I LOVE John Sofia Jewelers!! I spent about 4 months working…read morewith both John and his sister Mary Anne, on my engagement ring. They were fabulous. I learned so much from him! The first time I went in, he had an assortment of diamonds and we spent about an hour just looking at them under a loupe with him explaining what everything was that I was seeing. It was extremely helpful! He educated me on different shaped diamonds, GIA vs. EGL and answered any questions i had. John and I discussed all of the specs that were important to me for my stone and brought in diamonds week after week that met those specifications, for me to look at. He also helped me design my setting. I love how honest both John and Mary Anne are. You can trust them a 110% John will always tell his honest opinion. There were times that he preferred a stone that was $2,000 less then a stone I was looking at and would tell me that. Since getting my engagement ring there, my brother has also purchased his fiances engagement ring with them and had a fantastic experience as well. I've also had several rings re-dipped, clasps replaced, necklaces cleaned, watches repaired etc. and everything has come out perfectly. I would highly, highly, highly reccommend Sofia's! Neat Fact: Johns first love, asside from classic cars, is watch making! He was educated in Switzerland on fixing timepieces and it is a labor of love for him. You will notice around the shop some older, interesting clocks up on shelves that he takes down peridocally and works on.

Owner refuses to provide a receipt for the cost of a repair. The lady's argument is : "Do you know…read morehow many receipt books we would go through!" After a strenuous dialogue the receipt was provided while telling me the price should have been more BUT without a priced work order that discussion was mute. Will never ever go there again! The man who was the original owner on West Side Ave in Jersey City is not being honored by his next generation.

Where do I begin. Austin himself sold me an engagement ring. Told me it was custom. Charged me for…read morecustom. Then I see the Stamp says 8k and not 18k. So I bring it to another jeweler locally. They laugh when they ask what did I pay for it. Told me it's worth a third of that. And it's not custom. Austin never sent me a sketch, CAD, or wax mold. When I asked him to take the ring back. He said "you should have done your research." I disputed it with the bank. Even got it appraised from 2 different jeweler . Austin appraised it at $13,00.. both other jewelers appraised it at $6,000 because it is not custom. Also said the diamond Austin sold to me was much over charged. He tripled the price. I told him in the beginning I am a man and do not know anything about jewelry. He absolutely took advantage of me. He would not take the ring back. This guy is NOT a good person. No morals . He also never told me about IGI diamonds. Only GIA. He knew GIA was double to triple the price . All he cares about is making money. Not building a client and a relationship. Finally he said he would fix it if I did my wedding bands with him. I told him I do not want to do any business with you . Now I'm redoing my ring elsewhere. Don't make my mistake.

I cannot recommend Austin's highly enough! Austin recently completed a custom redesign of one of my…read morenecklaces, and the entire experience exceeded my expectations from start to finish. Not only is his craftsmanship exceptional, but he took the time to walk me through every step of the design process, listening carefully to my ideas and making thoughtful recommendations until the piece was absolutely perfect. His attention to detail, professionalism, and genuine commitment to customer satisfaction truly set him apart. What impressed me even more was his ability to deliver such high-quality work within my budget and on a very timely schedule. Finding someone who combines talent, honesty, communication, and value is rare, and Austin does it all. The finished necklace is beautiful, and I couldn't be happier with the result. If you're looking for a jeweler you can trust with custom work, repairs, or a special piece, Austin is the one to see. Five stars all the way!

I have been looking for a jeweler to repair my jewelry that has been sitting around for a while so…read moremy friend referred me to her jeweler. It's been my 3rd visit and I had to let everyone know about this hidden gem in Lyndhurst. I have to say when you step into the store it's not like your ordinary jewelry store. You are free to walk around and take your time to view what is on display. His selection of jewelry are tasteful and unique. While I was there, I picked up a necklace for my daughter and also pick up a few pieces for myself. His prices are very reasonable. The owner John, is very friendly and personable. While I was there, he devoted his time to me and addressed all my concerns. I was not rushed nor was I pressured to do anything. I felt like I was one of his oldest customers. The attention that I received was unlike any other jewelry store. While I was there, he repaired my latch on my bracelet and cleaned my jewelry. I was not happy how my engagement ring looked with my wedding band so suggested that I raise my diamond on my engagement ring to eliminate the gap between the wedding band. When I picked up my ring it was absolutely beautiful! He is worth the trip and peace of mind. If you happen to be in Lyndhurst, worth the stop to check out his store.

I was passing by and was curious to see the new owners. I had purchased before from the previous…read moreowners and they were lovely. The new owner Austin is very nice and knowledgeable. The sales person that helped us was Natalie. She was very professional and knowledgeable as well. It was top notch customer service. I highly recommend this place. I will be back to purchase a few more gifts throughout the year. The prices are pretty fair and good quality.

Arlington Jewelers is a family owned and operated business. I always have a pleasant experience at…read moretheir store. They are very friendly and professional, as well as totally honest and trust worthy. They have been around for a long time. As a matter of fact, I come all the way from Florida to shop or to have something repaired. An excellent local business!

I hate writing negative reviews when businesses are pleasant to deal with but I have to tell people…read moreto DO NOT BRING YOUR GOLD HERE TO SELL. Right now, the price of gold is at an all-time high. Knowing this, I bought an old ring that I have been waiting years to get rid of in for an estimate. Arlington Jewelers quoted me the exact same price as when I brought it to them last year when the price of gold was just average. Knowing that they were "full of it", I took the ring over to Mike at Unique Gold and Diamonds in Clifton after seeing what great reviews he has here on Yelp. Well, that was a smart decision since Mike was able to offer me more than $100 than A.J. did. It's always best to shop around!

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

If I could give it 6 stars I would, The service was amazing and they have fair prices for watches…read moreand jewelry

I would have given them 5 stars after my first visit as Abdul provided me good service and was…read morequoted good prices. I should have confirmed he was going to be there when I came back as the person I worked with now wanted to charge me more. Got price reduced but not as much as original. Still a good price and I bought it but felt like a bait and switch which I hate. They have a large selection of watches from the major brands especially those owned by Citizen.

The folks that work here are kind, realistic in their recommendations and guarantees, do great work…read moreand don't rip you off. They did fantastic work on a semi complex resizing job on a few of my rings, and with a really quick turnaround. Will definitely come here for any other jewelry/watch repair needs!

I cannot recommend Trio Jewelers enough - they are kind, efficient, and more than fairly priced…read more They provided hassle-free repairs for important pieces; I even felt comfortable leaving jewelry which is saying a lot. Get to know the owner Sam, he's a real gem! Absolutely worth the trip.

I got da Gucci Link 23 inch 15.2 gram 14k gold chain…read more.. Fresh outta quarantine... get the matching Versace shades and be the most obnoxious person at your local gatherings... see results instantly....

I've been coming here for gold chains. Very reasonable and makes for great gifts. I've purchased…read moreabout 4 white gold necklaces and probably 6 or 7 bracelets. I have also had them repair watches and make repairs. I am stopping there tonight for a new bracelet. If they don't have something, i know they will help me find it.

I had a pair of pearl earrings that I really cherish, but one of the posts had come off. I wasn't…read moresure where I could trust someone to repair them and was even considering taking them to Korea to have them fixed. A friend recommended Kim's Fine Jewelry, and I'm so glad I went! They repaired the earring beautifully in about 15 minutes, and it only cost $20. The workmanship was excellent, the price was very reasonable, and the service was quick and professional. Such a hidden gem in Midtown! I'll definitely come back for any future jewelry repairs. Highly recommend!

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!