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Minneapolis, MN

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Minneapolis Marriott West

3.8 (74 reviews)
Open • Open 24 hours

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spots on bedding
Cameron N.

Stayed here 2 nights for a work trip. Check-in was smooth, but the woman who checked me in was definitely micro-aggressive. I watched her be warm with other guests, but that changed up for me. I thought I read her wrong, so I watched her with the guest after me and she was super nice with them as well. My first room had what appeared to be blood splatter on the lampshade, so I asked to be moved. The second room had a bit of damage that I was going to see past, but then I turned on the AC and it was so loud I couldn't hear myself think. I went to the desk again and they sent an engineer to work on it. He did get it down, but it was still humming a bit so he recommended I just move again. Third room was okay. The beds are amazing, but the walls are paper thin. So thin to where I woke from hearing someone else's alarm though the wall!! Due to COVID they do not have housekeeping unless you request. When I requested fresh towels at the desk, they did bring them while I was out, but they left the dirty ones behind. Thought I planned to, I did not get around use the pool or the gym, but I did walk around and view both and they were decent. The pool is indoor and heated. They gym is 24 hours. I did not eat at the restaurant, but I did attempt to go to the Starbucks which oddly closes at 9:30am on weekdays. I've never known a Starbucks to close so early, so I had no idea when I went my first morning before my event. I'm not really sure WHAT was going on there...but first they were like WE'RE CLOSED. Ok make sense, but yet my coworker was getting coffee?? Then, they verbally offered to still make me a drink, while giving body language like they didn't want to. But then they still offered to make the drink, so I obliged and my coworker paid for it. Then the workers disappeared to the back, and it seemed like no one was making the drink, so we asked someone else about it. That lady came over and one of the people who acted funny tried to give it to me for free. But As mentioned my co-worker had already paid...so they took my name down for a free drink the next day. Too bad I left for the airport at 6:45 and they didn't open til 7. Just all around weird vibes. Anyhoo. I interacted with John the most, as he was the person who drove the shuttle most times. He was absolutely a gem, such a sweet man.

Andrew C.

By recommendation by our potential client, we booked at this fairly sizable and modern Minneapolis Marriott West Hotel. The hotel is located in St. Louis Park which is near US Bank Stadium. When we first arrived they welcomed us with a complimentary glass of red or white wine. The Hotel was combined in physical structure to their Court Yard hotel which was very convenient. The Marriott Hotel room was spacious with a luxurious modern bathroom along with a very comfortable bedroom bed. The fitness center was well equipped and the indoor pool was fairly large well maintained. In addition, there was an Irish Pub part of the complex that one can find sporting events on flat screens along with a comfortable bar area. This is one of the better Marriott Hotels that I have recently lodge in the past year.

Marriot west
Lex S.

Came here for a career fair. Friendly staff showed me to the conference room. They had setup a nice refreshment station with soda, coffee, and more. This is a very nice hotel. It just wasnt out of this world which is why I'm giving it the 4 stars

Larger King Suite
Jenny Y.

When you stay at a Marriott in the middle of a blizzard and have status, at least they will upgrade you! My suite was way more than I needed for a one night stay, but it was sweet! Everything looked spotless. The hotel is gorgeous with fireplaces in the lobby and restaurant - equally photo worthy and cozy. If I had more time, I would have loved reading there with a cup of tea. We had a small meal in the restaurant and enjoyed Kip's French Onion Soup. It was very convenient to check in and out on the app and get a mobile key. Perfect stay!

The desk
Dan B.

I'm surprised, quite honestly, that this establishment didn't receive higher rankings, on average. Admittedly, it's not as fancy as some of the huge Marriotts in our nation's most prominent entertainment cities, but I felt the value was superlative and the amenities were solid. We had some slight issues with the heater on night one - apparently the coils get funky every so often when it's NEGATIVE NINE DEGREES outside. Don't even get me started on why someone would choose to live in weather like that. A maintenance guy came up stairs around midnight and banged it fixed in 5 minutes. Well done. The front desk was helpful throughout our stay, the beds were comfortable, the TV worked, the soaps/shampoo were nice-smelling ... though I think I had a little bit of an allergic reaction to the lotion. I stopped using it after I noticed. Not the first travel goop that reacts with me. This is not the hotel's fault. The restaurant downstairs was convenient, the shower water pressure was above-average, and overall, I liked it. I often have issues sleeping the first night in a hotel bed, but I did just fine here despite being on west coast time. Oh, I believe we were in a suite, too, and still it was only a few bucks more than a Motel 6 on the California Coast. So, there's that.

Come Marriott,  you can do better at cleaning a room before a new guest checks in.

Come on Marriott, your staff needs to do better at cleaning the rooms before a new guest checks in. I love Cheese it's, but not ones left behind by the previous occupant.

Just outside the door to Kips...  Early November morning...  About 16°.
Tim V.

This Marriot is a pretty nice hotel. I would give them 5 stars except for the goo all over the front of the chest of drawers the TV sits on. The people were excellent the whole facility was beautiful and super clean (with the above exception). Kips Irish pub and restaurant is amazing! I would come back here again... But I will not be coming to Minnesota again in November ! OMFG ITS COLD!

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Hey Rowan, Thank you for taking the time to share your experience!

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Page 1 of 2

Ask the Community - Minneapolis Marriott West

Review Highlights - Minneapolis Marriott West

“Food from Kips (the bar inside of this hotel) is average, a little overpriced for dinner.”

