Joined several trips. Great service, especially Ms Sweet Yuan is very helpful and detailed. Highly…read morerecommend.

这次参加了文景假期主办的欧洲9国游，觉得甚是愉快，收获颇丰。在此感谢文景假期旧金山店的谭小姐与导游邵璋先生。read more

We had the pleasure to work with Irene for our 2nd international travel needs, this time to…read moreThailand. Thailand has been on our "bucket list" and being invited to a Thai wedding provided the incentive to make Thailand our next international destination. From the moment we contacted Irene, we knew were would be in good hands (was there any doubt?)! After providing responses to Irene's questionnaire regarding our interests and desires about Thailand (along with several emails, text messages, and phone conversations), she provided an excellent itinerary that included flights, private tours, private drivers to and from airports, superb accommodations, and expert guides. During our 5 nights in Bangkok, Irene curated a centrally located hotel in Bangkok, an informal food tour in Chinatown, and an exceptionally knowledgeable local guide to introduce us to the some of the most historically important temples in Bangkok and Ayutthaya. During our first 4 nights in Chiang Mai, Irene curated a modern-styled hotel minutes away from the legendary Night Market (a must experience). We had the pleasure of touring Chiang Mai and the hills of Doi Inthanon National Park with an experienced and friendly local guide. There is no substitute to having a local guide to provide insights and knowledge about Thai culture, food, and history. Additionally, Irene had arranged a private cooking class where we prepared 7 Northern Thailand dishes, all delicious!! Our last 3 nights were spent at the Onsen at Moncham, a Japanese-themed retreat in the mountains before returning home. Although Irene provided many options for our destinations/events and hotels, our itinerary was completely customizable and ultimately, our choice. Whether you want to experience Thailand on the beaten or unbeaten path, but with comfort, reliability, and service, let Irene at Travel Darlings handle your needs!

This was the worst travel experience using Travel Darlings to arrange our bookings the agent would…read morenot listen to what our needs were. we specifically shared what our budget was the type of things we were interested which were completly ignored and she kept booking us in these outrageously expensive hotel rooms. She booked us a room in Tokyo for $440 per night for one room, we were planning on booking two rooms for about $225 per night which was very doable, the rooms she booked were so expensive that we ended up having to share a room. After we sent an approximate up front fee of $600 which she demanded, realizing this was not realistic. So before she booked anything, i started looking online on my own and found loads of hotels that were similar quality at 30-40% cheaper. I lterally called her the next day before anything was booked and told her that this was not going to work and that it was going to be severly over our budgeti wanted a refund and i would handle it myself. she declined it and said we would lose the money, no refund.! I did not want to start our trip by taking our agent to a small claims court so i caved and thought i would have to watch her like a hawk. She then booked our premium class seats at about 30% more then what we would have paid. I thought she was getting her fee on kickbacks from the hotels and from the airline in addition to our up front fee., which was fine but clearly she was also marking everything up. This trip which should have cost us about $15,000 ended costing us about $21,000 for a 3 week trip. I have been traveling all over the world since the 80's and i have always handled all my travel arrangements. In hindsight i should have just lost the $600 to for nothing and we would have saved thousands. I clearly learned my lesson to never use an agency especially Travel Darlings.

I recently returned from my first trip to Mexico--not to the more popular tourist locations like…read moreCancun or Puerto Vallarta, but rather to less-visited locations in the south of Mexico to get a flavor of the people, culture, and history. I had booked my flights in and out and needed to book accommodations. As it got closer to the departure date, I realized how difficult it would be to ensure suitable and reliable accommodations, being completely unfamiliar with the locations I was going. I knew not to rely on the hotels' websites, and the costs were within a very wide range--so hard to tell what I was getting. And I've learned not to rely on travel websites like Expedia and Travelocity, since they are not objective in their offerings, nor do they necessarily offer the best deals. So I decided on a travel agent, and after looking at local agencies and reviews, I called Rosie at Allara Travel and I'M SO GLAD I DID. Time was short and I told her what my preferences, hopes, and expectations were. She came back to me in time with an itinerary that fit the bill perfectly. She was straightforward: since I lean toward being a "budget traveler", she explained that the types of arrangements I needed were low commission, and charged a fee that I felt was reasonable and acceptable. She understood what I wanted and I had a great trip. And there was one small problem on the trip that needed adjusting--I didn't have phone service, but I emailed her and she took care of it right away. I thought the days of travel agents were past--but whenever I have another similar need, I know who to call.

Rosie did such an amazing job planning our 10 day trip to Slovenia & Croatia. It was filled with…read morethoughtful events, places to see, and things to do. Rosie worked with us to provide the best experience possible based on our interests and nailed it. My wife and I talk about our trip everyday. We will be working with Rosie again!

