Once again, Ramen Haven served up delicious Ramen & fabulous customer service thanks to Katie and the amazing chef and kitchen staff. It's our favorite Ramen place. read more

Ramen Haven - Another wonderful meal at Ramen Haven. Katie was wonderful, her customer service is part of why we come. - Ramen Near Me - Berlin, Massachusetts

The Food: The kitchen team at Ramen Haven is clearly the backbone of the operation. The Black Garlic Tonkotsu is rich and flavorful, and the Chashu is consistently tender. If you're just there for the bowl of ramen, the back-of-house delivers. The Service Reality: While some reviews praise "Katie," the reality of the service was frequently unprofessional. There was a constant, awkward energy because she would repeatedly interrupt other staff members while they were trying to work or speak with customers. It made the whole experience feel chaotic and disrespectful to the rest of the team who were actually trying to get things done. Hearing a server overshare inappropriate personal details in a small, open-kitchen environment is also a major turn-off when you're trying to eat. The Verdict: The ramen is some of the best in the area, but the front-of-house behavior often overshadowed the meal. Now that there have been some staff changes, hopefully the atmosphere will finally be as professional as the food is good. I been wanting to write this review for a long time but I haven't gotten a chance to read more

I was pleasantly surprised by this new small restaurant in highland commons as I have been disappointed sometimes by ramen in the suburbs of MA. Service is friendly, the menu has a lot of appealing options, and the food and the dessert were actually good! The karaage was maybe a bit darker appearing and a tiny bit harder in texture than usual (not burnt though), but still tasty. I really enjoyed my shio ramen--I like a nice light and refreshing broth. My husband had the spicy miso which was a little heartier. Toppings were good in general but the egg was just a regular soft boiled egg (which I still love), not marinated or anything. One serving was slightly too much food for me, but that's the norm for ramen. I know a lot of people like customizing their ramen and sometimes I do too, so maybe one of those slips you can write on would be a nice touch later. The matcha tiramisu was delicious and not too sweet--I would come back here to get this again and try their other desserts and drinks too. The host (owner?) mentioned that they are going to have new items on the menu soon including unagi bowls and chicken teriyaki, and maybe a selection of teas as well, so there's plenty to look forward to! read more

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Found this place thru Yelp reviews. This at the highland common mall area diagonal across Cabelas sporting. Friendly staff, good service, fast and food was delicious. Nice, clean contemporary/modern and bright seating area. We had the signature tonkotsu ramen soup, chicken katsu appetizer, Thai amber drink(hot) read more

Ramen Haven - Chicken Katsu - Ramen Near Me - Berlin, Massachusetts

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I've been here 3 times. The first time I was turned away due to the random hour and a half closing break in the middle of the day (they are not open 2:30-4pm). The second time there was a nice lady at the front but she seemed panicked by every word that came out of my mouth, barking at me to slow down my order because of some painstaking way she had to enter it in the system, and hoped I'd "get well soon" just because I was wearing a face mask, though I wasn't coughing or anything at all that would indicate I needed such a wish. In general, less of this complaining and commenting on my appearance would be appreciated. The third time, despite my prior in-person experience, I wanted to share the ramen with my family, so I went by again. This time a gentleman was there. I asked for 5 orders of tonkotsu- to which he squawked "FIVE!?!????" loud enough for the entire block to hear. I'm sure my expression in return was one of bewilderment, and he apologized, but so far I'm batting 1000 with awkward experiences with the staff. In short, I liked the ramen but I think I will order online for delivery next time read more

While this isn't the best bowl of ramen I've had, this spot is still a great stop for a warming soup and comfort meal! There no other ramen spots in the area, and this place definitely serves up some tasty bowls. I have to admit, for the price, the quality is not quite where I'd want it to be (noodles are a little mushy, and soup doesn't have that craveable decadence and creaminess of a pork broth)--I've been to many other restaurants that have more of a traditional feel. That being said, we were served very quickly and the bowls are certainly made fresh. The pork has a sweet and salty marinade and a super tender finish. Plus, the portions are plentiful and they offer a nice variety of drinks and appetizers to accompany the meal. The service is relatively friendly, and overall, dining here is has a nice homey feel. I definitely plan to come back and try some of their other flavor combos! The restaurant is in a prime location for a hearty lunch or casual dinner after shopping, running errands, or going to the gym. Having just opened recently, I commend this spot for the tasty bowls it's dishing out, still much better than anything you could make at home. read more

