Easy to reach office. Prompt response, arrived within 24 hrs. sprayed weeds in question, and of course, FREE of charge as a 'followup visit.. read more

30 year WELL ESTABLISHED yard. They totally destroyed. When I called the only answer I got was "I'm sorry". Well, I am sorry, but that does not replace my yard, that they destroyed. She said it was too late to send somebody out, (well, this is obvious from the look of my yard), toofix it. I would not have them on my property to scoop the poop out of my yard. The RUDE child that answered the phone could only laugh when I called to complain about the service. As far as the price is, it has cost me $2,000, in just supplies. read more

First of all, this company is no longer locally owned. If I could give them a zero, I would. We've had them for 5 years and have seen a continuous decline in our yard. Each and every year we have had various people come out and say it's either the heat, just the year, too much rain, not enough rain. We have 6 treatments per year and every year we lose more and more of our grass. They always say, " well.. my yard looks like this too." None of my other neighbors are having these issues and they do not use services. In fact, they just mow and water. That is all. So a week ago, they sent a manager named Ray who stated it's probably rabbits eating your lawn, just the weather.. asked Ray if he could clarify it was a fungus as one if the techs earlier in the year said, he just said I dont know. We can aerate and seed." I said "we do that every year and it keeps getting worse." After that conversation that went nowhere, we called out 2 other companies to come and verify what was going on with our yard. Both said fungus in certain areas and mentioned grub because the grass is dead and has no roots. Other areas are silverish and slimy. We decided to start pulling up some of the areas of grass to prep with top soil for aeration and seed and found a TON of full sized grubs in multiple locations. Supposedly, we've been treated for these for almost 5 years! Highly doubtful! So after a ton of research and conversations with other companies, we called Heartland back and asked for a higher manager to come out. They sent Kevin, their Quality Control manager. Kevin came today at 9:30. I cannot say enough bad things about Kevin. My oldest daughter was here and witnessed his treatment of me as well. He came up the driveway with an attitude and condescending demeanor from the moment he stepped on my property basically asking why he was here... I walked him through the scenarios above and stated that I wanted clarification as to what was going on with our lawn, explained how long it has been going downhill and everything that has been said and tried. I didnt tell him that I used AI and also had two other companies out to verify. Kevin proceeded to blame me and my husband for mowing wrong (absolutely not the case), stated we must be watering wrong (also not the case).. we followed their recs on all to a "t." The jerk then asked if he could see our lawn mower (just had a tune up and new blades) and he said "ahh well there's the problem.. you have an old mower." Also, not the case. Four years old and well taken care of. Then came the same old line they all use "it's just the year, mine looks like that too." Every single Heartland rep uses and used this line. I then told him what I knew. I said its needs Dylox to kill the active grubs. It needs to be treated for fungus and needs aeration and seeding. He got mad. He then stated "yes, its a fungus and can't say anything about grubs unless he looked." I had already told him we dug up tons making room for new sod. I asked why nobody ever recommended fungicide as that is a service option and stated, well that's a $500 program." I stated, "so? We would have payed that to save our lawn had we known!!" Then he said, "I don't recommend that program, fungicide doesn't work anyway." Then I was mad and said, "so you are basically scamming people then." He said I can do Dylox for the grubs you say you have (after I brought up Dylox) and give you some seed and do another weed treatment. What more would you like me to do?" After blatantly blaming our mower and water and rabbits and weather, I just asked him to leave, I wanted nothing further from them. My daughter was so upset with how I was being treated and I was shaking mad. I've never been talked down to or condescended so aggressively in my life. Maybe because I am female and had done my research. I called back the office to complain and they backed him as one of their best. If that was their best, that company is disgusting and has some of the poorest customer service skills in the Metro. I would also venture to say we have been scammed. Take that for what it is worth. read more

Heartland Lawns has been my lawncare service provider the past 4+ years and have been amazing to work with from the initial call to all service lines that I have (lawncare and irrigation) with them. I always get phone calls and text messages alerting me when they are on their way for service calls/appointments. I appreciate their friendliness and willingness to always answer my questions. Thanks Heartland! read more