Mentioned in 12 reviews

Read more highlights

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My girlfriend and I decided to spend the day thrifting, antiquing, and drinking wine, and what…read morebetter place than downtown Hopkins? The interior was super cute, and the space was much larger than we expected. I ordered the red wine flight while my friend chose the white flight. The reds were unique but delicious! It was fun taking a sip, guessing the tasting notes, then checking the informational card to see how close I was. We also split a charcuterie board, which had the perfect variety of meats, cheeses, fruit, and accompaniments to pair with the wines. The staff was incredibly friendly and genuinely eager to help us find wines we'd enjoy. There was also plenty of easy street parking just around the block. We'd definitely come back!

I enjoyed a weekend day outing here. Was in the mood for a winery but didn't feel like driving far,…read moreso we opted for a local wine room. Friendly service. Enjoyed the wine flight options and the tasting experience and info about wine. Feels clean, bright, and new, and the bathroom is nice. There's a room in back they activate for events. There was a small vendor sale in there. They also have cute merch, jewelry, and goods for sale. They're on the higher price end. They offer free coffee from the Nespresso machine which is a nice touch. They have their own wine shop next door that is kind of expensive. Buying a bottle in the winery and corking it to go is a more affordable option if you plan to drink it right away.

Courtyard Minneapolis West

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$$

This has become my go-to spot for my quarterly stays in the Twin Cities for work. I've now stayed…read moretwice and loved both experiences. The hotel is very clean and the staff is universally friendly. You get the benefits of both the courtyard and connected Marriott, including workout facilities and a pool. My rooms were spacious and comfortable. I am addicted to the breakfast burrito at the cafe. Great place - nothing negative to say about it!

Bedbugs. My biggest travel fear…read more And that fear was realized during my stay at this hotel. I was originally placed in a (very nice) 5th floor room, but due to the excessive noise going on above me (a common problem that I experience at every Courtyard by Marriott property I visit), I asked to have my room changed to a top floor room. Huge mistake. I woke up in the middle of the night to use the restroom. I returned to my bed, turned off the light, and not long afterwards I saw something run just inches past my face. I turned on the light, hopped out of the bed, and right away I knew what it was. I took some photos of it as I dialed the front desk so that someone from the hotel could come to my room and see it for themselves. I must have tried them for 15-20 minutes, but no one at the front desk answered. Finally, I killed the bug (preserving the sample for Pest Control) and went down to the front desk. Of all of the hotels I've ever stayed at in my life, I have never been greeted by an empty front desk. Ever. I waited around for a few minutes, then walked to the back offices to see if anyone was there, but it was a ghost town. Not a soul to be found. This hotel is connected by a breezeway to another Marriott property so I walked over to that property and found the guy who's supposed to be at the front desk of my hotel chit-chatting with the front desk staff of the adjoining Marriott property. I asked the three of them if there was a manager available. The guy, Kent, tells me that he's sort of like a manager. I tell him my issue and all of a sudden he's not feeling so managerial. Amanda, the night manager of the adjoining Marriott property, offered to help me. I proceeded to explain to her my issue as we walked to my room and she jumped right into action. She procured a robe, some garbage bags, some antibacterial wipes, and some coins for the washing machine and we spent the next few hours washing every article of my clothing, and using the antibacterial wipes to sanitize every single item that I brought with me on this trip. No task was too small or too neurotic, and she never once complained. I wondered aloud what I would do about clothes in the meantime. She informed me that she was authorized to drive the Hotel shuttle, and she took me to a nearby Target as soon as it opened. Not long after I returned, I asked to speak with the hotel's management about the issue. I met with Andrea and was hit with the "we can neither confirm nor deny" bullshit. Fine. They brought Pest Control in later that morning (including a canine trained to sniff out bedbugs) to inspect not only my room, but also all of my belongings. Pest Control confirmed that not only was the insect that I killed a bed bug, but they also found the presence of bed bugs among the clothes that Amanda and I had cleaned just a few hours earlier. At that point, I decided that I was not bringing any of those items home with me. Despite the hotel's offer to heat treat my belongings, even the most infinitesimal risk of bringing this pestilence back with me was unacceptable. Moreover, some of my items would be warped and otherwise ruined after being exposed to such high heat for a prolonged period. Fortunately, I always travel with a Sleep Sack (Google it. It's a worthwhile investment for any traveler) so I was not bitten or otherwise physically injured, and the hotel's insurance company ultimately reimbursed me for my losses. However, I hope other travelers never have to go through such a traumatic and otherwise frustrating experience.

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If you are going for a breathtaking WOW factor this is it! I do believe weddings are their main…read morebusiness and they have the decoration and space set up organized and down to a science. Your event will probably go off without a hitch. If you are a bride that likes glamour and things done in a big way---this will probably be a venue you will want to check out. I am more about quality and substance vs. quantity and showiness therefore I can only give it a three stars based on my likes and dislikes. I recently attended an event there and for the money that was spent a few things I would have been disappointed in was the sound quality indoors and outdoors. --How close the chairs were outside--they are small seated chairs and unless you have the ass of a child they did not need to be touching because most adults need the room on the side of the chair for some overflow. The food---I had steak and others had the chicken and fish and one vegetarian had pasta...the feedback on all of it was not that good! These plates are all right around 32-38 per plate so at that price you would expect delicious food. I think the quality of the food was there and it had more to do with the preparation vs. the product itself. The staff was a little snippy with the wedding party in the afternoon when one asked if there was anyway possible they could get coffee or water--apparently this is a money making business and that was not part of the deal so they were shut down with a curt response of No-but nice try!!!! The open bar selection was boring and standard--and the glassware was not upscale. I would have expected a martini glass to be available and perhaps a few more exotic liquors and mixers just for fun. These are all areas that you can address beforehand if you choose to use this as your venue --I feel like if you are aware of some of this it can easily be enhanced for a five star experience.

Minneapolis Marriott West - hotels - Updated November 2026

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