They did an awesome job! Low cost and high value! Will be visiting them again for any professional…read moreprinting

Definitely counting my lucky stars for Laredo because I had some printing to do and legitimately…read morethought I was SOL on it. On a whim I decided to call Laredo to see if by any chance they could get the job done. It was my fault for not accounting more time on the project but eh I digress. I inquired about them printing three large print outs mounted on foam board within 36 hours. I was floored they said no problem and told me to email them the pdf files. There was no sarcastic attitude or a "are you effin' kidding me" tone. Nope they were professional and very kind. Was provided a quote that was more than reasonable and I'm certain way cheaper than the larger boxes out there. When I went to go pick them up, it was super quick but know you need to ring the doorbell since they're sometimes in the back working on projects. It's like a paper heaven in there and you can tell they're busy like all the time. I can't thank them enough for getting this print job done and I'll for sure come back for future print needs.

This place is understaffed and usually will not do what you want them to. Back in 2009 they…read morestarted making you *buy* tape to wrap your box if you were shipping it. Since FedEx already charges so much, I found this to be abusive. They will lose anything you submit to them online. Every time I went in there it too far too long. They are definitely overwhelmed with all the students and departments but it's a wonder why they don't hire more staff. I recently met an employee who was transferred out of this location and when I mentioned how he looked familiar (he recognized me too) he looked relieved to be rid of this place. Try to make your own copies at the library and just buy a 3 hole punch and anything else you need from the Bookstore if you're on campus. Ride your bike, or get a ride to the USPS post office on S. Carrollton north of Claiborne (near Magnolia Discount gas station) to mail anything and you will probably be back on campus in less time than it would have taken you to complete a transaction at this location.

Even by the combined incredibly low standards of New Orleans and ex-Kinkos, this place has…read moresurprisingly bad customer service. It's actually bad enough, especially for shipping, that I will be shipping all my packages by UPS and USPS instead of ever using this location, or FedEx-branded shipping, again. This afternoon they just summarily refused to ship one of my packages (which I'd already prepaid!) based on arbitrary decisions about how the packing looked to them -- even when the packing is precisely the same as the box was earlier received _from_ FedEx! First they opened the box and messed with the bubble-wrap packaging, and then they talked insultingly as though this was my fault, or as if I were trying to cheat them or make them "responsible" for a later breakage claim just by asking them to take a package I'd already paid to ship. Then they failed to repack the package they'd opened and sent me away with it. Even by New Orleans standards these people are remarkably rude -- maybe they're on some kind of power trip because most of their customers are college kids? But when I called the corporate line to complain, they told me this (apart from the rudeness) was their actual policy: that "FedEx Office" locations are supposed to refuse to ship packages, and that I should use other drop-off points instead, because off-brand shipping stores would take my package (the same package!) with no problem. Great brand management there: first you rename the whole store after the shipping brand, then you refuse to ship things for customers. I think I'll never try to ship a package with these people again, and I'm sorry that the Tulane students who frequent this place don't get better treatment.

BUYER BEWARE! Anyone who uses this location to ship is getting ripped off. This location was out of…read moreconvenience today as I was in the area. However. They had the audacity to tell me that when I go to my local yet different location, which has always been courteous, polite and patient, that I do not get charged $8 to send ground USPS but instead they told me I would get charged $20 for the same option. The man proceeded to tell me to go elsewhere and that he didn't care where I go. That they don't ever charge that up charge he keeps referring to, that the prices I told him when I politely asked him to be sure because (UPS locations) does not "up charge as a courtesy". So here I am making sure everyone knows that they are ripping people off and do not have a good business model at this location. Sadly, each location is privately owned which likely explains the awful customer service and conversation. I made sure to tell him I didn't care, that he doesn't care. Yet, I do care about my Yelp community and sincerely ask that you reconsider when approaching this location. They are ripping all of us off.

they did a great prompt and responsive job on shipment from New Orleans auctions to Santa Fe NMread more

Good people. Fast service…read more Good prices. Business cards, banners and everything in between.