Landscaping or patio work - plants go elsewhere ! Very disappointed with the plants and grasses they provided. Also the brick maintenance to stop weeds and refill sand did not last! Lawn care am happy with. read more

We have used Heartland lawns for our lawn service for 2 years now. Our lawn started off pretty awful, with tons of dandelions and other invasive weeds. Now our lawn is so much greener and nearly weed free. I'm incredibly happy with our lawn and the services we have received from Heartland Lawns. Definitely worth the money! read more

Heartland Lawns - Spring lawn - Landscaping Near Me - Omaha, Nebraska

Great lawn company for all your needs and weeds! I used them for aerating and overseed, which cost me $100 total for double aeration and overseed for my front and backyard (small yards). Customer service was great. Due to a miscommunication, they only did the front yard, but when I called, they immediately returned to accomplish the backyard as well. Would definitely use them again! read more

Bad business. Their crew did not service my entire lawn and I called to have them come back out. They were not supposed to charge me and yet they did. I decided to end my services because I did not see a difference in my yard. They cut off my ability to pay my bill and then kept sending me threatening letters about the bill. Called for clarification, she said she would call back and never did. Received another nasty letter about collections so I called again. No rectification or anything from Esther, my first treatment was supposed to be free and they ended up having me pay for it. I have integrity so I paid the bill I should not have had to pay. It is disappointing company's are not about service anymore, just money hungry. Do not recommend this business. If they tell you the first application is on them, they will renege. read more

We recently used Heartland Lawns for our sprinkler system repairs after moving into our new house. I found them based on a few neighbors using the company for their lawn care and now I can see why. First, their office staff (or at least the one answering the phones) was amazing. She was happy to answer the various questions I had before booking my appointment, and when she didn't know the answer to one, she sent me to a technician in the field to give me specifics. I can't think of the last time a company did that for me. Second, once the technician arrived for the appointment, he walked through the yard with me explaining everything he saw before getting to work. I really appreciated him taking the time to educate me on the issues we were having (a few more than I realized), but also saved me a few bucks by showing me how to do some adjustments on my own for the future. He definitely didn't have to take that much time, but it really went above and beyond for me. Lastly, communication and billing was and is very straightforward. Their website makes it easy to do everything online once you have an account with them. I'd highly recommend Heartland Lawn for sprinkler system needs and I'll be sure to contact them for other lawn needs now in the future too. read more

Heartland Lawns has been instrumental in reforming our neglected lawn into one that we are very proud of.

If I could give a zero star rating I would. We spent over $18,000 on our backyard. Heartland came out in September 2020 and put in landscaping as well as a poured stamped concrete patio (stained and sealed) It was beautiful! In November, I noticed a small crack in the patio. I didn't think a lot of it because it is the Midwest and cracks happen. However they finished our patio and our backyard in September. I wouldn't think we would see cracks less than two months later. We waited until February to see what the crack looked like after the winter months. Well, bad news, the crack was all the way to our foundation. We called and someone came out to look at the patio. They agreed to replace it since it had was stamped, stained and and sealed. We did not believe it would match the color if they just patched it which was a big deal since the patio wasn't even six months old at that point. Jason sent Eric the contractor for the concrete and his crew out to replace the concrete. Worst experience ever! Not only did they get concrete splatter all over the back of our house and our windows which are much higher level than the concrete since we have a deck with three steps to get to the concrete, They dumped concrete in our grass, in our flowerbeds and they left the plywood down on our yard long enough that it completely killed a very large section of our grass. And they damaged our deck removing the old pad. I was mortified. I called Jason who did come out and promised to get everything taken care of... This was the end of June. We are now mid July, Jason as well as Heartland has ghosted us. No calls No repairs Nothing To top it all, we have a crack in the concrete pad they just poured, stamped, stained and sealed in June 2021. We will be taking care of all of the fixes ourselves and we will seal they already "sealed" concrete patio again so that the crack doesn't spread. I showed several of my neighbors the work that Heartland has done or has not done, Oddly enough no one was really surprised several comments were "they are just too big". I'm not sure how they received Best in Omaha so many years in a row but they will not be getting a vote for me! I have warned all of our neighbors on our Facebook page as well as anyone who talks about doing landscaping. I hope word-of-mouth is worth what it used to be and I hope that Heartland Lawns realizes this is not how you take care of customers. read more

