This store is SO cute!! There is something for everyone, a great place to find unique gifts. One of…read morethe best Boutiques in Columbia!

I usually love the clothes and have great experiences with the associates, but yesterday was…read moredifferent. I attempted to return a pair of shorts that I had washed once, only to find the hem had fallen out. I've bought five pairs of these shorts recently and love them, but I'm not skilled at sewing. I simply asked if I could exchange them or if there was anything they could do since I had only washed them once and hadn't even dried them. The associate became very upset and told me I could only buy a new pair. I calmly told her there was no need to get upset, but she stormed off and never returned. I continued shopping and noticed there was a line of at least three people the entire time I was there, yet no one asked if I needed assistance or offered me a dressing room. If anyone should have been upset, it should have been me. I still don't understand why she was so agitated or why she left in such a manner. If there's a recording, it could serve as a valuable training opportunity.

I absolutely LOVE shopping at this Loft location. I'd give it 6 stars if I could. Columbia isn't…read moreknown for its shopping so I want to give this store some love because it is the exception! It is the only place I shop at in town. I am always welcomed with a smile when I walk in and the sales associates always provide just the right amount of help based on what I am looking for at the time. Things always seem to be organized and well stocked--nothing worse than a messy store where everything is out of place! I can't say enough good things about this Loft. I'll be back soon... probably this weekend!

Great location / wonderful variety of home goods. Always excellent service at a good value.read more

I was in the area one day waiting for my husband, so I decided to visit for the first time and I…read morewas really impressed. This is a cute place with lots of interesting goods: seeds and planters for the garden, dishware and picnic sets, homemade blankets and kitchen towels, mints, chapstick, storage ideas, and cute knickknacks. I purchased these reusable beeswax wraps that I've seen online but never in stores, plus a handful of other small things. The kind of things they sell here are things I like to buy, so I was happy. I feel like a lot of the merchandise would make good gifts for Easter or Mother's day too. My favorite part of the store was the antique cash register. It adds a fun touch and you can tell lots of thought went into every part of the store.

LifeStyles Furniture is the absolute best furniture store we have ever found anywhere. My family…read moreand I just moved to Columbia from out of state and we brought very little furniture with us. We love the look of all of the beautifully selected stock and have found living room, bedroom, and dining room furniture that suits our taste perfectly. The team has been kind, helpful, and patient. Exemplary service and exemplary furniture. Can't recommend LifeStyles highly enough!

I am from California but ended up here frantically trying to buy my daughter some furniture for her…read moresenior year at Mizzou. I worked with Ashley and Jerome - both of whom have been outstanding! Ashley walked us through everything (and believe me - we had a million questions....made all the more complicated by the fact that I don't live in Missouri so needed to make sure this order was seamless....and it has been...not to mention the furniture is gorgeous). We opted for the Archbold Collection. Can't wait for it to arrive in August. In the interim, I really appreciate the fantastic customer service we have received. Stay tuned for pics...

The employees were extremely helpful and knew their stuff. The lady who helped me helped pick out a…read morepair of shoes online and had them shipped to my house. And the gentleman who worked there was very funny and knew so many fun facts about the different shoes in the store. He knew how to make someone laugh. Totally recommend this store!

The employees at this store are incredibly rude and will try to harass you into buying something…read more My most recent experience has made me want to never go into that store again. I walked into the store holding a Charlotte Russe bag and the guy working there started yelling at me across the store, not even bothering to walk up and address me personally, asking me if I needed help. I told him I was just looking and he continued to harass me by saying "I see Charlotte Russe got some of your money, we will gladly take more of your money. What did you get? A shirt or something?" And I then had to embarrassingly tell him that I had actually bought underwear in front of the whole store. He then continued to try to convince me to buy some of their underwear (which are just boxer briefs) hardly taking no for an answer. Finally I just laughed uncomfortably and walked out. This is unfortunately not the first bad experience. They will not be getting my business.

I don't remember the guys name but we just got helped by the nicest man at dillards in the Columbia…read moremall. My husband doesn't shop unless it's NECESSARY and he helped him pick out two shirts AND got sized for a new pair of Levis! He's lost weight and needed one pair!

