DO NOT ATTEND THIS My friend and I bought tickets this past week for Mau P this past night (the 30th) at Radius in Chicago. We were denied re-entry after having prior left the venue briefly to accompany our other friend who was unsuccessful at getting in. Vivi who was - at the time - outside the venue with security because he claimed he "could get her in" even though she left her physical id at home. Me and the friend I was currently with, Sofia, had already passed through security and scanned our tickets for entry, but were unaware the ticket or venue had an extremely strict one time scan rule. I had never been to this venue and neither had Sofia. After fifteen minutes of waiting outside in the 34° weather pleading with various staff members from security to security managers to the box office workers, to the ticket scanners, but zero of them sympathized with our situation and refrained from showing an ounce of remorse. I cannot believe we paid over $100 for a concert we didn't even get to see. We were inside for less than twenty minutes while our other friend and her girlfriend were outside talking with security since one of them had forgotten their physical ids but they still wanted us to enjoy the concert since we all paid for it. The friends outside formulated a plan after the security guard was unsuccessful in getting them inside without a physical id. Vivi pleaded to security and even had a photo of her real ID front and back right there on her phone, but the entire security staff wouldn't accept a picture. Apparently it was against their policy to leave--even momentarily for unexpected, unplanned events like this one. No one had told us there was no re-entry and it was not made clear anywhere on the app, on the ticket, or anywhere inside or outside of the venue. We arrived when doors opened (10:00 P.M) and patiently waited outside in the cold. When Sofia and I got inside we were only inside momentarily and got to see maybe five minutes of the dj/opener before returning back outside because Vivi was calling us and texting us to come outside. When we got outside Vivi and Jess told us they were going to uber home after being unsuccessful in getting in without an ID. We didn't get to see the person we paid to see because of a rule - that even if it is stated - is not made explicitly clear to the ticket holder. Now our friends who forgot their physical ids at the beginning and-- by the way uber-ed all the way all the way back to their house in the far north suburbs to get their ids) are attending the concert right now while me and Sofia sit here on the train back home. Below I will include both photos of my ticket and a photo from the ticket scanners tablet saying "1 out of 1 tickets are available to unredeem"-- proving they can make an exception but chose to go down the path of ZERO sympathy for my friend and I. It was clearly a misunderstanding, it was our first time at this venue since we are young adults and it is an 18+ event. If someone could please reach back out to me at their earliest convenience and I'd also like to call over the phone as well with a representative at some point tomorrow during the day to ensure my friends and I who were unable to attend receive full compensation. read more

Radius - Music Venues Near Me - Chicago, Illinois

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I've been here with friends many times and high-quality DJs always play here. Always clean and fun. read more

Radius - Ben Bohmer DJ - Music Venues Near Me - Chicago, Illinois

I absolutely love this venue. I have been here a countless number of times and it's never a disappointment. Love the crowds, sound system and even the small foods at 3am. read more

Waited 45 minutes to get into a show bc the front office was entirely understaffed and didn't open doors till the minute the show was supposed to start. Edit: I was wrong, took more like an hour in the end Edit 2: hour and a half. Goddamn it read more

Over sold the Lorna concert by around 200 tickets, was a nightmare to even get anywhere near the building so we just left. gross. Especially with hardcore bands playing there's a huge risk of danger to everyone in the crowd with all the smashing around, no concert is ever worth risking your life read more

There's just something about going to a brand new venue and reclaiming a type of normalcy after 1.5 years (Finally whew)! That said, this was a refreshing experience all around. It was organized and the staff were genuinely friendly and professional. The entry point experience was quick and efficient. As soon as you enter, you're able to navigate through the lobby and get to where you need to go without much hassle. The main stage is expansive -- the acoustics and visuals can be experienced everywhere. Tired of waiting in long lines for drink service? At Radius the main stage blesses you with multiple bars lined up along each of the walls. On top of that, there is a designated food counter if you're feeling hungry. I went for Loud Luxury and the DJs building up to the main event were electrifying. Looking forward to returning as this will be the place to keep an eye out for future events. Don't sleep on Radius! Tips: Dress code is casual for all. Get your IDs & tickets out ASAP when entering, keep an eye out for your friends, stay hydrated, be respectful towards the staff, and of course have fun. See here for more info: https://www.radius-chicago.com/ Recommendations: The ride-share zone was beyond congested. On top of that, people who drove could barely exit the parking lot due to the sheer volume in all directions. Having a few traffic-enforcers should alleviate the bottleneck; otherwise be prepared for long waits along the street. You're also near Chinatown. Feel free to scope out food spots or extend your good times there. read more

