I had a really stressful situation with my car that had been intermittently not starting over the course of about three weeks, and it was getting worse. As a single parent with no backup vehicle, it was overwhelming. When I first came into Old Town Tire, the owner, Keith, noticed I was upset and stepped in with a calm and reassuring approach. He took the time to look under the hood, explain what might be going on, and stayed with me until the car actually replicated the issue I had been experiencing. That gave me a lot of confidence that they truly understood the problem. They initially replaced the starter, but when the issue happened again, they didn't ignore it or push it aside. Instead, Dave, the manager, had me bring the car back in and continued to diagnose it properly. It turned out the replacement starter itself was faulty, so they ordered a brand new one, and that resolved the issue. What really stood out to me was their integrity. They didn't charge me right away and had me drive the car for a bit to make sure the problem was truly fixed before finalizing payment. That gave me real peace of mind. Kieth and Dave treated me like family and even made sure I had my car back in time to pick up my daughter from school the first day. Throughout the process, they answered all of my questions (and I had a lot), never made me feel dismissed, and clearly cared about getting it right. I also noticed how they greeted other customers by name, which showed me they have a loyal customer base and treat people well. After not getting help from Honda, this shop really came through for me. I'm very grateful for their honesty, patience, and the way they handled everything. I will absolutely be returning and giving them my business. Kindness, compassion, and honesty in customer service are what keep people coming back. read more

I came to them with a possible issue with my power steering. They told me I was misinformed. They didn't change me. I've had other maintenance do there. They are fair, quality and most of all genuine people. I can't recommend them high enough. read more

They were all really nice and transparent with me. They took the time to sit down and explain what was really wrong with my car and the options I could take moving forward. Didn't try to upsell me on anything, and made sure I understood exactly what was going on. I really wish I can remember the name of the guy who helped me but all of them were very helpful and kind. I would go back again purely because they were honest and transparent with the problems and prices. read more

Was quoted $40-$65 for an oil change over the phone Friday AM. When I picked our car up, they said it was actually about $90 and blamed a new guy for quoting wrong prices. They also gave us 30 minutes to pickup the car before they closed Saturday for the rest of the weekend, so we didn't get the car back til Monday. They were friendly and nice, including when it came to charging more than they quoted. Bummer, was hoping to find our go to shop since we just moved to the area. Unfortunately, I can't recommend based on unreliable pricing and communication for turnaround timing. read more

Great service! I would definitely come back. Very knowledgeable and professional. Synthetic oil change was $75. I got my car serviced here and my experience was good. They communicate everything thoroughly and answered all my questions. read more

I had a wonderful experience at Old Town Tire last weekend after hitting a deep pothole and getting a flat. Keith and his team were friendly, courteous, and quick to patch my tire and send me on my way. What could have been a nightmare turned into short delay in my day. read more

Honest! It's hard to find an honest mechanic in my opinion! I have a BMW and I'm always scared on what my bill is going to be. Not here! I'm always met with a huge smile and an honest explanation on what my cars needs and how important something is. I never feel like they're trying to pull one over on me. Staff is great! Owner is awesome! read more

I called old town tire to ask them if they had time to remove a flat tire and mount and balance a tire. The guy on the phone asked me what kind of tire I needed. I explained to him that I didn't need a tire as I had a pull off ( used tire) I had bought from a friend of mine who has a tire shop. He told me he couldn't mount a used tire ( yeah right) the tire although technically used was practically new but he never even gave me the chance to explain to him. My friend happened to have a set of 4 of the same tires which is hard to find buying used tires and sold them all to me for $80, hard pass that up. Funny because I called 3 other tire shops who had no issues mounting a used tire on my car. Really bad customer service and obviously wanted to up sell you . I will never give them my business. Nothing wrong with the tire I wanted mounted and had it done right around the corner from them. read more

