Ordered printer online pickup available at that location and in sac easy to order onlineread more

I ordered a $2000+ treadmill and paid extra for installation. I made the appointment for delivery…read moreand assembly and they cancelled it ONE HOUR before they were scheduled to be there, after I got time off work, and moved furniture. They said they didn't have anyone who could assemble it. I had to call back into their stupid AI call center (OMG) and reschedule - which I did for the following Friday making SURE they would have skilled people to deliver and assemble. Tomorrow is Friday and I'd made arrangement AGAIN to be available in the 12 hour window they give you - and I got an email and text saying it had been rescheduled AGAIN this time for Saturday (I have plans on Saturday) and I know at this point the chances of them actually showing up are slim to zero so why cancel my plans for Saturday for nothing?! I called into the obnoxious AI call center AGAIN and finally got a real person after calling back 10 times. I cancelled the order because they can't get their act together. I know they don't care that they lost a $2000 sale - but it was a big deal TO ME. So, done with Best Buy - they lost a customer (and I buy for my company as well).

My son and I came here for an open box sale on Playstation 5! Richard the Verizon sales man helped…read moremy son with the sale! Then Richard helped me with the problems i have been having with my Verizon Samsung phone! Store looked nice and everyone was kind and helpful!

Very nice staff and clean store. A little disappointed in the call center system they have but not…read morethe employee fault. Selection is OK, the staff is nice about ordering things if something's not in stock for pretty quick shipping.

On May 14, 2026, I called Reno Computer Fix in desperation because after transferring data from our…read moreold computer to a new one, and working with several other tech services, I still did not have Microsoft Outlook installed correctly on our new computer. Without going into too much boring detail, my husband and I have an unusual email/Outlook configuration - same email address, two formats, three devices, etc., and I had lost all my Outlook folders - arrgh! I requested a home visit so I would have all the information that might be needed at hand. Within a few hours, owner Justin returned my call and said he would be at my home the next morning. He showed up on time, patiently listened to my non-tech explanation of our Outlook goals, and went right to work. With expert tech skills on his side and held breath on my side, and both of us occasionally crossing our fingers, Justin worked his magic and Outlook was configured for our needs (even better than it had been before) and I got all my Outlook folders back - YAY! The visit lasted two hours - about one hour was for the Outlook concern and the other hour was filled with small fixes and reorganizations that most 12-year-olds could manage but that I either did not know how to do or was afraid of the consequences if I tried. The price was very reasonable and the work was excellent. If you need help with anything computer-related, contact Reno Computer Fix first. Justin was able to fix what three other tech businesses could not.

Reno Computer Fix did an Excellent job with my computer issue. I came in because of a virus and…read moreneeded it wiped clean. Both Earl and Miles were soo very helpful and reassuring that it will all be taken care of. They were able to get my computer back to me quickly and reinstalled all that I needed. I was very happy and satisfied.

The best GameStop in the world the managers are dope always hook me up when I come in I love the…read morestaff always friendly and informative definitely a place to stop by and they always have pokemon cards !!!

WHO CLOSES DOWN THE STORE FOR 30 MINUTES for a lunch SENDING AWAY 5 paying customers!! horrible…read moreplace & crew. unprofessional. please have management fix this problem

They advertise that if you switch to them you can get a free phone and a good rate. So I decided to…read moreswitch. It took 2 hours to get my account setup. In the end I didn't get a free phone nor did they give me a decent monthly rate. T-Mobile is a joke. Now, rather than pay $40 a month I am paying $95 a month.

We went to the T-Mobile location on McCarran Friday night. The customer service couldn't have been…read morebetter. The two guys that were working promptly helped us get a new glass screensaver for one of our iPhones. They were jovial and courteous, and very nice to deal with. Kudos for their excellent customer service skills.