Radius - Headliner: Loud Luxury Joined with Arty and Ship Wreck - Music Venues Near Me - Chicago, Illinois

Seriously f*ck this place, because they use Event medical solutions, that will prey on you if business is slow. Be careful going to this venue; the other day I was there for the Lorna show, on the way out, I was accused of punching someone, which didn't happen, then accused of being on drugs, which I was not. Then they said I had been drinking (which is true, but when is this frowned on at a rock show?), so overzealous security and medical personnel forcibly restrained me, and sent me to the hospital against my will. None of these people seemed to have an ounce of empathy, and I still don't believe that it happened, but thankfully my buddy was with me to confirm that everything I recalled was accurate. The hospital determined that I was fine, and quickly let me go, but not before racking up an ambulance and hospital bill. I've tried reaching out to Radius without success. If you are someone who likes to get out and get loose at a concert, beware!!! read more

Radius is a great music venue that stands out in a city of great concert halls. Located in an old warehouse in Pilsen, I was excited to check this place out when my girlfriend and I attended the Alkaline Trio & Bad Religion show. I got to say that I'm a fan of Radius. The bars and bathrooms are plentiful here (big plus with any music venue), the staff is a well oiled machine with getting everyone in and checked, and the space is massive. We stood on the side of the stage and felt we had enough room even with a sold out show. We felt like we could socially distance ourselves but still get a good view of the stage. Radius provides a great concert experience before the opener steps on stage. Can't wait to go back! read more

To be honest, I thought this was a pretty solid club! I went for Tiësto last night, and it was so much fun. Drinks were pretty reasonably priced for a club venue and it had amazing air circulation, and it was actually a very nice temperature throughout the concert. This was pretty surprising, considering a lot of the other venues. It tends to get rather hot and this was not the case here. They also had another stage with a concert going on I stepped in for a minute, but it wasn't necessarily my vibe just as in the music quality but it was still cool they had this giant space to do things. I would definitely go back if there was another cool concert in the area it seems like they have a good set list. read more

Radius - Music Venues Near Me - Chicago, Illinois

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Terribly long wait times, showed up half an hour before doors opened and still ended up waiting over 2 HOURS to get in, completely outrageous, they need more staff and more entrances! read more

Radius - Music Venues Near Me - Chicago, Illinois

I was very impressed by this venue when I came for angels and airwaves. First, it's easily accessible from the red line and a great excuse to grab dinner in Chinatown first. Second, it is huge! A great open space with lots of room. There are bars EVERYWHERE, every wall is a bar and I never waited more for more than 1 person in front of me. Prices are a little high, more like a nightclub, which was a little disappointing since the vibe inside wasn't really "nightclub". But the sound was great, nice and loud. It definitely didn't sound echoey or anything, which was a concern I had when I first walked in. I was a little surprised to hear that shows have to end at 10 but maybe it was just this particular one? But I'm definitely looking forward to seeing more people here. read more

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This place means business. Cold air. Food and drink. Mean security ladies. Physically aggressive sometimes but if a security is swinging on you atp fight back. Unless its at mansion nightclub. Then the security will shoot you in the face and kill you. Anyway. This place is alright in my opinion. read more

The staff is so organized here, perfect ambience. Always great artists come here, I mean the best ones read more

Radius - Epik high!!! Let's gooo - Music Venues Near Me - Chicago, Illinois

I'd highly recommend this place if you're looking to get injured by falling objects and enjoy an unexpected trip to the hospital. Oh, and if you want the full experience, don't miss getting shoved by security on your way out. Easy lawsuits waiting to happen! read more

