Owner refuses to provide a receipt for the cost of a repair. The lady's argument is : "Do you know…read morehow many receipt books we would go through!" After a strenuous dialogue the receipt was provided while telling me the price should have been more BUT without a priced work order that discussion was mute. Will never ever go there again! The man who was the original owner on West Side Ave in Jersey City is not being honored by his next generation.

A traditional watchmaker. Very well priced communicative and honest. Highly recommended!!read more

Love this place! The customer service is over-the-top amazing!! And Austin's old school…read morecraftsmanship and attention to detail is absolutely incredible. My rings have never looked so good! The second time that we visited my husband ended up buying himself a ring that caught his eye. And what stunner! He just loves it! Great quality, great value, and a great experience! This place is the best!

Austin and his staff Celia and Celia are amazing. My wife's and I first time in the store and they…read morecould not have made us feel more welcomed. We came in to potentially design some custom jewelry for my wife ( we are totally going through with it now) and while there Austin was kind enough to clean my wife's engagement and wedding band and boy oh boy did he ever clean them. Idk if they even looked this good ever. We are so glad to have found a local jeweler which we totally feel comfortable and confident with. We look forward to doing much more business here and I highly recommend if you are Looking for an excellent jeweler this is the spot !!!

I was passing by and was curious to see the new owners. I had purchased before from the previous…read moreowners and they were lovely. The new owner Austin is very nice and knowledgeable. The sales person that helped us was Natalie. She was very professional and knowledgeable as well. It was top notch customer service. I highly recommend this place. I will be back to purchase a few more gifts throughout the year. The prices are pretty fair and good quality.

Onwer/ staff were great, I went in on Wednesday looking for something to be created for a special…read moreoccasion. John knew showed me some samples and knew exactly what I wanted. Had it ready for me Friday morning. Was exactly what I wanted, I would definitely recommend his Jewel store. Plan on doing future business with him.

I hate writing negative reviews when businesses are pleasant to deal with but I have to tell people…read moreto DO NOT BRING YOUR GOLD HERE TO SELL. Right now, the price of gold is at an all-time high. Knowing this, I bought an old ring that I have been waiting years to get rid of in for an estimate. Arlington Jewelers quoted me the exact same price as when I brought it to them last year when the price of gold was just average. Knowing that they were "full of it", I took the ring over to Mike at Unique Gold and Diamonds in Clifton after seeing what great reviews he has here on Yelp. Well, that was a smart decision since Mike was able to offer me more than $100 than A.J. did. It's always best to shop around!

Misrepresenting diamond quality! Overcharging unknowing customers for thousands of dollars, save…read moreyour money!

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I've used QJR before, so I returned to have additional pieces repaired. I scheduled an appointment,…read moreso my arrival was no surprise. The young lady who did the intake knew so little about jewelry repair, and didn't ask the proper questions. I was also told that I had to have a customized piece for an earring replacement. This was after I mentioned that any sort of replacement piece would do. I left QJR with all my jewelry, deciding to go somewhere else. I did go somewhere else, and for now, I can tell you the other jeweler replaced my missing earring piece for free! (As it should be, the replacement piece is probably worth .10 cents wholesale). If the owner is reading these comments, please train your staff. I had business to give you and walked out.

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

I have a Citizen watch that I am really attached to, I have had it over twenty years, and it ALWAYS…read morekept time perfectly. But just prior to Christmas, this was no longer the case. I really thought I would need to purchase a new watch, and of course it would be another Citizen. But quite frankly, looking at the new designs online, I really like mine better. Citizen Watch recommended Clifton Jewelers (as did my son who is a fairly regular customer). Now I wholly expected to be told my watch needed to be replaced. However, the staff at Clifton Jewelers were confident once the Eco-capacitor was replaced (the apparatus that takes in light to power the watch) my Citizen would be as good as new! They were right, as promised, it's working JUST LIKE NEW. Reasonable pricing - very friendly staff. Thanks Clifton Jewelers.

I would have given them 5 stars after my first visit as Abdul provided me good service and was…read morequoted good prices. I should have confirmed he was going to be there when I came back as the person I worked with now wanted to charge me more. Got price reduced but not as much as original. Still a good price and I bought it but felt like a bait and switch which I hate. They have a large selection of watches from the major brands especially those owned by Citizen.

The folks that work here are kind, realistic in their recommendations and guarantees, do great work…read moreand don't rip you off. They did fantastic work on a semi complex resizing job on a few of my rings, and with a really quick turnaround. Will definitely come here for any other jewelry/watch repair needs!

I cannot recommend Trio Jewelers enough - they are kind, efficient, and more than fairly priced…read more They provided hassle-free repairs for important pieces; I even felt comfortable leaving jewelry which is saying a lot. Get to know the owner Sam, he's a real gem! Absolutely worth the trip.

I've been coming here for gold chains. Very reasonable and makes for great gifts. I've purchased…read moreabout 4 white gold necklaces and probably 6 or 7 bracelets. I have also had them repair watches and make repairs. I am stopping there tonight for a new bracelet. If they don't have something, i know they will help me find it.

I thought I was getting a good deal but if anything I was charged extra - wasnt even happy with…read moreneither of my purchases - strongly regretting all of them now - always do your research before going - don't fall for the calculator trick

Did a diamond ring resizing and a white gold necklace shortening. I am very happy with their…read moreservice, quality of work, and most importantly their honesty! I highly recommend this store!

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!