"It ain't necessarily so The things that you're liable…read more To read in the Bible, It ain't necessarily so" (George Gershwin) "I can't get up out of bed With this crazy feeling in my head Get up; get your man a bottle of red wine" (Eric Clapton) A 1.2 rating over 800 reviews? Well, it ain't necessarily so in my personal experience, because Viator sure exceeded a 1.2 with their San Francisco Super Saver: Muir Woods & Wine Country Tour. Our pickup at the San Francisco Hilton was pretty much on schedule, and by the time we made our last pickup, we had a crew of 26. Our driver/tour guide Glenda led us to a one-hour visit to Muir Woods National Monument, a lunch stop at Sonoma Plaza, three tasting experiences at Napa & Sonoma wineries, and a Golden Gate Bridge scenic photo stop. The bus was comfortable, but we were disapointed to see the charging outlet did not work. It was a long day with quite a drive to the multiple destinations. IMPROVEMENT OPPORTUNITIES Timing of the various stops can be improved with more time at Muir Woods and letting the passengers know that having a US National Park Pass will save you from paying the admission fee you will otherwise have to. We could have used more time at Sonoma Plaza. Mayo Winery was the best, and we could have used more time there. We could have used less time at the Ru Vango and ESPECIALLY Jacuzzi Wineries. The GG Bridge stop was fine. We experienced none of the customer service issues so many Yelpers wrote about. It would have been nice for the tour to have arranged a group photo of us somewhere. PRO TIP We saw references to the tour as operated by Viator AND Extranomical Tours, and that was confusing. We found out that Viator is basically a clearinghouse that sells tours for multiple tour companies including Extranomical. Viator doesn't operate the tours, they just sell them.

I am writing to express my extreme dissatisfaction with my recent experience booking an Orlando…read moretour through Viator. After initially resolving a booking error, I received a confirmation email explicitly stating that hotel pickup was included. However, shortly before my scheduled trip, I was informed by both a representative named Vanessa and a subsequent agent, Susan, that hotel pickup is not actually provided for my hotel. When I inquired about the discrepancy in my confirmation, I was told only a manager named Jason at the Greyline Tour Operator could address it. Naturally, he was not at work. My experience with Viator's customer service was profoundly frustrating. I spoke with at least ten different agents, each providing conflicting information and empty promises of discounts. When I requested to speak with a supervisor, an agent named Mohammed placed me on hold indefinitely and insisted on handling the issue himself despite my clear request to speak with management multiple times. He eventually promised that a manager named Hazem would call me within ten minutes, but I never received that call. Upon calling back, I was forced to repeat the entire verification process with yet another agent, Cres, who also refused to escalate my request. Why do they need to verify my issue when they have all the information?! It appears that Viator's management is entirely inaccessible to customers seeking to rectify the company's own mistakes. I cannot recommend this organization to anyone. Viator consistently misrepresents the services provided, fails to honor their own confirmations, and operates with a level of incompetence and disregard for customer service that is unacceptable. I strongly advise others to avoid this company and save their money by booking tours directly with reputable operators.

Best travel agency. Catherine has helped me for years to get the best…read more flights to Munich.

Highly recommend Quinn Travel. We just returned from a beautiful trip to Ireland and the UK…read more Catherine assisted us with our small group tour and air travel arrangements. The trip was wonderfully relaxing and stress free.

Jack and Carole recently helped my wife and I plan a trip to Thailand. We found Jack's knowledge…read moreof southeast Asia, and Thailand in particular, impressive. Thanks Jack (and Carole) for spending several hours with us discussing the myriad of options we faced. My wife and I ended up deciding to experience three distinct destinations in Thailand: Hua Hin on the gulf, Chiang Mai in the north, and Bangkok. With that as our direction, Jack and Carole proceeded to plan for us a terrific and extremely detailed itinerary -- complete with private transportation and guide for each of the sites we visited, hotel, lunches, dinners... the works. We were celebrating my wife's birthday on this trip and were pleasantly surprised to find a birthday cake waiting for us at each of our three hotels! How thoughtful. Jack also called us within a few hours of checking into each of our hotels -- just to make sure everything was going well. The customer service we received from Clement Travel Services is the primary reason why we will use them again. For my wife and I, we definitely feel like we got our money's worth. I couldn't imagine how much time I would have spent trying to create a trip similar in scope and detail to the one we booked via Clement Travel. Thanks again Jack and Carole for creating a great and memorable trip!

