Was having a serious vision problem and they told me to see my regular ophthalmologist where I was…read morean established patient, even after I told them they would not see me before my scheduled appointment which was 3 months out. Unbelievable that you can't see specialists when you really need them.

Terrible scheduling policies. Rude front desk service. Just don't take new patients if you can't…read morereally fit them in or prioritize them.

retina specialist is very good, but the practice is sending out bills over six months old.read more

doctors are good at what they do and everyone was nice but it wasn't worth the 1 hour wait. 2nd…read moreappointment in a year, and both times had to wait over 1 hour. If you don't mind waiting that long its not bad but I personally have never waited that long to see a doctor before.

They could care less about their patients. You are there for the doctors convenience. My husband…read morehas been out of work for two months. Been waiting on a release that we received verbally for two weeks. The letter we finally got was that the Doctor required DMV to administer a road test. We were never contacted by the doctor about this requirement nor was it addressed during the appointment. We now have to wait for the Doctor to send a letter to DMV to schedule the test. Based on past experience, we will be waiting for another two weeks for that letter. It would be nice if the doctors had to deal with themselves for a while. We are in the market for a new one.

Great service. Fixed a problem with my broken frames and even fixed another pair that I did not…read moreget there for free.

Awesome family oriented eye center. I drive from Columbia to here because they are so good!…read more They even remember what pair of glasses I had from 5 years ago and helped me based on what I had then to pick out a pair today. Very lucky to have people like this in my hometown.

I was way overdue for an eye exam. The optometrist was thorough and asked me lots of questions. I…read morefelt like I wasn't experiencing a hard sell like many eye places. I liked that they space appointments out so that I got the care I needed. I picked out my glasses and had everything measured and was out the door in no time. It took one week for my glasses to be ready. I put them on and it was like I had been wearing them my whole life. They are perfect. So happy with my experience here.

Refused to provide DMV receipt unless I scheduled another appt., even though my insurance only…read morecovers frames every 3 years and the DMV only requires a 3 year exam! The experience when we had at our appt. was not good, but this last experience of lack of customer care is unacceptable. Harbison location