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    Ralph Smith Motors

    3.0 (2 reviews)

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    11 months ago

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    Brewbaker Dodge Chrysler Jeep & Ram

    Brewbaker Dodge Chrysler Jeep & Ram

    (19 reviews)

    DO NOT WASTE YOUR TIME. I bought my first car from here when I was 21. I didn't know anything about…read morebuying a car but the salesman that helped me seemed like he really wanted to make sure I got taken care of. After a year and a half of on-time payments and a very high interest rate, I decided to refinance. I called the man that sold me my car and told him what I wanted to do. He told me to come to the dealership and he would take care of me. I called HIM because I trusted HIM. That was my first mistake. He ended up talking over my head the entire time and even brought other employees to "explain" to me what was going on. Keep in mind it was obvious I was financially illiterate, young, and broke. He ended up convincing me to trade my car in for a new version of THE SAME CAR (same year and everything). They rolled my negative equity over to the new loan. My payment was the exact same, I just had a much better interest rate. I ended up with a $38,000 loan for a car that was worth about $18k once I left the lot. It took me 2 years to realize the hole they put me in. I explained my story to a few other dealership employees I had come to know. They all said the same thing. They said that he would be FIRED for exhibiting the same behavior at their dealership. They said he was preying on me because I didn't know what I was doing. I'm still stuck upside down in this car, paying over $600/mo. Don't get me wrong, I love my car. However, I should have an almost paid off car by now, not a $27,000 remaining balance on a loan. I hope that this doesn't happen to another hardworking student that's already in a tough financial situation. I debated on writing a review at all because I've worked in the restaurant industry for 8 years. I know how a bad review can make you feel, especially when you're only getting one side of the story. But this needs to be said. Especially if it helps other people.

    This was the worst service I had in 15 year, got there at 9:00 am and I finally received my car at…read more12:15, when I asked about my car I was told that a lot of people where ahead of me, not true when people came after me and left before me, never again you all just lost a good customer.

    Ralph Smith Motors - car_dealers - Updated May 2026

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