It was a fine venue. Good acoustics, friendly staff. Do wish they'd let people in rather than having to wait outside in inclement weather. Bathrooms are super clean. We found free parking six spots down from the gate and we got there 20 minutes before the doors opened. I hear there was food, but I saw no menus or anyone eating. We ate across the street at the asian market. read more

Radius - Clean women's bathroom. A true rarity amongst venues. - Music Venues Near Me - Chicago, Illinois

Seamless experience all around, plenty of well-staffed, good systems in place for handling entry, coat check, security, merch, bars, and food. Well ventilated; it doesn't get too hot even a bit closer to the middle of the crowd. Multiple bars with no line for a well-attended show. Upstairs area did not require VIP for the show I went to and had a nice view from there. Very easy to move around in general. And a lot of exit doors all along the main standing room area for safety. Great show! Not much more you could ask for. read more

GREAT sound at this venue. They clearly spent serious cash on the PA and sound treatments for the walls and ceiling. Nice and spacious, though I wish the concert hall was wider and less deep, but there's nothing they can really do about it now. Plentiful bathrooms and bars, though the beer selection was very weak (only Coors Light, Heinekin, and Gumballhead - how do you not have an IPA?). The space could use some "warming up", as it completely adheres to the "cold, industrial" vibe. Some wood on the walls, even a painted mural would help. The big gripe? $15+ bucks for a beer. HOLY CRAP. I know beer isn't cheap at music venues, but sports venues don't charge that much. Most medium size venues still sell beers for under $10. Pre-drink and save your greenbacks for beers at Skylark down the street after the show. read more

Radius - a crowd of people at a concert - Music Venues Near Me - Chicago, Illinois

Went to a lolla after party here, and it was awesome! Very cool and intimate venue. I've only been for an event, so I'm not sure what it's like on a normal night. read more

While the venue itself is clean and new.... Let's call it what it is... a warehouse with expensive drinks. Please do NOT charge me almost $6.00 for a bottle of water. People should be able to get bottled water for under $2.00 to stay hydrated. Instead you have bartenders pounding shots behind the bar. read more

Super cool venue. My first visit was to see Juvenile, Mannie Fresh & 400 degreez and it was AMAZING

Turned away at the door for not having a state ID showed passport but still not let in. No where was a state ID mentioned as a requirement for entry especially for a 17+ jpg mafia show. read more

I came here to see DPR the Venue was very unprepared workers were screaming at people super rude, venue seems to be used for more EDM type of music so it was a little hard to hear the actual artist since there was so much bass be prepared to fight for your life read more

I have never in my life experienced such amazing staff at a venue before !!! Shoutout to CARMEN who stayed with my friends and I and helped us for at least 30 minutes after we had issues with our tickets. There were at least 10 different staff members who came over to assist us during the whole ordeal and made sure we got it sorted out so we could have a fun night. The door staff, security, and the box office all went above and beyond to check in on us and be so kind when they could've easily just turned us away. Currently starting a Carmen fan club if anyone wants to join! read more

I came to see a show with my friends and had problems with my ticket. The staff exhausted every effort to help me (ESPECIALLY Carmen who stayed with me the entire time) and eventually got me into the venue. I had an amazing night and it's only because so many people were so kind and caring. Everyone truly went above and beyond from the box office staff to security. I also want to give a big thank you to Santos and Pete (so sorry if I misheard your names). Couldn't recommend this place enough. THANK YOU CARMEN!! read more

Short version: just Uber here. The most horrendous experience with parking. I drove 5 hours to attend a concert here so I paid for venue parking in advance. Get there a few hours early to wait in line for the concert and they tell me to park at a random location because the radius parking lot for RADIUS is being used by staff? Yes, you heard that right. So I park my car in that random location that I was told and ONE HOUR BEFORE THE SHOW STARTS they tell me to MOVE MY CAR OTHERWISE IT WILL BE TOWED?! I have to leave my spot in line to move my car and drive in literal circles and no one is giving me a straight answer where to park. 20 minutes later I see signs for "RADIUS PARKING" in the same spot I originally parked but now someone else handling the parking? They literally tell me "we are not radius not our problem. $40 cash or $45 credit". After I tell them I already paid for parking. I ended up paying the $40 AGAIN. I get an email after the concert that they will refund my original parking after 30 days. Just horrible. So many people had go through the same thing. Absolutely insane. read more