Saved me with a last minute print job when my conference poster was sent to my home rather than the…read moreconference. Eric was very helpful and got me a great print in under 3 hours.

Okay, they make mistakes but they correct them and are really nice. It sounds goofy but when you…read moreare in a jam, it matters...

COVID-19 review: This is my local Office Depot and I must…read moresay I'm grateful it's in my neighborhood! I appreciate the fact that they have signs informing everyone they have to wear a mask and social distance. They also make shopping convenient by having all the COVID-19 supplies as soon as you walk in, hand sanitizer, disinfectant wipes, masks etc. Every time I come in they are friendly and greet me and help me find just what I'm looking for! I signed up for their free frequent customer thingy and they look me up by my phone number. It's great bc I get coupons, yes I know I'm an old lady using coupons but it's a pandemic, Gotta be smart with my money! Haha :) Even when you check out they have tape on the floor to show you how far away to stand, they have plexiglass between you and the cashier and all the employees wear masks! They also have convenient short term parking in front of the store! Happy office supply shopping!

I am here fairly often. I am greeted with a warm hello and can I help you. They make any shipping…read moreeasy. When I had to buy a box to return 2 items, the salesperson didn't try to over sell me. Instead, he suggested the smallest box and compacted the returns to fit into it. What a great value! They will print out return labels for free vs another competitor that charges over $2 for 1 page, then less for following pages. The store is clean. There is tons of parking , and the staff is always friendly accommodating.

I can not understand how could a driver that looks like he bench presses three hundred pounds be so…read morelazy. You have a security box on your porch 4 ft. Wide and 5ft. Tall to protect you from porch pirates and they literally throw just throw your package on the ground in front of the box. Either they are blind or just illiterate. Atleast the Usps and UPS care about your property. So sad For FedEx!

She does excellent work! She took our vision and brought it to life exactly how we imagined. The…read morefuneral program was beautifully done, and the turnaround time was perfect. Highly recommend!

An awesome job was done on my mom's program for her services. The customer service was outstanding…read moreand the craftsmanship is amazing. Highly dependable and recommended.

They've been a great help getting our business cards just the way we want them. The image quality…read moreis excellent.

Short version: Great to work with. They gave good advice and the turn around was fast and…read moreaffordable. Long version: Phew. 2021 has not been off to the best start. My Dad passed away and I needed to get a program printed for his service. I emailed them on a Wednesday morning and discussed what I needed. They gave me some advice on how to improve my program booklet (that I created and saved as a pdf). And quoted a price AND they could have it for me by end of business that day. Program looks great. The paper was a nice weight and communication was excellent. I forgot to send some details and they were quick to clarify while also being kind. Price point was great and they were very affordable. I picked up from their warehouse... the door is not so obvious, FYI. Staff person was masked and payment was quick.

excellent service - I highly recommend this place to get what you need to get done! Fair prices…read moreand a range of services to meet your mailing and notary needs.

I hate to do this, but I've given Gentilly Mail more than adequate time to rectify a bad situation,…read morebut they have chosen to ignore me for 3 MONTHS now. I paid $205.44 for them to ship a $1,500 piece of art that I purchased from Renegade Art. They lost a critical component of the art piece itself and continue to refuse to respond to my contacts. They think that if they ignore the problem and remain silent, it will just go away. Both Rob Schmidt, the owner of the business, as well as Luz Lekrik, the Store Manager have been WELL informed of the problem and made the baffling decision to tarnish their store's reputation rather than fixing a simple problem. I even showed them how simple the solution would be, but they remain silent. Ordinarily, someone in my position would be quick to fire off one of those 1 star angry reviews we all see all the time and roll our eyes, but I will have to give them a little credit. The main piece of art that was received was very well packed, so I'll give them 3 stars for that, but the loss of the critical component, combined with their complete and utter lack of communication when the tiniest bit of trouble showed up earns them the loss of 2 stars.