Ramen Haven - Tonkotsu ramen - Ramen Near Me - Berlin, Massachusetts

Happy opening day! I've been waiting quite a while for this place to open. Being a huge ramen head and living right down the street from Highland Commons, I was counting down the days for a local ramen shop to open up right near me. It's safe to say my first visit did not disappoint!! It's a small shop with only about 10-15 seats maybe? When I showed up later in the evening, there wasn't a place for me so I just decided to order to go. I ordered the Spicy Tonkotsu Ramen, the Chicken Gyozo & the Karaage (Japanese fried chicken bites). Everything was excellent and didn't take too long from ordering to receiving (they apologized for the wait but i honestly didn't think it was too bad). Very friendly and quick staff here, taking time to mingle with customers but also having that casual sense of urgency when it's busy. It's a great service combination to have. The spicy ramen had a bit more of a kick than some other "spicy" ramen bowls I've had - which I'm a huge fan of. The chashu pork is perfectly cooked, and they have beautiful slurpable noodles that make it even more satisfying to eat. Also - the pricing for everything is very reasonable in comparison to other ramen places in the general area. Definitely not bad! I'm hoping for a sit down experience on my next visit. But with this first "to go" order, two thumbs up! I'll be back again very soon (with more pictures). read more

Ramen Haven - Ramen Near Me - Berlin, Massachusetts

This place is small but spacious and cozy for a small group of people to get ramen. We tried japanese fried chicken karage, miso ramen, spicy miso and spicy tonkatsu and everything was great. The ramen was full of flavor w generous portions of noodle and toppings and the spicy level was on point. The food was served super quick and we were able to eat and leave within an hour w kids! Def a place worth checking out if your in the mood for warm japanese ramen. Cant wait to try their rice dishes next time read more

Ramen Haven - Spicy tonkasu ramen - Ramen Near Me - Berlin, Massachusetts

The food is fresh and authentic. What a find as we were driving up I495. We'll be planning our travel between ME and NY to stop for lunch in the future! read more

Excellent Ramen in a good location. I liked the Shio Ramen and will try others next time I go back.

Decent ramen. Went for lunch and got the $7.99 special and a hot Thai team ($5). Ramen was good - maybe a bit oversalted but ok. I would not get one of the full-size $18 ramen for lunch - way too big fr 1 person. The place is very small and it had 8-10 tables. Service is slower than average - 15 minutes+ read more

Had the takoyaki, black garlic tonkatsu ramen, and tantan ramen. All great! Staff was very friendly. Impressed with how quickly everything came out while still being delicious! Takoyaki had a nice crisp exterior, and the ramen noodles were a nice consistency. read more

Best ramen i've had in a while. Highly recommend if you're in the area. Spicy miso was to die for

I really wanted and was hoping for an amazing new gem, and part of me hesitated to write a review that is not amazing especially for a new shop. However, I want this place to succeed and be the gem it can, so I am going to give my own observations and hope they address them so I can update my rating. Dining time, Saturday night. not having gyoza from the get go is not something that can slide by on a menu that is not huge, plus gyoza is a highly ordered item. karage was too fried, need to work on how that is prepared, the chicken itself may have been pretty good, but overshadowed because it was over fried. add moyashi (bean sprouts) to ramen, broth still needs some tweakiing, chashu was too small. the actual menu though i liked, there are a number of other things i would like to try. The staff. i do appreciate when one of the staff members made the macha tea in fromt of us, nice touch. i could also tell he was really trying to accommodate customers. another staff member kiind of made me uncomfortable, talked too much and rushed us out the door. i apologize if this is coming of rude, but i honestly would like to see this establishment to flourish and at its current stage it might find it difficult read more

Tonight, the service was horrible. We ordered a curry rice dish and a ramen dish. Ramen came out but never got the rice dish. No waitstaff ever checked on us. Nobody ever noticed that one of us had no food. Staff was rarely at the counter so it was hard to ask. Finally was able to tell someone that we hadn't gotten half of our order. They took a while and came back with a completely different dish. Told them it was wrong and they took the wrong dish away. Waited for an incredibly long time and finally gave up. Asked for the check. As we were paying, they brought out the food. Asked if I wanted to pay for it and get it to go. No apologies, no offer of compensation. The food is decent but the service is awful. First time we ate there the service was barely adequate. read more

There's something almost poetic about a truly great bowl of ramen -- and this place captures that magic effortlessly. The moment the bowl arrives, the aroma of slow-simmered broth rises like a warm embrace, rich with layers of umami and depth. Each noodle strand is perfectly cooked, firm yet tender, absorbing just enough of that golden broth to carry its flavor in every bite. The chashu melts away at the slightest touch, while the soft-boiled egg, with its creamy yolk, adds a gentle sweetness that completes the harmony. read more

Ramen Haven - Signature tonkotsu - Ramen Near Me - Berlin, Massachusetts

Had the curry rice bowl w/ chicken. Fatty breaded fried thigh meat chicken, not white meat. Not very good. Ramen was good- spicy broth is very spicy. Gyoza are good. read more

Very good food and service! Slightly larger than normal portion sizes, and their cheesecake was very good.

Wasn't able to eat here due to hours of closing, however after speaking to Katie I'll definitely come back recommending it for those who are curious and wondering. read more

I had a great experience. Food was delicious, staff was kind and you can tell they are really working hard to thrive as a new restaurant! Had a great time everyone should go here! read more