Was in the market recently for a Yakima part that happened to be discontinued, and had a very short…read moreperiod of time to find one before leaving for a few days. Evan found the part for me after calling his colleagues in East Providence and asked them to hold it for me. The part was waiting for me when I walked into the RI store the following day. Appreciate Evan's effort, his attention to detail, and their communication. Great job all around. Highly recommend both stores....awesome staffs and great teamwork!!

They were my go to supplier for bike parts, however, they are in decline. The display no longer has…read morethe pegboard of various small items like chain links, chains various hardware, tubes. you have to ask then it is iffy. They are mostly into selling bikes. Seen better days. I now have to go to ordering parts online.

We went in last week and Doug was absolutely amazing. He not only helped us pick out bikes, but was…read moreso knowledgeable and helpful fixing our old one. When we were having trouble fitting all of our bikes on our car bike rack, Doug came out and helped us put our bikes on the rack. He was so patient the entire time we were there. He even ran inside to get a tool to space out our rack better. He went above and beyond; we will definitely be going back to sun and ski, anytime we need bike or ski equipment thanks to Doug.

Went in this past Saturday. They had some bikes but only 2 options for shoes with very limited…read moreoptions for sizes

Shawn at SMC Cycles is amazing…read more Shawn repaired four different bikes with four different problems and did an outstanding job. He was able to quickly diagnose each bike's problem and miraculously fix all of our bikes. Since Shawn was able to repair all of the bikes, no new bikes needed to be purchased and this saved us $$$$. This is the first time we used Shawn and his mobile bike repair service and we will never go to a retail bike store for bike repairs again. Putting four bikes in a car would have been a huge hassle; requiring multiple trips to the bike store. Shawn did all of the repairs right on our driveway and the entire "experience" was flawless and much, much better than going to the bike store. All of our bikes ride great now and we highly recommend Shawn at SMC Cycles. Thank you, Shawn.

I have an old (30 years!) Bianchi mountain bike that has sentimental value. I live by the beach, so…read moreit completely rusted out and was unusable. I had paid hundreds in the past for a tune-up and new tires. Shawn replaced the handlebars, chain and all the shifting mechanisms and restored it back to rideable condition! He responded immediately to my inquiry and communicated regularly, sending me cost estimates along the way, which were a fraction of what I would've paid at the previous shop I used in Boston. Shawn will definitely get my business from now on!

Had an awesome experience shopping here and would highly recommend stopping by if you like to ride…read morebikes. Upon entering I was greeted by the two staff members with a pleasant hello and the question of how can we help you today? Meanwhile both of these guys were clearly in the middle of assembling/ servicing bikes but didn't seem to mind taking a minute to help me find what I was looking for. This was huge for me as i've been to other shops in the past and have had the opposite experience. One time the staff of another local shop couldn't be bothered to look up from whatever they were doing to assist me when I was literally there to buy a bike... a nice top of the line gravel bike I wanted for a long time..that experience left me so jaded I took my business elsewhere. Long story long that was not the case with these dudes, and after helping me find the helmet and peddles I needed I learned a bunch about the owner Jake and head mechanic Ed. Both of them local to the area - their stoke and knowledge of the neighboring trail systems was wonderful and they even hooked me up w/ a shop water bottle - I've got a zillion bottles but who doesn't love free swag?? Safe to say I left shop more stoked on riding than when I walked in and fully intend to shop here again in the future. Lastly, the aesthetics were modern and major bonus points for the sick grunge station they had on!

Helpful, courteous, quick and easy. I would recommend this bike shop to anyone. Service was…read moregreat, owner installed a new bike rack and showed me how to secure bikes while actually placing my bike onto the rack. Also got a new seat and they made sure I tested it first and thankfully they did this because it did need a quick adjustment.

10 STARS!!!! I spoke to Owen, who helped me diagnose and repair an issue on my daughter's Schwinn…read moreAdmiral, and I couldn't have asked for a better experience! I couldn't recommend this place more highly. This is everything you look for in a local bike shop - staff who are helpful, approachable, look to work with bike owners and enable them to do basic maintenance at home, while remaining available for the maintenance and repairs at the shop!!!! This is an absolutely stellar shop. Very few of these are still left, unfortunately.

