I had an excellent experience from scheduling my appointment, wait time and actual…read moreexam/information. While I was not able to get an appointment as quickly as I wished due to scheduling limitations I was seen promptly. From my arrival time to the time I was called back was about 10 minutes (max). Once I was back I received a thorough pre exam and reviewed my history. I have an autoimmune disease that has just caused a multitude of eye issues. After having my eyes dilated I waited about 5 minutes to be seen by the doctor. I felt Dr Bryan provided excellent care and was dedicated to ensuring we have a well developed plan of care for my eyes. I was very pleased with the care I received EDIT: Do NOT schedule appointments on their post op days. Your wait time will be OVER 90 minutes. Very disappointing

If you want some place that cares about the patients then this is not the place for you. They say a…read more30 minute wait and I waited almost 2 hours. My daughter had to say something and then they took me back and someone took my blood sugar because I hadn't ate since 4:30 the day before and didn't have any kind of water to drink since 10:30 the night before. My blood sugar was 352 or 353 . The girl who took it said "yeah..it's a little high" Meanwhile they carted in Outback lunch for employees because it was 'Welcome the new Technicians Week'. May I suggest if you are going to 'Welcome' new technicians that you do it after business hours......not on my time or my dime. Shame on Dr. Clary for not stepping up in defense of his diabetic patients or any patients whether to see a doctor or to have scheduled surgery.

Dr Cross was great. Engaged in my appointment. The tech that I dealt with, well she literally…read morepetted my head. I found that very inappropriate.

doctors are good at what they do and everyone was nice but it wasn't worth the 1 hour wait. 2nd…read moreappointment in a year, and both times had to wait over 1 hour. If you don't mind waiting that long its not bad but I personally have never waited that long to see a doctor before.

Dr Zuba was easy to talk too and explained everything in simple terms. They have the new machine…read morewhere it takes a picture of your eye instead of dilation and that awful puff of air. Insurance had a $39 co-pay but I'm happy to do that vs the air puff and pupil dilation . The staff was very friendly and not pushy with buying frames.

I booked this visit after being told my exam would be covered by insurance. At check-in, the office…read morestaff confirmed that the exam was in fact free. After the exam, I was charged an additional $40 for "new imaging" instead of dilation. The doctor mentioned this technology but did not disclose that it would cost extra. That is not acceptable. Patients should be clearly informed of any additional charges before services are performed. When I raised the issue, staff did not provide a clear explanation or attempt to address the concern. This was not transparent and did not meet basic expectations for patient communication. I would not recommend this office based on this experience.

Ingram is by far the best eye doctor and staff I've ever had the pleasure of being a patient for. I…read morenever feel rushed nor feel like a nuisance, just like a customer that you want to bring the best service to. Their frames are also reasonably priced. Dr Ingram himself is also very genial yet very professional. I've been coming here for three straight years now and I'm so glad that they're here.

I wear glasses for the last 9 years but I had not checked my prescription for the last 3 years. I…read morevisited Dr. Ingram (for first time) mid May 2026. Dr. Ingram was very quick in his evaluation of my eye prescription. He asked approximately 2-3 questions only for each eye. I mentioned at that time that with the prescription that he came up with, I could not read with my left eye beyond the biggest possible size letters, while with my right eye I could see easily the tiniest setting! But Dr. Ingram only said that this happened because of the different axis without rechecking if the prescription that he came up with was correct. Anyways I used the prescription of Dr. Ingram and bought glasses accordingly. One month later I decided that I will get a second eye prescription to see if it agrees with the eye prescription that I got from Dr. Ingram. Surprise! The prescription is different! Unfortunately, I already wasted the money to buy glasses according to the prescription of Dr. Ingram.

Dr. Ondersma (Dr. O) has been my optometrist since 2011 . He is an exceptional doctor who is not…read moreonly skilled but one of the nicest doctors I've ever had. I highly recommend Eye Concepts and Dr. O to anyone who regards expertise and customer service as a priority.

absolutely the best ‼ i've been going to dr.loftis for years…read moreto keep my eyes healthy and their selections for glasses are amazing-- carolyn mitchell@ thehouseofmitchell@me.com

I was absolutely shocked to read some of the other reviews. I have been seeing Dr. Loftis for…read moreyears, and while prices are a little higher than other places, I am happy to pay for a stress free experience. I am not going to invalidate anyone that felt uncomfortable, but Dr. Loftis has also paid me compliments during my exam. Never did it make me feel uncomfortable. I have never found it inappropriate nor was it done in a "creepy" way. He is a lot more personable that most providers, but he also always remembers me and even my husband and children by name. Their office is very nice and the staff is amazing. I would recommend this office to anyone looking for quality services.

Love love love them! Every single person was super kind and friendly. The doctor is the most…read moreamazing. I Have had a lot of Vision trouble and was told I would have 20/20 vision again. Guess what this lady was able To do! She got me there. Everything looks amazing. I adore both pairs of glasses I got!

Most amazing place!! I refer all my clients here. We love it. I would not go to any other place…read more They have a fabulous selection to choose from. Everyone is ver helpful and thorough.

I needed an extra pair of glasses and had ordered my previous pairs from doctors eye care. When I…read morebrought the frame in and told them I'd like new lenses to be put in, the girl at the counter, said that they couldn't replace the lenses in the old frame because they didn't sell that frame anymore. They would have to charge me $700 to do so. That did not sound right so I was forced to buy a new frame as well as having to pay for new lenses. Seems like fraud to me.

The eye Specialist, Miranda, was wonderful! My daughter showed her her style of glasses she liked…read moreand Miranda picked out several pair for her to try on! They have SO MANY Namebrands to choose from!! She ended up getting a cute pair of Michael Kors. The prices are amazing too! If your looking for a new Vision Place, call up Drs Eyecare!!! Miranda will definitely help you find the right style of glasses or contacts!