Old Town Tire & Service - The tire I wanted to have mounted - Tires Near Me - Temecula, California

if your vehicle is out of warranty or there are service items that you want to be checked and/or fixed the Old Town Tire & Service in Temecula is the Place to go. Expert mechanics and friendly service. By the way the rates are great as well. A long time customer. Ron Patterson read more

Their used vehicle pre-purchase inspection is a great value and saved us from buying a car that needed major repairs. They were really thorough and detailed. They provide an electronic report that includes photos on each component of concern. I'm so glad they were able to fit us in. Thank you for your help and expertise on a weekend. Definitely recommend to those who don't have mechanical experience and need an honest professional opinion. read more

Hands-down, the best service I've had in a long time. So glad I decided to try this place on my lunch break. I was in and out within 30 minutes and had the most warming experience! I will certainly be returning read more

I've been coming here for years! Vey reasonable and they are sooooo honest. They do a thorough check of your vehicle and let you know what to watch for, but don't spring a big random repair on you like a lot of places. I took my car in today for an oil change and a tire rotation. They found that my license plate light was out. Do you think they charged me an arm and a leg for it? No way. It's was a few bucks just for the part, no labor fee. They are awesome! That's why they have lifetime customers. Thank you Jake for amazing service! read more

I've been going to Old Town Tire & Service for many years and have also known Keith from church for many years as well. I wouldn't think of going anywhere else for my car's service. He's maintained the cars that I have owned, including my daughter's and sons-in-law's cars. When he suspects that I may have an issue to consider, I go with what he recommends every time. He also employs the best technicians. The best part is I can drop off my car and walk Old Town Temecula and visit the Swap Meet and Cigar store there :). read more

My car was towed here after hours. Andrew called me first thing in the morning and got straight to work. He kept in the loop every step of the way. Above and beyond service. Thank you for making an unpleasant situation a little more pleasant! read more

poor customer service; advertise they offer complete auto service but they said they didn't have the knowledge to work on my car after taking car in telling me no problem. I guess they need to hire better knowledgable mechanics read more

I wrote a review 6 years ago and I am still a loyal customer, some 10-15 years later. I still refer everyone I know, still think Keith is the most trustworthy mechanic in town. My 11 year old BMW runs like a champ, wife's Caddy is now 7 yeas old. I've saved a fortune having paid off cars that are usually maintenance nightmares but not so following Keith's advice and having him take care of all their needs. If he retires one day, I'll start leasing cars and staying in warranty or just taking ubers. I'm hoping to retire before he does,,,,. not sure I want to read more

Folks, how many businesses can you you count on your hand that is constantly over exceeds your expectations? Old Town Tire has been stall worth in town for 20+ years.. Keith and his OUTSTANDING team of top technicians will have you leaving CONFIDENT the job was done right! OTT, we are lucky to have a team like yours in this town.. Thank you for dedication and commitment to this community.. Dave V read more

Admit it. "Honest, fair, reputable, reliable" aren't really the first words that come to mind when you think of a mechanic, right? Think again!! I discovered Old Town Tire & Service while looking for someone to replace the engine in my son's car. Keith was the first person I met. Amazing!! Moments after shaking hands I felt I'd known these people forever. I haven't experienced this level of customer service, not to mention human kindness, in a long time! I explained the dilemma with my 16 year old son's Mustang GT recently seizing up. Keith cracked this smile as to say (professionally mind you) "he's 16 and it's a Mustang GT, of course he seized the engine." "I don't take lightly the value of your money. I won't spend it frivolously." Keith replied in a text communication about the investment to replace my son's engine. I was hooked! A long story short, I ended up bringing my wife's Toyota Sequoia in to have an oil change and their signature 40-point inspection. Andrew, one of the service writers, informed me the rear brakes severely needed changed and the bushings in the rack-and-pinion needed replaced. After giving the green light for the repairs I stopped by to pick up the car. What I discovered next was amazing!! Keith informed me that after further inspection the bushings actually were not the problem. A bolt that held the rack together was actually the problem which SAVED ME OVER $300!!!! What? An Honest, fair, reputable, reliable mechanic? In this day and age? You've got to be kidding me!!! Overall THE BEST EXPERIENCE, EVER!!!! I've been going to a mechanic, who has been a close personal friend, for over 12 years, and today I switch to Old Town Tire & Service!! I don't know who you use as your mechanic, but I IMPLORE you to consider Old Town Tire & Service for your new lifetime auto service provider!! Btw - Monica is the bomb!! And Andrew, the service writer that served me - second to none!! Thank you Old Town Tire & Service for making me feel valued, and protected, as a customer!!! I look forward to doing lots of business together going forward!!!! read more