The lumber seleciton is good here, it stays well stocked and is kept organized. I came in to get…read moresome material to build a fence and it was all in stock and very good quality. When I have needed other lumber I have been able to find it here easily. One thing about this store that is not great is the electrical section. It is spread out across seemingly random aisles. One of the aisles is now cleaning supplies even though it is labeled as as electrical parts. The conduit is in a back aisle almost as far away from the entrance as it could be. Connectors and boxes are spread around haphazardly. Some fittings are out of stock and the selection is not great either. For electrical parts go to another store, this one is not great.

Plenty of offers for help, and some actually worked. Otherwise, it is more accurate to use the app…read moreto find unusual items. Rubber cement? App had it nailed exactly. Over the head screw extractor? App had it nailed again. The staff did point me to the metric and SAE value version, located on a different aisle entirely. Amazing selection! Reasonable prices.

Not the worst computer company but you pay for what you get. Was cheap and there service and…read moreknowledge base was the same. Alex was nice. Not the Moondog from the 90s that was by olive garden.

Computer service, repair, and software troubleshooting is awesome; I don't trust my computers with…read moreany other techs! And twice I've come in for little glitches and they've helped me for free, being welcoming and teaching me some great stuff. With computer issues, don't pass go, head straight to their shop. Conveniently located, and ample parking, to boot!

10/30 Needed to…read moreupgrade my phone so I came in about 1pm. I was immediately greeted by Nataly who helped me . She was very helpful, listened to what I wanted and what I needed to do with my current phone and plan . She explained everything perfectly and got me in and out pretty quickly. Think it took an hr just because I went over everything and then choosing a phone best for my needs. Great service and pleasant experience. Enjoy !!!!

I have had problems with this store start of being a customer here. The first associate I dealt…read morewith for my wife's IPhone was phenomenal and from there it was garbage service and lame excuses. Today I went to get help with a screen protector and was dismissed with we can't help you with that. There customer service was atrocious and nonexistent I have had better service in New Hampshire, Maine, and California. I am ready to switch carriers.

My experience has proved, without any doubt, that I should remain a devoted Office Depot customer…read more I swore of this location about eight years ago, alas, I was forced to purchase here. Online order was not ready, as informed. I was told, "You can always shop it yourself now you're here". Which I did and couldn't locate one item that was supposed to be in stock. "Yeah, we don't keep that one out. (Big sigh). I'll go and get it" I was then told I needed access to the email which it was purchased through, or the cashier couldn't release the products to me. After a back-and-forth, I was instructed to "just sign the phone". The store phone, not the individuals personal phone that seemed to be of greater importance, was grimy and utterly disgusting. I asked could the person just wipe or clean it first. "Everybody else uses it, what the problem ?" Errrrrrrm....exactly. Fortunately I have hand wipes in the car, as one does. I signed it. Grabbed my stuff. Exited. This entitled, lazy, obnoxious, 'ratchet', 'slore' of a girl is a perfect example of how the world is degenerating. Before I die, which is soon with any luck, I will continue my allegiance to Office Depot.

My niece and I dropped by Staples in search of a mouse pad. When we entered the store, there was…read morehardly anyone else in there; maybe two people by their business center, but cashier greeted us warmly as we entered. We wandered around for a bit and finally asked for help. A young lady was kind enough to point us in the right direction. There were a couple of mouse pads to choose from; we made our selection, headed to the cashier and was on our merry way. Overall, we had a fairly lackluster but positive shopping experience.

A Big thank you to Reno IPhone & IPod Repair! My IPod died on me and I was pretty bummed about…read morelosing all my playlists. I called up, they took it in right away, replaced the battery (very reasonable price for replacement battery) and I'm back in business the next day! Thank you again!

Completely exceeded my expectations. From the moment I walked in, the person at the front desk was…read morefriendly, knowledgeable, and genuinely committed to helping me get my device back working condition. She diagnosed the issue quickly, explained everything clearly, and bam! My phone was fixed far faster than I expected. If you need any kind of phone or iPod repair in Reno, this is absolutely the place to go. Highly recommended.