Horrible stay! Do not go here. There are no elevators to the second floor. When I walked in the toilet was constantly running. There is no way that the maid staff didn't know that already then chose to not do anything about it. I was a single woman staying in a strange place and all that was on staff were men. So of course I didn't call and have it fixed because could be dangerous and not smart. So I was thinking to myself I will just close this bathroom door and I won't hear it as bad. Well, the door and the door frame are so messed up. You can't even get the thing to close without slamming it. Then I was afraid to even do that because I thought I might be able to get back out of the bathroom. The mattress is horrible. Way too soft not sure I can say enough bad things about this place stay away. Just do yourself a favor and stay away. This place is not care about their customers in the very least. read more

I'm a little late to review this place but I'm still upset about the experience weeks later so I'm back. I read reviews and noticed a lot of people had a good experience here so I said let me give it a try. Me and my 2 friends were in Minnesota for the weekend so we decided maybe we should save a little bit of money and book this hotel. As soon as we got there we already did not like that atmosphere there was a little bit of the smell, but we said let's try anyway we get our key cards and just walk to the room. Just walking through the halls we were uncomfortable it gave the vibes that illegal things were even going on there possibly . When got in our room there was a thick smell, and we could not bear it. It was terrible and we aren't even the type of people to judge too harshly. We kept looking around the room to find our curtains were ripped up, there was bugs stuck to the door, and there were odd stains on the chairs as well as running down the fireplace all pictured in this review. The beds looked extremely outdated, and we had read that this was supposed to be the Ramada of the year point. This could not even pass as a lower end Ramada if we're being honest. Very disappointed, we went up to the person who checked us in and we asked for a refund that same night because we were getting ready to book another hotel within an hour of us being there. When we asked could we get a refund he told us that we booked it through a third-party app and that the money is going to them we asked is there anything you can do and with an attitude he goes "I could check you guys out" which was very upsetting because it was clear we made it clear we wanted a refund or some sort of compensation for the 3 days worth of money we would be losing. We decided to still book another room at a different hotel and we went and stayed at a friends until our check-in for the other hotel was ready cause we couldn't even imagine spending a night there. We came back the next day and checked out at about 1 o'clock since they told us that they cannot refund us. Eventually we called Priceline customer service who told us apparently the manager at the front desk was bluffing and our money was not with Priceline the money that we paid was with Ramada itself. Priceline was kind enough to refund one days worth but I feel like that's not enough for what we experienced but at this point all I can do is warn others not to waste their hard earned money here. read more

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ANT Parade! I'd give zero stars if I could. This hotel needs some serious work. It's just dirty and nasty. I had to switch rooms because there where Ants in my first room. Only to be moved one room over and wake up the next day to ants in my bed and all over my floor. The bathrooms are small no counter space. The tubs are dirty and stained. The customer service is poor. The staff acts like you are a problem when you ask for things. The morning breakfast is poor. Just not worth the few dollars you might save staying here. There already lots of hotels in the area. I suggest you pick another one. This Ramada by Wyndham property is a disgrace the Wyndham name. read more

Ramada - Those black dots are ANTs that where all over the floor in my room. - Hotels Near Me - Golden Valley, Minnesota

We came here to spend the night at any hotel we could as apparently most hotels are booked on a Saturday or cost your first born child. We got lucky and booked this hotel. When we drove up we kinda thought, ehhh doesn't look like anything special. When we walked in however, it was a different story. So first off, we met Reid. Reid was the front desk employee of the night. Reid was super cool. I saw behind Reid some crystal trophies. Reid explained this Ramada was Ramada of the year. I thought that was awesome. We were upgraded to a king size bed. Thanks Reid for that. The room was super nice. I definitely was not expecting any of this. The bathroom was also very nice and clean. I hope sleeping tonight will be as pleasurable as my experience is so far. I'd come back here again! read more

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We stayed at this hotel 4 days the staff was so friendly every single person working the front desk would greet us as we walked in and as we walked out. Merky was the manager on duty most days and he was exceptionally friendly and helpful. The room was also very spacious clean and the beds were comfortable. read more

