific Management and manager. Put this store on your list for new tires. Remember when the tire meets the road think Ramona tires. read more

Ramona Tire - Tires Near Me - Temecula, California

Jose and Nader were very helpful and attentive to me needing my tires aired up. very people friendly and both worked quickly and efficiently

One suture to another Ramona. One would do differential oil change the other not The other would not book appointment till you got there ? And no mention of factory OEM oil Wheel alignment General quite without knowing vehicle ? What's up with that. Just the facts. read more

Horrible service!! Went to get my tires worked on and somehow when I picked my car up my rear passenger window was rolled down. I tried to roll it back up and it wouldn't completely shut, drove back to the shop next day and the mechanic instantly knew what I was talking about. He said he noticed my windows yesterday, which is ironic because I went for tires. I then told them they are pretty much responsible for that because when I drove in my windows were up and when I picked my car up they were down. They then went on to try and charge me an additional 690$ for the window and offered a 50$ coupon. Stay away from these kind of places I used a snap credit and all they were trying to do was find ways to max it out!! read more

Ramona Tire - Rear passenger door window - Tires Near Me - Temecula, California

Recently got all new tires with them only to find out they weren't the right ones for my car causing them to wear out in less than a yr and my alignment was clearly not done right. To add on to that i once did my oil change with them and as soon as my car came out it was dripping oil and had to take it back to fix it again so it doesn't really seem like they know how to do their job correctly. read more

Brought in my Versa for much needed repairs. Nader, Greg, and Jim were all very helpful and provided clear explanation of all the work being done on the vehicle. Even after the initial work was done, there was some concern with a noise that they quickly fixed at no additional charge. I will be bringing all my vehicles to this location and I strongly suggest you give them a chance, they stand behind there work and are very customer service oriented. Keep up the great work team! read more

Greg and Joey were very helpful and accommodating. I had an emergency tire problem (huge screw in the tire) and they helped me immediately without any fuss! Provided me with all the information and took care of the problem right away, I didn't have an appointment and they were busy. Ramona tire was the best and we have found our tire store! P.S. I went to the local Honda store with my recently purchased vehicle and they couldn't be bothered. Don't waste your time. read more

I have a dodge camper van that was driving with major sway at any speed and clunking at stops and turns. I was referred to this location by the owner of a similar vehicle who was happy with the work they did on his suspension. After inspecting my van, I was told there was nothing wrong with the suspension, struts, brakes, etc and they sent me on my way (no charge, thankfully). Silly me! I must've been driving wrong! The next day I took it another shop (also referred by another fellow campervan owner) where they said my shocks were bad, ball joints worn and air bags nearly empty. Now it drives great, no thanks to Ramona Tire. Guess they just didn't want my business ‍ read more

Just stopped in to get my tire rotation and alignment. Just like last time , Nader is THE Man! Thank you for the prompt service. I'll Def de looking here first for my next set of tires. RocknRoll! read more

I had pleasure of meeting the Assistant Manger, Nader Shalin earlier this week. I say pleasure, because my Acura RDX had a slow, untraceable leak, that I couldn't locate and cure. I had taken my car to 2 other "Tire Stores" and they too, couldn't locate the slow, troublesome leak. Regrettably, I was forced to pump air into the troublesome tire every third day! On the recommendation of a friend, who is a satisfied repeat customer of Ramona Tire , I took my "Troublesome Tire" to Ramona Tire. Mr Shahin greeted me with a smile and a, "Not a problem sir, we shall look at it and fix your issue within an hour!" He called me 30 minutes later and told me the problem was solved. Apparently a valve sensor was faulty and required replacement. When I came to pick up my car, I was met by Mr. Shahin's smiling face and his comment, "No Charge today!" What an incredible and professional service that I received at Ramona Tire! I have shared my fantastic experience with a number of my friends and they all assured me that they too, will become happy new customers of Ramona Tire. read more