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They move appointments and DON'T communicate with the customer. The customer service team puts in notes on the order, but the techs not read them or don't see them. This has caused multiple issues. What happen to communication - if you are moving an appointment I would suggest calling the customer to inform them. Especially if they have had issues in the past with your company. read more

Bad bad company. Do not use under any circumstances. Asked for a simple call ahead due to having 5 dogs and wanted to know when to keep them off the lawn. They removed the call ahead and showed up without notification after I did not sign up for another year. Then denied any responsibility and expect me to still pay for services I did not ask for or authorize. Buyer beware 100% and you will get duped if you use them. read more

I have used Heartland lawns for the previous 2 years (I think, at least last year for sure) and overall was happy with all aspects of their company from services received, to billing to phone call related needs. I called about 7-10 days ago to request a preemergent treatment. I was informed by a lady that those treatments would begin around mid April. I have seen a couple of my neighbors receive theirs already. I mowed 2 days ago and pulled 4 dandelions, so weeds starting to show, rain in the forecast this week. I purchased and applied my own. I called today to cancel services and was asked my reason for canceling. I explained the timing and that weeds already appearing. I was surprised to have been told the preemergent works better once weeds start to appear. I said there are preemergent and post emergent products and I wasn't going to argue but sure didn't think a preemergent would do any good once weeds popped up. Now perhaps I misunderstood and what she was trying to say is they dont have good luck with preemergent so they just apply a post emergent? In any event, I was disappointed to not be able to receive a service as Ive seen their trucks treating others yards in my neighborhood already. I'll review Yelp feedback and try another company. read more

I was dissatisfied with heartland lawns, I did my lawn for 40 years and it always look good. After I had a surgery and was unable to fertilize and do weed control, I hired heartland, now my yards has more weeds then ever before, looks terrible and may take me 2 years to get it back to where it was when I did it. There customer service knows nothing! read more

I can't say enough of how happy I am with this company. I signed up for lawn, tree/shrub and aeration/seeding. Not only is it a great value, but the staff is really customer focused. They are glad to take calls about questions and provide top notch services. I have had other larger and National companies services in the past. I should have switched many years ago. Great company! read more

Have no choice but to use them as they are part of my homeowner association dues. 4th year in my villa. Always an issue with them staining my new driveway. I've made them aware on 3 occasions. I've resigned myself to the fact that they won't concern themselves with that. Never had a real problem with weeds, but this year has been ridiculous. I've spent hours pulling dandelions, crabgrass, and spurge this year. Certainly wouldn't use them if I had a choice. read more

They were awesome and easy to work with on getting my yard ready for the winter season. Thank you read more

Unfortunately, our services with this company came to an abrupt stop. This is due to the lack of professional hiring on the plumbing aspect of the company regarding their irrigation services. A company whose primary goal is to place the blame on the homeowner and not the individuals they hired to get the job done should be out of business. Many sexist references were used towards my family members while negotiations were being dealt with regards to planning and the eventual lack of showing up to the job when planned on. I had high hopes for this company due to positive reviews and accreditation only to find a waste of time. Do not use this company for their irrigation services by any means necessary. Dave, who is the irrigation head manager, when prompted for a solution to a failed plumbing setup a week prior to installation, told us we can give you a refund and solved no issue. But of course, this is all my opinion on the services and impressions we received. read more

We purchased a small Landscaping project for $2600.00 from this company. Low budget plants were placed at the end of the summer. NO grass/weed barrier was installed and almost immediately we had grass growing all over the landscaping area. We reached out and spoke with the landscaping manager. (Carrie/Cassie) she let me know Heartland offers NO warranty on their plants. She obviously hasn't read their contract which clearly states a year warranty. She also asked if we had purchased their maintenance package. Unfortunately, as a customer we were not advised adding grass/weed barrier is an additional expense which must be written in their estimate. This might be an important thing to discuss as a professional landscaping business with your customers. I reached out to the owner Dan and sent pictures. He let me know he would call back, and didn't. After calling the company back, I heard from the designer Brittney who quoted an additional $370.00 expense to add the weed barrier I expected with this project. Heartland Lawn promotes customer satisfaction drives this company, yet clearly wouldn't even respond or come look at the project they did for us. When you search for companies that stand behind their work and products, you might want to look further. Don't forget to discuss grass/weed barrier! This company charges extra for this. read more