No stars. I travel for a living and have never been treated so poorly by staff and management. I have never written a bad review . I guess I'm easy going in general, but this place takes the cake! Put one load of laundry in for $2, set timer on my phone for 22min. Came back 22 minutes later to find an old man with a screw driver trying to open the lid by force! I asked what the problem was? He didn't answer. I asked again a little louder, he turned and said "broken" in broken English. It was just finishing the Final Spin cycle & he unplugged it. Then continued for 10 minutes trying to forcefully open. I've been a general contractor for 30 years, I also owned and ran a successful inspection company. I've serviced , inspected & installed countless appliances. Even a novice would know if you unplug a washer before cycle is complete, it's not going to auto unlock. How he came to the assumption that it was "broken" in the span of 22 minutes, I'm sure I don't know! Maybe somebody or himself thought it sounded loud? Anyhow, I only put a regular week of work clothing in machine(t-shirts, shorts, socks, underwear), no sweatshirts, towels or blankets) ITS SUMMER!, Didn't even come close to filling it up to top when loading. I tried to tell him to plug back in & let final spin cycle finish as it was at the end of the 22 minutes when he unplugged, but he didn't understand me. So I went to the manager (not sure of name but he was working on Saturday 9/7) and asked him what was going on and tried to explain situation & ask how machine was "Broken" if it hadn't completed its cycle , & how this incompetent hack of a maintenance man came to this conclusion? He had no idea what was going on & couldn't communicate w/ worker more than rudimentary sign language. He came back to me and said, he's working on getting it open. (No kidding, really?) I waited patiently in lobby for worker to truly "break" washer open while manager paced around lobby on a personal call on his cell phone. Finally wandered back and saw that washer lid was open, I started putting my clothes in dryer, and the old guy starts yelling at me in broken English, that "It's you fault, to heavy, to heavy, you break!" I was stunned! He was in my face like he wanted to swing on me. It was crazy, I looked at him & argued that it wasn't more than 3lbs (WET!) (not even cotton shirts) they're light weight wick away material & light weight shorts! The manager came back and said he could hear us & that the worker was used to working with these machines & that if he said they were broken he would know. Well you can't argue w/ Stupid, ignorant or incompetent people as you know, so I shook my head , grabbed my clothes, and air dryer then in my room( BECAUSE THEY WERE ALL LIGHT WEIGHT SUMMER CLOTHES) !!! Never been treated so unprofessionally by anyone(and I'm a contractor) so that's saying a lot! Terrible staff, bordering on criminal! DONT STAY HERE! read more

SURPRISED I was really surprised at how beautiful this Ramada was. It might be the nicest Ramada I've ever been too. Check in was easy and the front desk guy was nice. They offered some delicious fresh pineapple water in the lobby too. That was a nice tropical touch even though it was snowy and minus 5 outside. The room was big and clean. I loved that they had hard vinyl fake wood floors and no rugs. That always feels cleaner to me, especially at a hotel. I even found some swan towels kissing on the bed. What? This seems like a Disney touch and not a Minnesota Ramada. Thanks to the staff for crafting the bathroom towel artwork. The fitness room was really nice too. All of the equipment was in great working condition. That doesn't happen often at a Ramada. The management really takes pride in keeping the hotel well maintained. Breakfast was probably the worse part about this hotel. Honestly the breakfast looks amazing. You can check my photos but the ham and sausage were horrible quality. I couldn't even eat it. I had to throw it away and I never throw away food. I stay in a lot of hotels and this was a total miss. The sad part is they served the same meat on day two. No! Are you trying to torture me! Also the scrambled eggs were listed as made with milk. I'm sure this is a lie because they eggs were not light and fluffy. Again the quality was bad and I had to toss the eggs too. On a side note the hash browns were good and crispy. Honestly that never happens at a hotel breakfast buffet. This item is always soggy. I'd recommend sticking to the waffle machine because that is what I did and I never eat waffles at the hotel buffet. I also had an issue on day 2 with the wifi in the hotel. It was not a pleasant experience to fix. The front desk guy was useless. He blamed my iPhone which made no sense because my iPhone worked perfectly on day one. He told me I needed to call tech support. This person again blamed my iPhone and was kind of a jerk. I worked in the tech world for 18 years and I know when someone is treating me like an idiot. He wanted me to download a search engine. I finally told him how to fix it. He did it reluctantly but guess what? My wifi started working again. Wow! The hassle was so not worth it. There's also plenty of free parking which is a huge bonus. I usually get back late from work on the road and there's never a close spot. In fact, I found a spot next to the door at 11pm which was awesome. If I find myself back in Minnesota for work I will definitely stay here. The rooms were clean and the gym equipment worked. The breakfast ain't great but hopefully they fix that. read more

