Had curtains cleaned and was very happy with the results. I like their environmentally friendly…read morecleaning process. Not cheap but worth the price.

I have bern taking my cleaning here for a few years now. Pleasant customer service. Consistently…read morehigh quality cleaning services. Reasonable prices. I highly recommend this family business.

First time working with them. Having my Santa Claus suit faux fur replaced…read more Went over what I needed and she seemed to get the details. I will be posting the results when I pick up the suit in a 3 weeks. Thank you Santa Claus (for hire). Sleigh Phone 604-323-3559.

Had a jeans repair done here, $38 + $5 for mandatory cleaning. Got the jeans back, after wearing a…read morefew times, noticed the jeans had ripped again in the spot that had been repaired. I brought the jeans back expecting they would stand behind their workmanship, explained the problem that the jeans had ripped at the spot of the repair, was told I could pay again to have the same thing fixed. I told her I was not going to pay again for the same repair. Asked if there was anything that could be done to avoid leaving me unhappy, shrugged shoulders "sometimes it happens" NOT HAPPY WITH REPAIR, NOT HAPPY WITH POOR RESPONSE

I have been getting my clothes dry cleaned here for some years now without any issues with the…read morequality of their service or the pricing. Their staff is friendly and they deliver on time. Several times I have dropped my son and husbands dress suits here just a few days before events and they have had them clean in time. Other than dry cleaning, I brought a coat which was missing some buttons along with the extra buttons which came with the suit when purchased and they had them stitched in just as brand new. They are located conveniently near Metrotown and have parking aswell. Overall I am a happy customer and recommend this place.

Though convenient area, it is a terrible establishment with highly unethical practices. Despite…read moreprobably being a family-run business most likely, the general practice is to rip customers off with inconsistent prices. Shady charging of services and prices make this a most likely first and last visit. Prices as advertised might as well be covered up as they are NOT the real prices. Find a better place to dry clean your clothes.

Absolutely terrible driver. The driver was in the HOV lane with only a solo driver in the van, cut…read moreoff a car while merging and failed to signal the lane change, and then had the audacity to make multiple hand gestures at the driver he cut off when the driver honked at him, all while driving in the company logo vehicle. I can't imagine that this is a good representation of the company, especially when the driver is driving with no regard for the traffic rules (HOV lane) and making poor hand gestures at another vehicle.

Lemmie tell how it is…read more... Ya pile all your dirty dry cleaning up over the week like normal people do, then weekend approaches & you end up drunk someplace on a Friday after work & completely forget to drop it off. Sound familiar? UGH ;( ENTER - DRESSED IN BLUE DRY CLEANERS These geniuses at DIBDC take the stress of getting your stuff to the cleaners?!?! What a concept man, I mean really dude, it's amazing. Quality service with that personal touch and resilient customer satisfaction every single time. They just picked up my massive sack of stinky stuff and put a rush on it for me, very kind of you guys. LOVE IT ;)

The older couple that owns the place and works there are friendly and do a great job both in terms…read moreof dry cleaning and alterations. The one time they could not get a small stain out of a cardigan, they showed it to me, so no surprises.

I took 5 items here for alterations, and the work was fantastic!! One piece was a sheer shirt on…read morewhich the side seam had pulled apart and frayed quite far into the front. They were able to fix the seam perfectly and hide the fraying too. Another piece was a white cotton top that had a weird yoke on the inside neck, which I tried to cut out. They were able to stitch very closely around the neckline & trim the material nicely. I also had pants hemmed, the underarm seam of a dress stitched and shirt sleeves shortened. The man who helped me was super nice, very friendly and made me laugh. I'm thrilled to finally find a good tailor in my neighbourhood! :)

Great service! Dry cleaning usually done in a couple of…read moredays, if you need it rushed they will do it for you. Prices are average and always does a great job. Workers are super friendly.

I had an issue with a pillow case I had dry cleaned at this facility. The owner was very…read moreattentive, apologised and corrected the issue no questions asked. Mistakes happen but it takes a professional business to value their clients enough to ensure the issue is resolved. I really appreciate all your help Kevin!! Your professional approach was appreciated. Will definitely be back!!

Been going here for years. Great service and never any problems…read more Always on-time. Always a friendly reception.

Hi I've been dealing with Tip Top for three years and the quality and reliability has always been…read morefirst class. They have also been able to accommodate a couple of rush orders for me. Pricing is in keeping with other dry cleaners, maybe a little less? Thanks guys! Strongly recommended.

I took a dress in couple weeks ago to get the arms shortens and the sides of the waist taken in…read more The lady's name is Julie (emp#334899). She told me the cost is $60 so I paid and left. When I came to pick up the dress (silky material), there were damages (nits and scrapes) all over the dress (front, back, arms, everywhere). Not only that, the alterations were so poorly executed. The arms weren't straight. They were all wonky. The seams don't line up. I honestly can't believe how horrible it is. I told her i was not happy with it and there were damages all over the dress. Her response was, "you said this was a cheap dress, so I gave you cheap discount." Firstly, I never said those words. She was making stuff up to cover up her mistakes. I told her I do not want to come in again. I want a refund for the alterations and my dress. She insisted come in on Tuesday to talk to her manager. And ignored me and went to the next customer. I don't have high hopes to be honest. I will be taking this to customer service. Overall, I HIGHLY DO NOT RECOMMEND THIS PLACE FOR ANY EXPENSIVE GARMENTS. The lady that helped me was not professional. She raised her voice, she was defensive, she denied the damages and was absolute ZERO help at all. STAY FAR AWAY FROM THIS PLACE. I would leave zero stars if i could.

This place has been around for a long time and the staff is good at what they do…read more They are not the cheapest but I find the rates reasonable. The service is good and my clothes are usually ready for pick up earlier than expected. They will send an email when items are ready, so do check your email, otherwise just pop by with the pick-up receipt on the date/time stated. You can also bring the altered item home to try. If it is not done right, bring it back and they will re-work it at no additional charge. That happened to my jeans which was still too long despite the hemming done. The location is also very convenient as it is right in Metrotown and nearer to the skytrain and bus loop area. Parking can be a pain as it is always crowded though.