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My poor lawn had been ravaged by grubs, my new dog, and fungus. It was time to renovate the poor thing. After trying to get the lawn aerated by another company for more than three weeks, I called up Heartland Lawns. They were immediately responsive, sending someone out to give me an estimate within 24 hours. The estimate was reasonable, and they were able to come out 2 days later to punch holes all over my raggedy-looking grass. They did an awesome job, too. Due to the placement of the sprinkler heads and some monstrous elderberry bushes, some parts of my lawn are kind of hard to reach. They prevailed, though, fighting back the elderberry bushes and maneuvering around the sprinkler heads to ensure that my yard was consistently aerated. I followed up by doing the slicing and seeding on my own. I would recommend Heartland Lawns as a company that does good work and has excellent customer service. read more

Although a totally unnecessary expense, Heartland Lawns can transform almost any ho-hum lawn into a pinnacle of neighbor lawn envy. The price per application in their annual six-step program is a little steep, but it beats taking time to do it yourself and saves on storing product in your garage. I had never used a lawn care company before, but seemed to have less and less time to do anything other than mow my large corner lot. I had seen other lawns in my neighborhood treated by Heartland, so decided to try it out. I could not be more satisfied with the way my lawn looks. All I have done myself is aerated, seeded, and, of course, mowed. When my lawn was bombarded by a surprise bloom of dandelions between the second and third application, I called Heartland, and they sent someone out to spray the next day, and that service call was free of charge. Their friendly customer service folks are very helpful and responsive. You can either pay up front for the annual program, or they simply leave an invoice on your front door when they're done with each application. They also offer aeration, perimeter pest control, and other services for an additional charge, in case you want them to handle everything for your lawn. read more

We like heartland lawns and have used them for a number of years now. Overall, their pricing is better than a lot of places in Omaha and they keep our yard in a much better shape than if nothing was done at all. I would give them four stars except last year one of their pieces of equipment they use to aerate lawn's punched a hole in our fence. We understand that mistakes happen, but the issue was that when it happened we were not notified in any way. To me, that is a statement of integrity, you need to be upfront about these mistakes. We contacted heartland to make them aware of the issue, instead of the other way around. We appreciate that they remedied it but it still bothers us a bit. We are overall satisfied with their service. read more

I had an issue with Heartland Lawns over the summer regarding my dissatisfaction with the quality of service provided on our lawn. I voiced my concerns and asked for a discount on one of my services, but did not hear back from the account manager. After a few months, I escalated my concerns to the BBB and heard back from the owner per my request. He was very reasonable and understanding of my concerns. We were able to fully resolve the issue. read more

This is the 2nd year I've used Heartland and my yard looks so much better than when I was using another company. Not to boast too much but I think I have the best looking yard on the block :) Lisa read more

Customer service is just okay. The rates for standard services (fertilization/aeration/over seeding), are reasonable. But they are crazy expensive for landscaping and maintenance of said landscaping. Some of the plants they installed looked sad from day one. They said they would perk up but never did. They say it is heat stress due to our drought conditions. We expected better results for the investment. read more

I hate giving 5 stars on any survey, but our lawn professional Jason from Heartland Lawns is awesome. If I am home Jason will stop and chat ask about our dogs that he hasn't seen all winter, which means the world to us. Plus, Heartland always keeps our yard in great shape. read more

They never bothered calling before they come and do their work. We have a dog and a doggie door so she can run in and out during the day. The first time they came out, we didnt think much of it that they didnt call, but were a bit frustrated as we were concerned about our dog. The second time they came out to apply insecticide, didnt bother calling us to let us know they were coming out so we could keep our dog inside AND never called us afterwards to recommend we keep our dog inside to avoid the insecticide. I finally had to call them to put a note in our account that they need to call us prior to coming out, but that still should be a standard procedure as we have not had this issue with any other company we have worked with. Very, very frustrated and will likely not use their services after the year is up. read more

