We booked through Viator website " Neuschwanstein Castle - Small Group Tour from Munich" which was conducted by local Radius Tours , Munich. We did tour in 1st week July 2016.
"First of all it was not small -group, there were 24 people as opposed what stated limited to 15 people, tour guide was not professional, no name tag of his or his company, tour was suppose to depart 9.30 am, he left at 9.18 am, as got people with on site booking, same day, samteime, didn't waited for people who have booked in advance, as we reached there 9.20 am, and he was not there, was told by staff , he is already in train compartment, though train did not depart till 10.30am, when we reached there difficult to locate him as he was without his or local company name, we liked for him in 2-3 compartments, when we located in inside a train compartment and gave our confirmed voucher/ticket , he said sarcastically we kicked you out, but if you want to go, sit that side, he appeared unprofessional, tried to be funny rather giving interesting and important information to tourists , He speaks english but difficult to understand.
- worst tourist guide so far.
The other aspect, substantial time of this tour takes time in transportation - took about 4 to 5 hrs of total 9 hrs tour, on return change of train, took another 30 mins, standing in hot sun waiting for train.
Tours would be better by direct bus to save time to visit and know about place.
Place itself is worth to visit and to know about it history, artitecture and surroundings. read more