Don't use this service. I had an emergency and I wasn't able to be home, and now they won't…read morereschedule me for over a month. The emergency was surgery and I'm a senior citizen, and first they didn't even tell me that they re-scheduled, so I called. And then the individual was so rude on the phone to me. No customer service. Disrespectful of their customers. It's ridiculous. Go to someone who appreciates the business. That is not Nature's Helper.

Sadly I missed an appt. due to being in the ER and then having Emergency Heart Surgery that day…read more Several weeks later I apologized and asked if they could wave the $30 missed appt fee, knowing I still needed a lot of work done. I even said I could provide documentation if needed to verify my story. Apparently the $30 was more important than the $ thousands I would have spent with their company. Obviously, not a company in which I wish to do business. They'll get their $30 but now I feel compelled to let everyone know about their poor customer service and mgt. I'll never understand small businesses that do stupid stuff like this.

I needed my lawn mowed last minute while my family was out of town and used BAM Lawns website to…read moreschedule an appointment. There pricing is straight forward and there are no surprises. I wasn't pressured into singing up for more services than I needed, although I am talking with my family about using their services regularly. It rained all day for my scheduled appointment but Alex communicated with me and was quick to answer all of my questions. The team came out the next day and took care of everything. I would definitely use them again.

We had a different service that we were not happy with the previous year. Contacted Alex w/ BAM and…read moreour yard looks better than ever and with better prices! Communicates quickly via phone or email and billing is super easy online! Flexible options and does an amazing job - thanks BAM Lawns!

Have used Midwest Sprinkler multiple times. They went above and beyond what we talked about. Very…read morefriendly and I would highly recommend!

I had a sprinkler head that was broken and leaking water down a retaining wall. Midwest Sprinkler…read morewas able to come quicker than others I contacted. Erik was super helpful and friendly. He quickly repaired the problem and spent time with me adjusting some other heads and showing me how to do it. He made sure I didn't need help with anything else before he left. Would certainly not hesitate to contact MLS again with any sprinkler needs. Their price was comparable with others I contacted. Thanks Erik!

These folks are incredible the service is amazing and timely…read more You need to hire them for all sprinkler needs

Alternate rain is a great company. They are family owned and I was very impressed with them with…read morethe installation and even a repair they did because of a contractor hitting the line. I would use them over any other company... Thank you for being so good!!!! I called the main number to tell them what a great person I had fix our sprinkler system and I later learned that was his mother.

My neighbor used them in the past but decided not because of the prices are TOO high. Their prices…read moreare commercial prices, no longer for the common residential customers. I would think with having all of their resources of materials it would be a savings for the customer but no more.

Josh and his crew did a awesome job with the landscaping of our front yard! Every plant was placed…read moreproperly, and they were finished in a day and a half. I would recommend them to anyone that asks.

Let me tell you how awesome Jakob was when giving me a quote on a sprinkler system install…read more.. First, he showed up 15-20 minutes early!! Huge plus. But he was also respectful in texting me before he arrived to make sure it was ok. My time is valuable so of course it was ok. We walked the property. He asked questions!! (What a concept!) He asked about my current landscaping so he could accurately place the location of the sprinkler heads. We went inside the house so he could check the plumbing to make sure my water pressure was adequate. My PSI is a little too high and he explained that that could end up breaking the heads or causing water to spurt out. So we're having that part replaced. He made sure that the water lines would go outside like they're suppose to. He also recommended calling MUD to look into replacing the water meter due to it being so old. I've never had a sprinkler system before and never had one installed so I had questions. He answered them and explained the different control boxes and features so I could make a good decision. He went to his truck to write up the quote and gave me a design showing where the heads would go. We went over both options. Both options were cheaper than Millard Sprinkler. (I suggest you go read my review for Millard Sprinkler). We even discussed the time frame for how long it takes to get on their schedule. As an added bonus, I had a brain cramp and left the gate open while we walked the backyard and then went inside. My dogs went outside thru their doggie door and out the open gate. 2 Shiba pups and an older Shiba. After I corralled the older one, Jakob even helped coax Gus into the backyard so I could go get the other 2. It may not seem like much, but it was a huge help. Shibas are stubborn and Gus isn't any different. Jakob holding the gate open and helping to talk Gus thru the gate pretty much ended the decision-making process!! They were almost $2,000 less than Millard Sprinkler anyway when comparing just the sprinkler install but it kept me from wanting to call other companies to get another quote! I'm looking forward to Quality Irrigation installing my new system