I was visiting the area for my son's sports tournament when my check engine light came on unexpectedly. Ramona Tire was nearby, so I stopped in for a diagnostic check. A super friendly and helpful young woman named Lily helped check in my vehicle and made me feel comfortable. The service tech and shop manager, Jose, carefully explained the problem and answered my many questions. They didn't pressure me to spend a bunch of money on an unnecessary service, and instead patiently explained my options. Excellent service and friendly team, with a clean and comfortable waiting area. read more

Appointments don't mean anything! I waited an hour and a half after checking in for my appointment for them to pull my vehicle in to do the work?! unless you are there when they open you WILL WAIT PAST YOUR APPOINTMENT TIME read more

Highly recommend Nader & his team ! Great customer service they are always so welcoming which is nice given the reason we are there. I am not a car person and their honesty and respect is what keeps me coming back feeling comfortable is very important and this team will not disappoint! They're affordable and quick quality service. read more

Just like some of the other reviews here, they try to repair things that don't need fixing. They got me for thousands already, good thing I brought in for a 2nd opinion. The funny this is, when I scheduled the 2nd opinion I scheduled them to just do the work Ramona recommended (it was cheaper). I didn't ask them to assess, but the guy wouldn't rip me off, he told me the car didn't need work. I'm being vague bc I still own tires from them, and they're under warranty. DO NOT GO HERE, its one thing to have bad experience, fraud is a different story. Yes you failed expectations, you failed to hire decent people and our management policies clearly incentivize dishonest behavior. You don't need to contact me, you'll be lucky if I don't complain to the BAR. read more

this is my review and the experience I had. Nader was the one who helped me out with my truck. his professionalism was outstanding. there were some issues with the alignment on my truck. I had to bring it twice, and the second time, he was able to determine that I would need new tires. which I agreed. it's a bit older, and trying to align an older tire could be difficult. he didn't push to sell me tires, but he wanted to get the opportunity to do so down the road. no auto shop is perfect, but in today's interaction and the issues with the tires on my truck, I believe Nader did well. thank you. \m/ read more

The big guy failed one of my company cars for compliance inspection because he wanted to sell us tires,the tires in the car was pretty good and less than 20k miles on them, I called Costco and get him 180$ cheaper price ,he refused to match it and said Costco is selling them for no profit!! I refused to get scammed and didn't buy the tires from him. It ended up failing the car and charge us 40 $ . I went to big o tires and they passed the car with no issues with cheaper fees for inspection. read more

Ramona Tire - My tires - Tires Near Me - Temecula, California

I should have done this review a while back! Randy took good care of me and my care for an oil change. I appreciate that this location helps arrange a ride home and back so you can drop off your car and go about your day! read more

Amazing customer service by Nader and Joey. Will definitely be returning just because of there amazing service and friendly attitudes.

Greg and Michael give a thorough inspection of your car great professional customer service. I have been to many Ramona tired this one IS THE BEST! I'm grateful for their findings and the care they gave my car. I owed $4 after my coupon and they even waived the $4 for me the value is terrific and beyond fair 10/10 I will be back even though it's a drive for me. read more

From beginning to the end the process was streamlined, professional and courteous. I even received a free pickup via Lyft to retrieve my vehicle after the oil change! Great service! read more

I found my new car shop! The customer service here is excellent. I was helped out by the assistant manager, Nader. He was super friendly, genuine, and very informative. Not knowing too much about cars, I'm hesitant about where I go, but I couldn't feel more confident walking out that I got exactly what I needed and for a great price. (I was quoted higher prices at other places.) Also, they gave me a complementary Uber ride home (and back) while the car was being serviced. 10 out of 10 recommend going here! read more

My mother in law has been going to Ramona Tire Temecula for 10+ years! For many years she had a great experience and has had excellent service, however as of late (last 6 months) she has had to take car into Ramona Tire more often than required. The frustration mainly is coming from being there one week and having to go in the following week for a different issue and being charged ridiculous amounts of money when all issues could have been dealt with or diagnosed the first time. She does not have the means to continue being charged and does not want to continue being abused in this manner! Is it possible can this complaint be escalated in any way? read more