I had my eye on a bike for a week or so, before deciding to go ahead and order it online on Monday…read more. Said "in stock" and available for pick up in Danvers Tuesday morning or seabrook Wednesday morning. (Danvers was closed Monday). I chose to pick up in seabrook Wednesday since we are in NH and couldn't get down to Danvers Tuesday anyway. My confirmation email said "ships from western cycle" to seabrook location. My receipt was from the Danvers location. I got a call Tuesday at 5:30pm from seabrook saying that they didn't have the bike I ordered in stock at either location. I explained what my confirmation email said and the very sympathetic employee from seabrook said he would call Danvers so see if they had put the bike aside without his knowledge. Danvers was already closed for the day so he offered to call and get back to me in the morning. 10:15 Wednesday I get a call from the owner, with a big attitude, telling me that they don't have the bike. Zero sympathy or compassion for me, the customer. He claims it was in seabrook and must have sold right before I ordered but doesn't know when. I was obviously upset, having ordered Monday and only finding out two days later that they sold me a bike they didn't have. The owner acted annoyed that he even had to call me and said "I don't know what to tell ya". He offered to cancel the order or order the bike (which would come in 7-10 business days), but we are leaving on vacation and needed a bike sooner. He said "sorry" like he was forced to, and was just overall not nice to me. I would recommend Buchika or Philbrick's for your bike needs. Philbricks went above and beyond and legit built a bike for us same day (normally a 2-4 day turn around) so we'd have it for vacation.

There's a lot of old negative reviews, so I'm feeling the need to add my 2 cents. The team here…read moreworks so hard to help you find the right bike for your kiddo. They size them and have a test lot out back to ensure comfort and fit for their needs. Their pricing is probably higher or on par with other spots, but it's the price you pay for the level of focused customer service. With that said, a few notes to be aware of: - they do not carry Trek (space limitations) - it will take time. I figured we'd be in and out, but it's a smaller space so it takes a bit of patience to maneuver within - budget an hour or so if you have a confident rider and know what you want, more if tentative - the folks all seemed like they were working their darnedest to keep everyone happy and taken care of - you don't get that every where nowadays. There were 2-3 families each time we dropped by, so it's a hidden local gem. Help keep our communities local and visit spots like this instead of the big box retailers.

At Wheelworks you never know what you are going to get…read more I have had the best, friendliest, most knowledgeable people help me with purchases, fittings, and service. But they completely messed up shipping my bike to California for a long distance trip (I gave specific directions for the date it needed to arrive - they let my bike sit in the shop for three days and then shipped it the slowest possible way - it did NOT ARRIVE IN TIME FOR MY TRIP!!) They took NO responsibility for any of this. Sometimes they act as if you count for nothing if you are not a "serious" cyclist. I've been ignored, demeaned, talked down to, walked away from. You never know what you are going to get!

My road bike fit with Ed Sassler was superb. I'm return to cycling after a ski crash, and he was…read morevery thorough in problem solving how to accommodate my torn hip labrum and many asymmetries. I'm now cycling within my range of motion and training far more comfortably. He's also a phenomenal educator -- I left the session a better cyclist.

After having a positive phone conversation with someone on staff, I went to this store to see…read morethings in person and some questions. The store felt very chaotic and impersonal. After finally getting someone's attention, the two guys I spoke to were condescending and dismissive.

Had a great day! My wife's first time on an e-bike. Pete was very helpful in explaining the…read moreoperation of the bike. Off we went on the Cotton Valley Rail Trail for a three hour tour headed to Wolfeboro. Lots of stops and starts along the way as she became more familiar with the bike. I'd recommend a longer ride so you'd have more time in Wolfeboro for lunch, ice cream or exploring the shops. The trail is well maintained and an easy ride. The Aventon bikes were in excellent condition and we had the chance to try a couple of different models. Overall an excellent experience and I highly recommend E-bike Expeditions and look forward to renting from them again.

Pete is very professional and returns calls promptly. Amazing customer service! He thoroughly…read moreexplained the bike use and the Cotton Valley trail. Highly recommend Pete and Ebike Expeditions!!