I've done business with Quality for a few years. When I bought a different house I signed a…read moresubscription agreement. If you need a head changed or adjusted, they do an acceptable job. If you need a comprehensive review of your existing system with a detailed plan of improvement, this isn't your company. They go through technicians regularly and very seldom send the same tech to work on your system, so I was always starting from scratch with a new guy. They now do drainage and I asked them to solve a simple drainage problem. It took four visits and although they did solve the problem, the amount of frustration that I was asked to endure during the process wasn't what i expect from a professional firm. Look elsewhere for "Quality".

Put in a new sprinkler system and followed our requests. They did it in one day within a reasonable…read moretime and at a fair price. The system was installed about a month ago and sure seems to be working well.

Easy to reach office. Prompt response, arrived within 24 hrs. sprayed weeds in question, and of…read morecourse, FREE of charge as a 'followup visit..

First of all, this company is no longer locally owned. If I could give them a zero, I would…read more We've had them for 5 years and have seen a continuous decline in our yard. Each and every year we have had various people come out and say it's either the heat, just the year, too much rain, not enough rain. We have 6 treatments per year and every year we lose more and more of our grass. They always say, " well.. my yard looks like this too." None of my other neighbors are having these issues and they do not use services. In fact, they just mow and water. That is all. So a week ago, they sent a manager named Ray who stated it's probably rabbits eating your lawn, just the weather.. asked Ray if he could clarify it was a fungus as one if the techs earlier in the year said, he just said I dont know. We can aerate and seed." I said "we do that every year and it keeps getting worse." After that conversation that went nowhere, we called out 2 other companies to come and verify what was going on with our yard. Both said fungus in certain areas and mentioned grub because the grass is dead and has no roots. Other areas are silverish and slimy. We decided to start pulling up some of the areas of grass to prep with top soil for aeration and seed and found a TON of full sized grubs in multiple locations. Supposedly, we've been treated for these for almost 5 years! Highly doubtful! So after a ton of research and conversations with other companies, we called Heartland back and asked for a higher manager to come out. They sent Kevin, their Quality Control manager. Kevin came today at 9:30. I cannot say enough bad things about Kevin. My oldest daughter was here and witnessed his treatment of me as well. He came up the driveway with an attitude and condescending demeanor from the moment he stepped on my property basically asking why he was here... I walked him through the scenarios above and stated that I wanted clarification as to what was going on with our lawn, explained how long it has been going downhill and everything that has been said and tried. I didnt tell him that I used AI and also had two other companies out to verify. Kevin proceeded to blame me and my husband for mowing wrong (absolutely not the case), stated we must be watering wrong (also not the case).. we followed their recs on all to a "t." The jerk then asked if he could see our lawn mower (just had a tune up and new blades) and he said "ahh well there's the problem.. you have an old mower." Also, not the case. Four years old and well taken care of. Then came the same old line they all use "it's just the year, mine looks like that too." Every single Heartland rep uses and used this line. I then told him what I knew. I said its needs Dylox to kill the active grubs. It needs to be treated for fungus and needs aeration and seeding. He got mad. He then stated "yes, its a fungus and can't say anything about grubs unless he looked." I had already told him we dug up tons making room for new sod. I asked why nobody ever recommended fungicide as that is a service option and stated, well that's a $500 program." I stated, "so? We would have payed that to save our lawn had we known!!" Then he said, "I don't recommend that program, fungicide doesn't work anyway." Then I was mad and said, "so you are basically scamming people then." He said I can do Dylox for the grubs you say you have (after I brought up Dylox) and give you some seed and do another weed treatment. What more would you like me to do?" After blatantly blaming our mower and water and rabbits and weather, I just asked him to leave, I wanted nothing further from them. My daughter was so upset with how I was being treated and I was shaking mad. I've never been talked down to or condescended so aggressively in my life. Maybe because I am female and had done my research. I called back the office to complain and they backed him as one of their best. If that was their best, that company is disgusting and has some of the poorest customer service skills in the Metro. I would also venture to say we have been scammed. Take that for what it is worth.