I tried getting help from the office and the owner Dan, and neither would contact me. They have an employee thats been there several years that is not honest or has any integrity. I understand after reading some of the reviews in their past there are several people that have questioned their integrity and lack of customer service. They are Best of Omaha winners for 12 years or more so you would assume they were a class act. I cannot say not to use them but be careful how much you trust them to take care of you and your needs. They act like they care but really there is no follow-thru. read more

Last year we enrolled in Heartland Lawns annual 6-Step Turf Wellness Program. It consists of six applications of fertilizer and nutrients starting in March or April and continuing through October or November. The program is designed to make your grass green and plush and it hasn't failed us. We decided to hire them again this year. I'll gladly pay the $40 per month so I don't have to purchase, store, and apply the fertilizer. They come by, get the job done, and then leave a bill at the door. If you're looking for a quality lawn service, give Heartland a try. read more

This is my second year with Heartland Lawns. They have friendly customer service every time and are very professional. I recently recommended them to a friend and her and her husband are highly satisfied as well. My yard looks great!! Thank you... Shannon F read more

I have been a customer of Heartland Lawns for a number of years as a referral from a friend. They provide an excellent product of fertilizer, are always prompt, and their customer service is always very courteous when I call. I would highly recommend and have recommended to others. read more

I will be using Heartland lawns no matter where I live. They are fast, friendly and affordable. It is nice to know that with all the other stuff I have to deal with, my lawn is not one of them. Their custom fescue that they use is tough and can withstand the NE climate. I highly recommend them! read more

I've owned 3 homes since 2000. I feel like I've tried every lawn service company in Omaha. Heartland has been treating my lawn for a few years now and they are definitely the best. My lawn has never looked better, always green, seldom any weeds. Any issues get quickly remedied with a simple phone call. As a native Texan who has an unhealthy pride in a green lawn, they are they best around. read more

These guys do an absolutely awesome job maintaining our lawn and advising us on proper lawn care! You can tell the difference their expertise makes simply by looking at the lawns around ours. I recommend them to everybody. read more

This is my first year ever having a lawn service. My husband killed off a nice portion of our lawn last year with too much weed killer. Heartland gave us really great advice to start rebuilding our lawn and it is really coming around. We didn't expect much progress the first year, but it has been impressive! Not only do the service technicians do a fantastic job, but their customer service is awesome! Everytime I call, I am greeted by a friendly and helpful voice ( usually, Tammy! ) thanks guys! read more

We've used Heartland Lawns for about 5-6 years now and have always been pleased with what we get from them. I appreciate only having to think about fertilization, aeration, etc. once a year when I pay them - they take care of the rest! Lawn looks great throughout the season, they give great tips that absolutely help, and it' more of a pleasure to mow and trim a yard that looks great as opposed to one that's weed infested. We'll happily continue to use Heartland Lawns! read more

I called for a quote a week ago. Got the quote the very next day. Great. Spoke with my husband on it a little bit & he said he would take care of it. Nick from Heartland then called to ask if I had any questions. I explained my husband would handle it. I don't like phone calls but it was only one & a simple follow up so I get it. Then comes the email, followed by a call from Brock, followed by another 2 emails, & another call from Nick. I explain to Nick when we are ready we will call but I really don't like phone calls especially so many in a week. He promptly says well now that you've yelled at me. I didn't yell or even raise my voice. I was simply trying to tell the guy he was turning me off to Heartland Lawns. Now that he says I yelled at him I won't be giving them the business so that $1000 contract we had actually decided to move forward with will go some where else. How about next time you just apologize Nick & say you will stop calling so we can do our part. read more

We've used Heartland lawns for several years after frustrating care from 2 other companies. Our lawn has never looked better! I really appreciate that if I ever have questions I am always able to talk to someone. That was a big frustration with our previous company. I always had to leave a message and no one called me back. (Until I cancelled our service and then they wouldn't stop calling!) Great service and friendly technicians. I would highly recommend! read more

Great experience so far. Have had them for two summers and lawn is hard to walk in it is so healthy and thick. My only complaint is sometimes they are a bit lax blowing off the sidewalks. read more