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Came to this place a week ago while out of town for work. This place is definitely beautiful but it can be confusing for first time customers. After parking in the parking lot, you got a bit of a walk to the front lobby. The hotel is pretty spacious too, front lobby has a really friendly front desk. They serve breakfast too in the morning. It's got a bit of a hidden patio area as well by the breakfast area which is considered the designated smoking section. The rooms were well taken care of, top notch housekeeping definitely. I love how Eco friendly the hotel is if you leave a light on and it'll time out after an hour. Smart move. The beds were comfortable of course. Truly a 3.5 star experience, wouldn't mind coming back. read more

Mercy at the front desk had a strange white powder on his upper lip, and seemed extra agitated.. Hotel made a mistake and took forever too refund read more

If leaving no stars were an option, that'd be my choice. We reserved a room for two nights through Priceline. 10/9/2020-10/11/2020. Non refundable and not changeable. FOR OUR WEDDING. Prior to arriving I called twice to ask about amenities; once the night before and also the morning of. Both men had distinct voices and accents; let's do an SVU voice lineup. I digress.. One very important question was whether my service dog would be allowed. I was told there was a zero tolerance animal policy REGARDLESS of its status as a certified service animal. I also asked about other amenities and lastly regarding a room incidental charge and was told there was no charge. Ok. Good enough. Upon check in we were asked for a credit card for a $50 hold for ten days. "It MUST be credit not debit, in the room holders name and will be held for ten days regardless of the rooms cleanliness upon checkout." At that point I was annoyed as the room had been paid for as a gift and we'd only brought debit cards. I then asked about my phone call earlier and was told I must have called the wrong hotel; no one took that call here. (They had pulled my reservation up during the call so it was the right hotel.) So I was called a liar, word for word. I then told them in a firm tone that I was in a "sh***y hotel" and was "very upset that I'd been called a liar." At that point, while the man is holding my husband's ID amd debit card he told us our reservation is canceled. "We do not want your business." (While still holding both cards.) I started to leave and turned around to inform the man behind the desk that I would be leaving this review, in detail on Yelp. At that point he threatened to call the police FOR BLACKMAIL. My then fiance asked for his cards back and told him it is our right to leave an honest review and we were told out was blackmail to post publicly about our experience. He then called the police (*while STILL holding the ID and debit card) and reported that we were refusing to leave. We had not been asked to leave... I raised my voice so dispatch coils hear that he was not giving us our cards and we'd not been asked to leave even though we were trying to leave. I immediately called Priceline where they apologized profusely for the treatment and refunded the stay within 24 hours. Needless to say my wedding stay experience was ruined. I hope no one encounters these terrible people again. read more

Ramada - Just more lies and omissions. - Hotels Near Me - Golden Valley, Minnesota

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The front desk person last night was a total gem. He was as pleasant as they come and very efficient. When we got to our rooms they were nice and warm and smelled good. The beds were excellent, as were the pillows. We all slept like babies. I thought I had left my phone in the lobby and that front desk man was so nice to help me look around the lobby. As it turned out, I left it in my car. But what a nice guy. He dropped what he was doing to help me look! The woman that was in charge of the breakfast area this morning was also super nice and accommodating to everyone. And the breakfast -- y'all, if you left hungry it was your own fault! They had some of the best ham I have ever tasted! And the waffles were really yummy, too. Yep, I'd stay here again. For sure!! read more

The customer service at this hotel is outstanding. I spent the last month staying in many different hotels and the Ramada in Golden Valley is the best. All of the staff went the extra mile to make me feel well taken care of, like a hone away from home. The location is centrally located and convenient. I highly recommend staying here. read more

Was a good place. Great breakfast. Clean rooms I would recommend to stay and we would stay again read more