A great honest shop these days are hard to find, I have used them for 2 years now... i get tires, oil changes and some minor repair work done. they work on high end cars as well, I take my Jag and Dodge Viper in for service. I never have had to take any of my vehicles back for the same problem. I like how they are pro active on issues they see, they notify me and it is my choice if i want to fix it or if i want to wait. You guys are my number one choice. read more

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Discovered I needed a tire repair late in the afternoon and was stressed about being able to get it repaired so I had a car for the next day. Our usual place couldn't do it that day so we brought it here and these guys had it in and done in about 15 mins. Roy and Keith kept us talking and laughing the whole time we were there. Super nice and friendly. Huge Thank You to them. We will definitely come back! read more

I'm not from the Temecula area but I do drive down that direction. I reached out to a couple friends asking for a mechanic they'd recommend. All three recommended Old Town Tire & Service and told me to talk to Keith as he's trust worthy and will fully take care of me. I called over the phone and spoke to Keith. I told him I need my 100K mile maintenance for my vehicle. Long story short at the end of the day he proved my friends right. He told me items I do not need worked on yet and my price was a lot less than I originally expected. I will be going back at my 120K maintenance to get some other things done. I HIGHLY recommend this mechanic. Honest, good quality and reliable. What more can you ask for? read more

Keith was very nice and helpful! Came here to get my tire patched, they were very quick and inexpensive. I will definitely be coming back here read more

I gotta write a review, these guys are honest and very trustworthy. I've been a customer since 2017 and the trust I have with their expertise and knowledge is unlike any other car mechanic. From fixing a flat tire to coolant flushes, I can stress less when I take my car into the shop. 10/10 would recommend to anyone that is looking for mechanics that you can take your cars to when they have trouble. Thank you guys for everything!! read more

First time here. It was a great experience. They did a great job and highly recommend them for any service. I'll definitely be back. And the irises are incredible. read more

Every once in a while a friend asks for a recommendation for an auto repair shop. I ALWAYS recommend Old Town Tire and Service. They are a family business and treat their customers like family. Repairs are done in a timely manner, and they never overcharge for service. No upsale games either. The repair you get is the one you need. They might point out some other service that you could get done, but they always let you know if it's something that's urgent or something that can wait. I've never once questioned their ethics or truthfulness, and that's so rare in the auto repair industry, that they deserve a ton of praise. Take your car here if you need a repair and you will not regret it. read more

I brought my 2006 Toyota Highlander in this morning to Old Town Tire after getting rave recommendations from two of my friends. Last night the check engine light and the TRAC Off light and the stabilization light came on! Freaked me out because it was still running well for being 15 years old with 155,000 miles. The owner, Keith, helped me at the desk and told me exactly what they would be doing to diagnose the issue. Long story short, they found the issue and were able to correct, also do an oil change and get me on my way! In addition, Keith gave me a short list of other things that we need to do for preventative maintenance over the next few visits. Love this place! Knowledgeable, customer service centered and honest. I'm looking at getting another 100,000 miles on my Highlander before I retire her! Thanks Old Town Tire for taking such good care of me today! Rosie read more

Just got back from having Old Town Tire change my oil and check the fluid levels. I've been going there for years and never realized I get a free tire rotation with my oil change. Wow! What a bargain. As usual the people were helpful and courteous. I highly recommend them. read more

Have been a customer here for over 15 years. They are always accommodating, trustworthy, and reasonably priced. I am always able to get in when I need to. I called today to see if I could have my tire repaired after running over a screw. They told me to come right in. Tire was fixed in less than 10 mins at no charge. Thank you for always taking care of me!!! read more

The wait was short. Staff is super friendly. Definitely coming back here for future services.

