We rented for three years from Big Jim's, Lakewood Ranch in hope of making Florida our home. We…read morenever did move so decided to donate items. I originally went to unit on 5/7 and talked to Gracie, she said Sharon will be back on Monday 5/11 and will call me. I didn't hear from her so on Monday around noon I called her. Sharon (Manager) SAID NO ONE TAKES BEDS AND THERE IS A 350.00 DUMPING FEE. She wanted me to sign abandoned paperwork on the unit. Guess what I found a Charity and they came and took everything on 5/19. My billing went from 5/15-6/14, and they charged me my monthly rate of 158.00.(3 days) Over 3 years Big Jims has made a small fortune off of us $5688.00. but still took their 158.00. I tried reaching out to their Corporate office listed in SARASOTA FLORIDA, 941) 379-8470 (Primary Corporate & Sarasota Line) phone number disconnected. Good Luck people, Shame on Big Jims! Thank you Donna C

EXCELLENT Storage Facility. Beautiful spotless building and fantastic rates. That alone makes…read moreit rank highly with me, but the best part about Big Jim's is the staff. Sharon and Matt were unbelievably helpful and just made everything so easy. I have never had such stellar service at a storage unit place EVER. They go above and beyond.. Knowledge, Efficient, and 10/10 for service with a smile.

I moved from one location near /in Lakewood Ranch, FLorida, to a new house just a few miles away…read more (Primarily because I did not want to pay high golf fees. as I do not golf‼). My sister in-law was visiting me at the time. She has had bad experiences with movers in her past. When Palermo movers came, it was like watching a performance in VegasThe men ran around my couches using their large packing tape and just made it feel fun watching them. They did a great job packing up and loading my furniture in a pod truck, preparing for my move. The employees were responsible, fun loving and extremely competent. Their price was fair. Overall this was a great experience, the last thing I expected I would use them without any hesitation, again‼

We engaged the services of Joe Palermo to move our household goods from Sarasota to Kentucky on…read moreApril 10, 2024. They were very professional, punctual and prepared a detailed contract including charges, and schedule that fit our need. His crew was extremely polite, experienced, very careful in handling art pieces and worked extra hard to complete the packing and loading ahead of the schedule. Susan, the office manager, was most pleasant and accommodating to deal with. There was some delay on the other side due to truck breakdown, but the company addressed the issue, and the unpacking was very efficient. We highly this company for your moving needs. Marshall and Barbara V.

Great place to store your items Sandy is a great manager, he helped us select a unit. That's…read moreperfect for us, very clean store. i can see that sandy cures a lot for history and most of all his customers.

Sandy was awesome very thorough with showing us the various unit sizes…read more After viewing what was best for our needs we returned to the office to review availability and pricing. This is a brand new facility 6wks (April 2024) so there wasn't any info on hurricane details aka how did they stand up to Ian? Love the fact that it's brand new and we will be the 1st to use the space no icky dirt or carry over from previous tenants.

Elite Motorcoach Storage has been a wonderful experience, especially as a first-time RV storage…read morecustomer. Lori made the entire move-in and setup process incredibly easy. She was exceptionally helpful, responsive, and always available to answer questions, which made what could have felt overwhelming feel simple and straightforward. The facility itself is very clean, well maintained, and gives me real peace of mind knowing my RV is safe and secure. I'm especially grateful to Lori for her outstanding customer service and highly recommend Elite Motorcoach Storage!

Pricey. Courteous phone service but the cost seems very high. Responsive by phone immediatelyread more

First off I would like to say that I the only way I used this service initially was because I was…read moreusing Door to Door mobile storage to make a cross country trip from Los Angeles, CA to St.Petersburg, FL. It was an ambitious move but I needed to do it and Door to Door set up my storage needs for me. Well they gave me a date when my stuff would arrive and said that they would contact me or the storage facility would. The date came and went and still no word.. Finally I was able to get in contact with an agent through Door to Door to tell me where my stuff was he emailed me the info and I called the Hideaway. The first person I spoke with was Buck and he was so AMAZINGLY nice. He apologized profusely for not contacting me sooner and had said that Door to Door has sent incomplete information on my container I.E. no contact info. I know right? Incredible! I spoke with Buck and he went over the different options of what I could do with my stuff have it delivered etc. I opted for the cheapest way and just asked if I could come down and get it, it ended up saving myself like 450.00 doing this way then having it delivered which was fine with me, what was even more excellent he waived the storage fee. 55. bucks knocked off for storage cost because I had only had my stuff their for like two weeks. I told him I'd let him know as soon as I could when I was coming down there. Well things came up and I wasn't able to get down to Sarasota for a good month and half. All the while Buck, and a sweetheart named Ron were idly patient with me. I finally was able to get down there just this past weekend. Ron was so nice when I met him and so incredibly helpful. He made a way for us to move our 5X8 trailer inside the facility so we wouldn't have to move in the hot sun, and even lended us a hand moving my couch and sectional in the trailer. To top it all off they even waived the fee again for me even though they could have rightfully charged me. Hideaway storage in Sarasota was AMAZING. The customer service was outstanding and above and beyond in every way. I would recommend this company to ANYONE for storage needs, seriously so awesome, so nice and so willing to work with you. Fantastic!

Anne is great! If you have time and the move is local, rent portable storage units from Hide Away…read moreStorage. They are inexpensive and you can load them yourself. We rented 4 units, filled three of them with items to move where they came and picked them up and took them to the new house. We could then unload them at our leisure. (ok, moving is anything but leisure!) The fourth box we put decorations in and are using as a "Holiday" box. They will take it to their environmentally controlled storage facility and for a small fee, store it for the year. We call them and they deliver it at no additional charge. Great way to move!

Nice folks. Apparently estimate didn't mean much. I had reduced my 'stuff' a lot post estimate and…read moreyet the price was about 15% higher than anticipated. Packers were very efficient and fast however they didn't heed big red signs on cabinets not to pack those contents which needed to stay with the house. Many hassles for me and considerable time waste as former house went on market and I was busy moving into new home. So far, have discovered 1 piece of art with broken glass. Sent in photo as directed. Have now called twice and told they would get back to me but nothing. Not horrible but not a stellar experience either.

​Do not use them . They do not inventory what they pick up from you. So, they do also not indicate…read morewhat room they should deliver the goods to and unpack . Bottom line is that when they don't deliver your stuff , you have no way of going after them . Avoid at all costs !

So far so good! The lot seems clean and well maintained. They have tons of space between the…read moreunits. Having a dump station and wash station are super important so it checks those boxes. Also getting a site with electricity was key.

People are less than helpful at front desk. I've complained at trees being low. They weren't…read moretrimmed. Spoke to manager today and she told me "I am going to stop taking 5th wheel trailer. They are to much of a problem. " Be aware 5th wheel owners!

Sweeney Carpet Cleaning Company....just had three bedrooms and 4 closets of carpet cleaned thru…read morethem and they were fantastic. Excellent results. Cleaning your carpets will extend their the life.

Amazingly thorough and fast- neat -called back and responsive to my questions and concerns - quick…read morenice friendly reliable