Was told it would be an hour when I walked in for my appointment, went to to have lundh and came back, my car hadn't even moved yet. After about an hour, they pulled it in, then back out and had the guy change the tires using a floor jack in the parking lot. Having to wait 2.5 hours for 2 tires with an appointment. It is absolutely ridiculous. read more

Came in for an oil change and left not only with that but 5 brand new Toyo tires and method wheels for 3,500 bucks, an absolute steal of a price. I'd gotten quotes from the big companies for 5k+ dollars for the same deal. Gregg and his guys are the nicest and most knowledgeable techs around and definitely have a new loyal customer! read more

Ramona Tire - Tires Near Me - Temecula, California

I am not a guy who does business with a business. I do business with people. From the first phone call to set up an appointment for car maintenance, the store manager, Nader, set the example for what I witnessed through my entire experience at Ramona Tire. It's easy to be professional in a business because you don't have to show who you are. It's hard to be real and friendly in a business environment because you have to invest yourself in the work you're doing. The entire staff showed these qualities from Celso, who changed my oil, to Greg, who answered my questions, to Nader, who personally showed me the status of my vehicle rather than just tell me. With this kind of attitude, how can one not want to come back and continue to do business moving forward? I, for one, am sold on Ramona Tire. read more

My car dashboard flashed an intermittent warning about the engine overheating and then went into a "limp mode", alternating normal rpms with very low rpms to cool the engine. No "check engine " light appeared, nor were the temperature and oil gauges abnormal. I added a small amount of coolant, did not drive it for a day and brought it to Ramoma Tire at 31955 Via Rio in Temecula. RJ, the Ass't Mgr suggested a scan tool diagnosis for $99.99. I agreed. He reported that my car needed a new electric water pump costing $1409, but never showed me the diagnostic report. I declined. The next day I had a different mechanic come to my house with a scan tool and laptop to do a diagnosis on my car. The results were that my water pump was fine and he proved it by opening the coolant cap and showing me the coolant actually being pumped. His report showed no mechanical problems. It is truly pathetic that RJ at Ramona Tire created a lie that the car needed an expensive repair rather than say the truth. If he had said that the diagnostic failed to find anything wrong and maybe it was temporarily low on coolant, I would said the $99.99 fee was worth the peace of mind. But he didn't, he chose to lie. I emailed RJ and asked him for a refund of my $99.99. First, now I question if he even did a diagnostic evaluation? Second, it is outrageous that he would create a expensive repair that was 100% unnecessary figuring that a senior citizen/veteran would accept his conclusion after already spending $99.99. RJ has not responded after telling him I would write a negative YELP review if he did not refund my money. I would recommend tire and auto service shoppers to avoid this place of business. read more

2 stars because the staff was very friendly and offered some accommodations, but very disappointed in the time it took to get my car serviced today. I made an appointment last week to get my oil changed and they offered a great special for $49.99 full synthetic. I had an appointment scheduled for 11am this morning and my husband was there to drop my car off at 10:45. They told him they were running behind schedule and that it would take a few hours, so offered to get him an Uber back home, but he hung out instead until our son woke up from his nap and we could pick him up. After picking him up an hour and 45 minutes later, going out to a long lunch and to a few stores we called at 2:30 (3.5 hours after our appointment) and they still had not even started on our vehicle!! After another hours going by, we finally got a text that our vehicle was done (4.5 HOURS AFTER OUR APPOINTMENT!) Unfortunately all of this disturbed our 9 month old's sleep schedule and resulted in two hours of overtired cries and refusal to go down to nap. Very disappointed with the service time and lack of transparency. Time is money and I would have gladly paid double for a 10 min oil change at Synfast. Not sure if the point of their promotion was to get the opportunity to gain new customers, but if it was they have surely failed. I will definitely not be back. read more