Monica rocks! Everyone here is so nice and do great work! Every time I take one of my cars in I get great service by friendly employees. They're good with cars too read more

I tried to get a ballpark quote for a repair on the phone but they refused to quote without an appointment. I didn't want an appointment without knowing a price range. read more

We pulled in when our car was acting funny on our way through Temecula. We talked to Keith and he got us checked out quickly and back in our way. read more

Extremely good customer service. From the owner and all of their staff. Very friendly and knowledgeable. Great job and thank you.

Had my rear brakes and rotors replaced very quickly, the next day I had an issue I believed to have been caused by the repairs. Luckily I was wrong and it was just a flat, I had run over something. However, one of the owners Keith came out and inspected the car himself immediately. I have never had an issue with their service but was glad to see if there ever was an issue they take responsibility and care for their customers. read more

I have been using Old Town Tire for almost 15 years and I trust them 100% with my cars. What else can you say? It's nice having a friend in the business, that is how Keith and his team treat us. read more

My service engine light was on so i called to get an appointment. Roy one of there service managers answered the phone. I specifically asked if they had a bmw scanner tool for diagnosis and he replied, "yes", so i can on in for an appointment. Upon arrival and checking in there was another man behind the counter yelling at the service managers that they were overbooking appointments for that day, turned out it was the owner. I was called later that afternoon and was told all or one of my catalyst convertors were clogged and needed replacement and that the car was unsafe to drive. I towed the car the next morning to a muffler establishment who sells catalyst convertors. This establishment had a bmw scanner and i was told no catalyst convertors were needed at all, turned out to be a totally different problem. I drove my car home, 30 miles no issues. I called old town tires to let them know there diagnosis was incorrect and spoke with the other service manager Jake, found out they have no bmw scanner tool at all. Roy, don't mislead potential customers by telling them false information. I would never have brought the car in if you didn't have the correct scanner tool for a correct diagnosis. I spent 159.00 dollars for absolutely nothing at old town tire and another 68.00 for towing. Such a horrible experience. Please go somewhere else, they don't know what there doing, all they want is your money. read more

Our family has had the pleasure of working with Old Town Tire and Service for several years now and we are never disappointed. They will always check what our concerns may be and let us know if it is a "repair immediately", "nothing to be concerned about" or, "hey, this can wait, but this other item might be a bigger concern". There is never any pressure to add on additional, but not necessarily needed services and all of the employees are very friendly. read more

Absolutely amazing customer service, definitely going back for any car needs, 100% recommend the lady working the front was very knowledgeable and kept me in the loop every step of the way. read more

Ok so finding an honest mechanic isn't easy right? I mean I actually didn't think the existed in the day and age! Enter Keith! Taking to him there is no BS sales talk- you don't feel like the bill is racking up as he discusses the issue with you. He is up front and honest and if he can't fix the issue he will let you know this as well. Which happened to be the case on my first visit. I so appreciated the honesty and the level of service that I committed to taking my car her for all repairs and maintenance. Today his shop completed several maintenance things on my car abs when I was told the total I honestly thought they forgot something! I honestly feel like this shop takes you back to the good ole days when service came first and the company that you give your business to actual is grateful for it. Thank you Keith for always fixing that pesty check engine light and kudos to your staff for a job very well done!! You have my business for life! I 1000% recommend this shop - you won't regret it! read more

Excellent service and fair pricing. Mechanics you can actually trust. My daughter and I both take our Camry's there.