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    Ralph William Oswald Piano Services

    5.0 (5 reviews)
    Open Open 24 hours

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    Pianos for Humanity

    Pianos for Humanity

    (8 reviews)

    Absolutely DO NOT hire "Pianos for Humanity" or anyone associated with "Jay" for any piano-related…read moreservices. This was, without a doubt, the worst experience I've ever had with any service provider, and it resulted in significant damage to both my home and a beautiful vintage instrument. I acquired a 64-year-old Yamaha piano from FB and foolishly contacted Pianos for Humanity for moving, cleaning, and tuning, based on a $600 quote. What I got was a complete and utter disaster. "Professional" is the last word I would use to describe this operation. It was essentially one mover plus Jay, who is not a mover, with a truck, and zero expertise. The first red flag should have been when they asked me to help move the piano. Then, Jay had the audacity to ask me to call my friends to find another person to assist! This was during a workday, so obviously, I couldn't find anyone. Despite sending photos of my narrow staircase in advance, upon arrival, Jay put on an act and suggested I just give him the Yamaha and take one of his smaller spinets instead! This should have been my cue to cancel everything, but I unfortunately I didn't. The "move" itself was a horrifying display of incompetence. I nearly got crushed between the piano and the wall due to their complete lack of technique. The result? A hole punched in my wall, gouges all over my stairwell walls, and the once pristine Yamaha now bears numerous scratches and chips. They also scratched my hardwood floors from dragging the metal piano wheels, stained my white baseboards beige after dropping a wood stain bottle, and then, to add insult to injury, slicked up my floor with WD-40 leaking from his bag! And for this carnage, they still had the nerve to charge me the full $600! "Jay" calls himself "the piano man," but he demonstrated zero respect for this beautiful piece of history. He is hostile, unprofessional, and utterly clueless about proper piano handling. Please, please, PLEASE avoid "Pianos for Humanity" and "Jay" at all costs. Even if you're considering buying a piano from him, I implore you to hire a reputable, professional moving company. I doubt he would show any regards for the instruments once a sale is made. This experience was a nightmare from start to finish, and I wouldn't wish it on anyone.

    Jay brought our 100 year old baby grand back to life. Thanks for taking the extra time with our…read morebaby and replacing some damaged keys too! You rock! Jodi Friesen

    Pro Movers - Gouge coffee table

    Pro Movers

    (31 reviews)

    One of the best moving teams I've worked with. Juan and his team were professional, courteous, and…read morevery hard working! They packed up a 4 bedroom house in a few hours and unpacked in about half of that. They went above an beyond when it came to our washer and dryer being willing to pick up new ones at Lowe's and bring them to the house. They were so understanding and ready to help in any way they could. Would fully recommend them and plan to use them again for any future moving needs.

    It pains me to say this about a local business, but please beware of Pro Movers LLC, owner Juan…read moreQuinones. He had excellent ratings and I paid more because of his ratings and because I wanted to support a small business in our community. My recent move has been a nightmare. I had numerous issues, but the most troubling is damage to almost every piece of my new furniture that was moved. One end table was completely destroyed and Juan took ownership of that damage and he also took ownership for 2 chips on a very expensive nightstand. So far, I have discovered damage to 4 pieces of furniture and I still cannot get to my other furniture, unfortunately, I expect to see more damage. Yesterday, I contacted him to discuss a resolution and he turned the narrative around and put the blame on me, of course saying that all of the damage was pre-existing, even though everything is brand new, has never been moved before and I offered to provide my receipts showing this. He then told me to do "what I had to do", even as his website states " We're here to serve you and we guarantee your satisfaction." He had a new, inexperienced, very young employee and I definitely think that had much to do with the damage. Several times I saw both Juan and the other mover showing him the proper way to move things. I hold Juan responsible, as a new employee should be properly trained and qualified before they move a household of a person's valuable and sentimental items.

    Ralph William Oswald Piano Services - pianoservices - Updated May 2026

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