During my first time in this store July 24, I only wanted to go to the perfume section. I am…read morefamiliar with a nice variety of perfumes and stopped at the Gucci section to see what was available. The Gorgeous Gardenia and Gorgeous Jasmine were being showcased but were to be pre-ordered which was fine. I asked the saleswoman how long the sale was going on for and her response was unsettling because instead of giving me a date, she said "even if you don't have the money now they don't charge you until you pick up the product. They just put a card on file". It took me by surprise, because my intentions were to tell a few friends about the pre-order. My recommendation for the store is to make sure your sales people are being mindful of their language and focus more so on the customers experience than trying to pitch a sale when asked a question.

This business sell bad products, Opened package to a…read moredefective/broken vape, big lady says "sorry even though we sold you a bad product, all sales final, nothing we will do for you" fatlady is horrible

Story time - Vapor Maven, West Broadway shopping center by Walmart…read more Entered around 6:00 looking around. Found a wax maid That was listed at 11.99. When I went to check out, I inserted my card, and was told my total was 32 something. It was too late to pull out my card, however, I immediately confirmed with the cashier that the total was correct as it didn't match the listed price. She confirmed that it was listed at 11.99, but when she scanned the barcode, it was $32 + dollars. My transaction had already went through and She wasn't sure what to do, so she contacted her supervisor, Rose. Rose first advised her that if the sale was finalized, there was nothing he could do. No refund could be issued. The cashier informed him that the mistake was not mine, and asked if we could refund the difference. Rose, who was on speakerphone, told the cashier that the only way that she could refund me was to contact someone above him, and " you have a better chance of reaching him than you do of winning the lottery." The cashier expressed to him and so many words that this was unacceptable, at which time Rose agreed to take my information and pass it along in case I could get a refund. I then asked the cashier if there was anyone I could contact or any information I could take down to ensure that my complaint was taken serious and that I would not get "lost in the system". at that time, Rose agreed to contact his supervisor, I believe his name was Cole, directly. I listened as Cole explained that I could be refunded for the difference. The cashier asked if I could get any sort of discount for my inconvenience, and which the reply was, she is getting her $19 back, that is a discount for her convenience enough. That was the amount they owed back to me, but OK, fine. At this time, I went to my car, and left the vapor maven parking lot and drove into the adjacent Walmart parking lot. As I looked at the product I received, I noticed that it looked very dirty, and I immediately took it out of the package. I noticed that the instructions were covered in a waxy substance, and when I opened the wax made product itself, I could see a waxy residue all over the inside. Clearly, this product had been used. Less than 10 minutes after I left, I returned with the product and informed the cashier that it had been sold to me used. The cashier then called Rose back, who then called what seemed to be his supervisor Cole back. After a significant amount of time, rose and his supervisor called the cashier on speakerphone. They informed her that it was very possible that I left the parking lot with the product and immediately switched it out with a used one. I do understand that their policy is no returns or exchanges once you leave their store. They have every right to deny me a refund. However, the truth of a matter is that I was sold a product that had been used. I have no idea what kind of substance was inside. The cashier also confirmed that there was a long black hair stuck in the product, in addition to a waxy substance. Although everyone associated with vapor maven that I heard from, aside from the cashier, insisted that I was in the wrong, I did contact 311 to let them know that I was sold at contaminated product. Under Missouri law, it is illegal to sell a product that has been previously used to an illicit substance, whether illegal, or not. As a consumer, I have no way of knowing what was in the product that I bought. No idea if it would make me sick, or whose mouth it had been on before me. I was told by the officer that called me back from the 311 line that I could take the product with me, and file a civil suit to get a refund. However, I am not quite petty enough to try and get a $32 refund. My main concern as that people could be buying used products That have been contaminated with who knows what from a vapor maven location. The officer I spoke to also advised me that I could leave the product at the location, and that they would come to investigate later. This is the option I chose to pursue. I just wanted everyone to be aware of the kind of quality they can expect from vapor maven. Last, but most certainly not least, and I hope she does not mind me mentioning her name, Andy at this location was the cashier in question. She was absolutely wonderful, so empathetic and understanding, and deserves so much better than working under the kind of management she does. I thoroughly wish her the very best, and if I did not already despise the company I worked for, I would absolutely be trying to poach her to work for me. Thank you, Andy for the most wonderful experience I could ask for in such a bad circumstance.

Fabulous place to find cute and comfortable stylish inexpensive clothes, and if you are lucky great…read moresale prices. I needed some new winter wear, and my friend introduced me to Cato. We had wonderful assistance from the sales clerk, who went above and beyond to find me matching outfits. Of course I ended up getting many more items than I had planned, but I love them all.