Jack helped our family plan our first trip to Japan this year. He was able to reserve a special…read morehands-on session with a famous ceramist in Seto, as well as a different pottery studio experience in Kanazawa. His travel agency went above and beyond when reserving our timeslot at the Square Enix ARTNIA cafe, even as far as the tour guide opening up her own account to book it. All the hotel accommodations were very comfortable and the breakfasts served there were delicious. Jack was able to help us fit our itinerary with all the sights we wanted to see. We will definitely be revisiting Japan again with his guidance.

Been using Classic Tours since August 1995. Very wonderful services & not just for plance tickets!read more

I would give them no star if I could!! Been going here since I was little cause my parents thought…read morethey are so genuine. Turns out that they are not honest, and don't take responsibility if they mess up on your visa. I was almost stuck in Asia because of them and had to pay a big fee to get back to the US. When I called them they try to turn this on me and said I should check my paperwork next time. Why do I have to check YOUR WORK for you??!! I trusted you and your company to do a good job on checking the details for me and twice you screw me over. Never again, they just lost a loyal customer. Garbage company.

We have been coming to Imperial Travel for the last 18 years for our travel and for the last couple…read moreof years for our tax preparation. They are very profesional and friendly. The cost of our tax preparation was very reasonable. We have also used their notary public services. This is a one stop business. Definitely recommend.

Peter is the best in helping you book a flight, he is fast and accurate . He goes beyond to give…read moreyou excellent customer service. Thanks Peter

I've been meaning to write this review because without the assistance of Elaine and Melody, our…read moretrip to Beijing, X'ian, Shanghai, and Chongqing wouldn't have been possible! It was a lengthy process to get visas done, book plane & train tickets, and have private tour guides in 2-3 months time. But they made it happen! All accommodations were clean and modern except for Beijing. But when we mentioned it to Elaine about the condition of the room, she took care of the situation and we were moved to a better room the next day. Make note that many hotel upper floors are better maintained compared to the lower floors in China. Each city had an AYCE breakfast buffet that was beautifully presented and prepared. We were definitely well nourished and fed for trekking and sightseeing! In Beijing, we saw the Forbidden City, climbed the Great Wall, walked around the Hutong area and had great food. In X'ian, we saw the Terracotta Warriors and the excavation site and museum. Managed to find a good spot near our hotel that had crispy Roujaimo (Chinese hamburger). And we found thick winter coats for only $20 USD! What a steal! And with the snow unexpectedly falling while we were there, it was necessary! In Shanghai, we explored the city, saw Yu Garden area, saw the LV flagship store and a huge Starbucks, one of seven in the world, where you see the production of coffee beans being roasted. We visited a few shopping malls to purchase perfume and make-up as well. In this city, there's an unusual combination of beautiful modern skyscrapers along side Chinese and European architecture. In Chongqing, we entered ancient caves with rock carved buddhas, saw stone bridges made from nature, experienced city life where they built the city in levels going upward rather than miles across. Honestly, I'd get lost since GPS couldn't tell you what level you are on! So glad we had a tour guide and driver who knew the city well! It saved us time and energy since we did not have to navigate ourselves. And with a language barrier, it would have made it even more difficult. All our gratitude goes to Star Vacation for creating and planning the itinerary for us. It was a fast-paced trip only staying in each city for just 2-3 days each. Our trip was exactly 2 weeks and it ended in Hong Kong, where we explored it ourselves. It was an expensive trip, but it was experience of a lifetime and truly memorable. We wouldn't hesitate asking Elaine and Melody to plan another trip in the near future!

I had a great experience working with Melody! She was incredibly helpful and patient throughout the…read morevisa application process and made everything much easier and less stressful. She was always quick to answer my questions and made sure I understood what documents and steps were needed. I would definitely recommend this travel agency to anyone planning a trip to China. If you're looking for someone reliable and helpful to assist with your visa and travel plans, Melody is amazing! Thank you so much for making the process so smooth. I'm looking forward to my trip to China!

I see the 1 star reviews and I get the frustration of cancellations during the pandemic but let me…read moreclarify. The Olivia Team is amazing, commutative, and worked very hard and sacrificed during the pandemic like most of us had to. It is not actually expense when you experience the value for your money...the curation of vendors who celebrate us queer Olivians, the entertainment day and night, the celebration of cultures and protection of lands visited...and then there's the community and sense of belonging I was 1 of 600 lesbians who descended upon the Dreams Tulum Resort in Mexico last week and I'll never be the same It was like a parallel universe where I felt so accepted, safe, and carefree all day everyday. #oliviatravel #beautifultogether

BEST lesbian travel company! Trans non binary! I have had the best time on cruises and resorts with…read moreOlivia. Best experience every time!