This is my second time staying here while visiting the city. The location to downtown is excellent (approx. $10-15 Uber to downtown). Great hotel, newly updated, fresh and quiet (ask for the 3rd floor in the back to guarantee super quiet). If you are just looking for a place to sleep you can't beat the great prices they offer here. I would definitely stay here again and highly recommend. The staff is excellent as well. Free basic continental breakfast in the lobby, no pool or hot tub. read more

This was a very pleasant surprise! While I will say the hotel is older and outdated somewhat (window a/c, sinks in room, small windows, certain rooms still smell like smoke) it is super clean, has great breakfast, and the staff is wonderful. I usually only stay at a certain chain because of my rewards points but found myself here due to a church gathering. I was very happy. They treated both our adults and our youth so well. The beds were comfy, rooms well appointed, and as I said their housekeeping does great work. You will be very pleasantly surprise by this hotel. I can't believe it is a Ramada! It's so much nicer than the usual Ramada! Overall, you'll be glad you stayed. A big thank you to the very kind and awesome staff. You are appreciated! read more

Big mistake, stay away. I placed a bid on Priceline and was given this place. I immediately felt not welcomed as I was told that this was a Priceline reservation, and that my booking was for single queen. There is no such thing as booking a single queen, even on Priceline this is not an option. When I asked for a king I was told that there would be a surcharge. In this price range I was at least hoping to get a king or 2 queens. Ok it's just a bed. But This room feels like a hotel room afterthought. This probably was a closet before. It is tiny, no fridge ( what 3 stars hotel does not have a fridge? ), no drawers to place clothe in and no space in the bathroom. I travel a lot and this was a first. In a big city where space is limited that would be fine, but here where space is not an issue, it's not ok. I will definitely not come back and stay away from ramada in the future read more

Stood waiting for someone to help me check in for 15mins, no pool or hot tub. Rooms are out dated. Way over priced and the bar is pathetic. Guy at the front desk had no clue what was going on. Wyndahm screwed up our points. Would not stay here again. Next time we'll stay down the road at the holiday inn. read more

Good Hotel, fresh and stuff. Rooms smell good. Good Location! Breakfast better then average! All that is true so long you can get it at or less then 100 dollars per.... read more

I had to stay here for a week event for 10 days. The people that work at Ramada are so cool and funny. They really make it feel like they're your friends. James is a outstanding guy! So cool to kick back and talk to and is always on top of everything. Stenee'c is a sweet heart. Super up beat asks how everything going every time I walk in at night from a long day. Plus this place gives you a free beer or wine glass at there mini bar from 530-630 super cool!! read more

Ramada Inn Golden Valley used to be Super 8 motel. I made reservations through Priceline. The motel rooms are quite nice but lack soundproof walls. You can hear neighbors talking on phone and having bedtime fun. The real problem was Priceline. They totally ripped me off and charged me $190/night for 4 nights. I tried to cancel the reservation as soon as I saw the charge but the computer voice at Priceline said I couldn't cancel and would be charged almost $800 for the 4 nights whether I used the room or not. I'll never book anything through Priceline again. The room I booked rents for as little as $79/night. Can't believe how bad Priceline hosed me! BEWARE. Don't book anything through Priceline!! read more

This is by far the best hotel I've stayed at. It was my first time in Minnesota, my husband and I came down from California and I must say the customer service was just splendid. They made us feel at home and all the staff had such amazing personalities. You guys have gained some very satisfied customers and will make sure to stay there again on our next visit again next year. I recommend for everyone to consider staying here. Keep up the great hospitality Ramada Team! And James keep up the great work! Five stars read more

Don't let the outside and surrounding area fool you. This was a really nice hotel. The room was clean and service from the front desk down to housekeeping were so nice. They're breakfast was similar to most places but during breakfast they have a free cappuccino, espresso and mochas made and brought to you. We would recommend this place. And the price was pretty good. They have this great bar next door, JJ club and they had good food at great prices. So everything you need is pretty close by read more

I was in town for a family party and stayed at the Ramada Minneapolis Golden Valley. The front desk staff and housekeeping were excellent. The room was clean and provided everything I needed. Breakfast featured many options and all were very good. Highly recommend. read more