WARNING!!! Be prepared to dump lots of cash. $40 cash to park $45 for credit Cheapest beer is Coors light at $13 Water $6 The food was actually priced OK, so if you're going to a show to drink water and eat pizza and fries then you're in luck. Aside from being one of the most expensive venues I have been to, the place is nice with lots of space and great sound, but it's not a place I care to go back to if possible. read more

Worst venue I've been to. Doors opened at 630 and didn't make it inside until 8 because of the crazy long line. Missed the opening set which was the main reason for me going to the show. Major disappointment not going back in this venue. read more

Got there at "doors open" and waited 1.5 hours in the freezing cold. Missed the band I paid to see. Hands down the worst venue I've ever been too. Not to mention a beer is $14. read more

Radius - Terrible lines - Music Venues Near Me - Chicago, Illinois

Update: AXS finally reached out and said Radius approved us for a refund after 2 YEARS of fighting with both them and Radius. Not once in the last 2 years did I hear back from anyone at Radius despite calling, leaving voicemails, and emailing many times. I will actively avoid the venue in the future no matter who plays there because this was so much of a hassle. Really disappointed in a place that is supposed to be such a great venue. Yelp, stop hiding the bad reviews. People are posting them for good reasons. read more

Awesome venue!!! I went to the soft opening last night and it did not disappoint. Lots of great entertainment.. a band, a DJ and SCOTT STAPP! Yes, Scott Stapp from Creed. The sound system was amazing and there wasn't a bad spot in the entire venue. It's very spacious and can hold thousands of people. There are also a lot of separate bars there, which is nice. Having multiple bars will cut down the lines for sure. There is a small balcony area which I'm assuming is going to be for VIP's at concerts. There is a parking lot out front but it didn't seem very large. Public transportation or Uber seems like the way to go here. All of the staff was friendly too. I'm looking forward to going to concerts here! read more

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Got there at 6:30 when doors opened and didn't get in until 8, massive line and missed opening act and was told I should have gotten there at 4 by ID checker- how does that even make sense when doors weren't open? How do you anticipate getting thousands of people in before opening act and charge me $50 a ticket plus $14 per beer. Venue sound is meh. Get real, won't be going here again. read more

I wanted to like it. I've been to my fair share of concert halls and festivals. My friends and I ended up coming here for Elrow and we had a great time. Easy to get in, plenty of bartenders, good people. Music at times was a little too loud which, hell I'm at a nightclub, these things happen and I didn't bring my noise filters, that was on me. Why the one star? After living in NYC, I don't know why beers are $16 (for a coors light/heiniken). Even at the nicest places, I wouldn't spend more than $12 beer, with a selection. I'm fairly sure that heiniken sponsors most dj/rave events so I STILL can't complain about the selection. But come on, $16? Main reason this place is getting 1 star was coat check. They can't run a coat check, the basic of basic things. When they gave me my coat, I told them there was 2 and the guy just shrugged his shoulders and said, "no there wasn't", and just helped the next person. Had another person help me and they said since "they couldn't find it, I'd have to wait until closing when everyone leaves then they could look for the other jacket". It's 3 am, I'm not waiting 2 hours for a jacket. Thankfully, after waiting for another employee to help me (45 mins later), he helped me get my 2nd jacket that 'did not have a number on it'. If you wanted me to pay for 2 hangers for two coats, that's fine, just tell me and I'll pay but I sat there and watched the employee hang my two coats on one hanger before I left. I wasn't the only person that was having problems, all customers were waiting 5-10 mins for coats, per person. Yes, there were the occasional, "I found it right away" but this was the exception, not the rule. It's a coat check guys, wtf. Disclaimer, I'm in my late 30's so maybe I'm just a curmudgeon-y old person. But if your going to bill your establishment as a high end nightclub, you need to do everything right. Waiting an hour for a coat is not acceptable. I'll come to Radius during the summer when I don't have a jacket and if there is something I am burning to go to. There are plenty of other places to check out in Chicago. This isn't one of my 'go to spots'. read more

