made my truck look brand new! Dropped it off, a couple hours later I picked it ip and couldn't have…read morebeen happier. It was like a brand new car

Excellent service of both inside and outside detailing. Great customer service. Handy drop off…read morekey slot for after hours. Everything was done in a reasonable time frame. I will be recommending to my family and friends.

Absolutely fantastic experience! I reached out last minute and he was able to fit me in late on a…read moreSaturday, coming directly to my home to detail my car. He spent hours working on it and the car is seriously spotless. I have a dog who sheds like crazy, so he definitely had his work cut out for him, but you'd never know there had been a dog in the car when he finished. The price was extremely fair, especially considering the amount of time and effort he put in. Super hardworking, professional, and accommodating. I'll absolutely be hiring him again and would highly recommend him to anyone looking for a great mobile detailer!

I called the same day and they received my car and when I picked it up I was impressed because it…read morewas as clean as when I bought it at the dealer

I have had the worst experience ever! I asked them to remove the minor scratches with no coloring…read moreand major scratches with coloring. however, they just carelessly brushed all over my car and now it looks way worse (see the pictures with scratches and unbuffed brushing on top). Instead of removing the scratches, they put a ton of color on the rusty parts of my car, which I haven't asked for. I wanted to remove the rust carefully and then put a mild color. definitely didn't want to carelessly add colors on top of the rust. If you want your car to look worse than when you check in with them, go there!

Very kind and helpful. Went above and beyond with service. We were stuck with a flat tire that…read moreneeded repair. They told us come in right away. Only place in town that was open on a Saturday.

Every expectation satisfied and more. I hardly ever give five stars but had to after the service…read morethis team provided. The level of detail exterior and interior befit this OCD author perfectly. They even placed small items in vehicle in plastic bags for easy access. Recommended atheistically and will spread the word to friends.

Ver nice and knowledgeable staff polite and accurate. Product arrived as promised after we paid…read more These are special order items so you have to pay on order. No surcharge for using credit card. No discount for paying in cash. You pay after installation for the installation.

I have gotten two cars windows tinted here. They are always extremely friendly and helpful. I had…read morestruggles with booking my appointment online, and they took my appointment over the phone. They even got me in earlier than I was expecting. Their craftsmanship is perfect and they stand behind their products.

They were awesome!…read more Super communicative and straightforward either pricing. Did an overall great job on my CR-V. Highly recommend!

Wash and Go did an impressive job cleaning my son's Jeep after his month-long trip through some mud…read moreflats out west. The insides in particular were a challenge with all of the dried mud. The serviceman, Donny, is a miracle worker. Getting an appointment was easy. Donny arrived on time and stayed until the Jeep looked like new. I really can't praise Donny enough--a very friendly professional!

I shopped around for my window repair and settle on Ball Auto Body. I was given assurance that…read morecustomer service was a priority. My experience was time consuming and not positive. It involved a windshield replacement. Within the first couple of weeks of the replacement I noticed the window had something on the lower passenger side. At first I thought it was some kind of adhesive left behind. I contacted Ball immediately when I saw the scratch (within 10 days). I brought the car back so they could look at it right away. There was associate from an another location who looked at the window and agreed it was scratched on the outside. He said they would contact "Glass America" , their glass subcontractor, and arrange for the replacement. Then the hail storm hit Madison and the employee I was working with was on a personal leave. Understandably, I was put on the back burner. This week I went back to Bell so they could inspect the scratch and make arrangements for the replacement. The owners looked at the scratch they said it was no longer under warranty. He said he was unable to verify that the scratch was made during the repair. He then said he suspected it was made after I left...perhaps at a car wash???. He concluded he would not replace with new glass. He also said they no longer work with Glass America. My conclusion: Their first assumption is the customer is dishonest. They do not value customer loyalty and represent integrity. They do not stand by the work when it is subcontracted. Multiple trips, phone calls to the body shop, inspection by other associates and multiple reassurances that it would be replaced. Only to have them decide not to take responsibility for a damaged brand new window they installed! To make it more painful this was NOT an insurance claim. I paid a deposit before the repair and also paid in full $1300 when the work was completed. I held up my end of the deal I wish I could say the same about them. I counted on them to do the right thing which I still believe they can. At this point though based on this disappointing situation I cannot in good conscience recommend them. Find a company which makes the customer experience #1. They had an opportunity to have a loyal customer instead assumed the customer was dishonest and wanted to do something nefarious. I would encourage you to base your decision not what they say but how they actually take care of customers!

Ball Body Shop is fantastic. Our car needed massive repairs and their technicians did a miraculous…read morejob. Our car is beautiful and the paint job is seamless. The office staff were so friendly and professional, keeping us updated twice weekly during the 5 week process. We highly recommend Ball Body.

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more