There are definitely pros and cons here. The pros- this is actually a great space, with plenty of bathrooms and bars and a large coat-check area, and great acoustics. It's easy to get to. I'm told street parking is actually pretty easy but I prepaid for their parking lot (which is secure) and that worked out great. It is abnormally expensive for drinks. More expensive than the United Center or Soldier Field, actually. Drink prices are up all over the city but come on now. They have got to do something about their entry security. There are only like 3 or 4 lanes for several thousand people. They're checking IDs, giving you wristbands, checking purses, and wanding every individual before even checking tickets (maybe permanent metal detectors could speed some things along?). They open the doors at the same time the opening act goes on stage. What's up with that? No other venue I know does that. Some people actually want to see opening acts too. I got there perhaps ten minutes after doors opened and was outside in line for 40 minutes. No other venue I've been to is that bad. Give it like an hour before any live act, Radius. read more

Would never Recommend going here. Got removed by 5 security guards (three 25 year old women) for no explained reason and then harassed by several random men inside the venue who were recording us as well. Then as we were waiting for our Uber we were yelled at by security for waiting in their lot (about 30 feet away from the entrance) instead of across the street at about 2 am. So not really sure what their deal was but as a young woman I did not feel safe at all. Not really sure why this all happened but would not recommend going based on the treatment we received by staff read more

Hello. I have always enjoyed every show. I have been to at your venue. I have always been treated respectfully and had a smooth experience until tonight. Things turned out to be a little different. I had difficulties getting my coat out of coat check with just a picture of my number. If you are going to enforce rules, the customer should be aware of those. It should be posted that you need to have your actual ticket. Consider implementing some type of color coating system for certain days I understand running a business of this magnitude comes with a lot of liability. I am in disbelief that it came to this over an adult coming to get my coat which I could identify and you could also see when the picture was taken of my ticket. I was unaware that I should've held onto my ticket. More so than my coat was how the girl that said she was her manager treated me. She was demeaning disrespectful and lacked any type of customer service or willingness to resolve what she turned into an issue. I do not feel this situation was handled appropriately Following me out and making threats and then jeopardizing a kids job over a rule that no one was aware of as a consumer. This seems very extreme and disappointing for a venue that I held so high. I hope someone can look into this so that this manager can receive appropriate training. Thank you. read more

The bartender Danny and J West were amazing with the drinks and made the experience with Walker & Royce a memory to not forget. Great customer service and really great drinks read more

Venue is pretty cool, but the crowd that was at the Tiesto concert was horrible. People were being pick pocketed all over the place. A girl had to be carried out, she was seizing and who knows what drugs she was on. My girls had their phones in fanny pack facing forward and someone stole both of their phones. The security is a joke. Don't plan to go there unless you are prepared to be victimized and surrounded by gang bangers. read more

It is 102 degrees outside and they forced VIP ticket holders to wait outside for 45 minutes. Several people almost passed out. Be prepared that logistics are not the best. Updating the review: The security staff really bumped up this review. There was a severely intoxicated person who punched my friend and they escorted her out pretty quickly. The venue itself is really nice and the acoustics are great, they just really need to get better at making sure patrons stay safe during delays during admission. read more

This venue is awesome! Very roomy and great options. Staff is extremely friendly and helpful. Great shout out to staff member Santi. He was extremely friendly, understanding and helpful. Just want to say thank you again for your help tonight because it was greatly appreciated. Overall highly recommend this venue and their staff. Santi is definitely a valuable member of the team. Great experience here. 10/10 read more

called and left message. emailed as well. no response back regarding question of whether 16 yr old could enter with his dad. arrived and was denied. read more