5/2025 I stayed at this HIX on a Saturday night in May. I needed a place to stay as I was driving…read morethru I-80. They follow the HIX playbook. The room, breakfast area, lobby & parking lot was clean. My car was not molested. I will stay here again next time I'm passing thru. My only suggestion is to have bigger signs to your hotel from I-80.

This is by far the best chain hotel I've visited in some years. The staff told me it's consistently…read morerated as one of the best Holiday Inn Expresses in the country. After having spent a night in a comfy bed, swam in the pool, enjoyed the hot tub, had a yummy breakfast, enjoyed some festive decorations, used the quality bath products, chatted with the friendly staff, and saw just how clean everything was, I'm inclined to agree!

Beware. Bedbugs! The management did not respond to emails and either did Hilton. I was charged…read morefor a night after I cut my stay two days early due to the bugs. If you stay here check your room! The front desk did not take the report or photos seriously.

I travel frequently for work and visit this hotel often; usually 3 nights per month. They have…read morerecently had some staff turnover and things have gone a bit downhill. The hotel is near a highway and some rooms are very loud due to traffic sounds. Even though the hotel is usually not at capacity, they cannot change my reservation to a different room in a quieter location, stating that the system will not allow them to make this change. And for some reason, during my last 2 visits, they have given me a handicap accessible room with a lower bed. Front desk staff is also not as attentive or friendly as the previous team. The rooms are still clean and the dining room staff are incredible. But the overall service is declining and I may look into other lodging options in the area for this reason.

Had a long stay at Park Inn while my spouse was in town for work. The facilities are dated and have…read morethe feeling of a location that was once pretty grand and sort of kitschy but is a shadow of its former self. It was kind of fun to stay here with our child for the extended time we were here, though--kind of adventurous. It reminded me of the Soviet-era version of The Grand Budapest Hotel of the movie of the same name. The central pool area with all the artificial vegetation is fun. We had a room with a balcony looking down on the pool area. The cleaning staff (all of one person, I think) was so nice. They only stop by once a week, and never cleaned the room while we were in it, but she was kind in getting us towels and trash bags. The manager is a stressed out man but very nice. They are running this place on a shoe string. There were very few guests during our stay. A few were there on the weekend, as I think there was an event happening in town. The public space where the pool is echoes a lot into the rooms when people are in there. We had a tub oddly placed in the room, which is right next to an ungrounded outlet that is really not safety minded. The bathroom does not have a fan, so the steam is an issue. Soap dish in shower was held on with tape and caulk. It fell off during our stay and exposed mold behind it. The tub showed rust. The elevator was broken for half our stay. The pool was down for the first half of our stay, but it was repaired. The lock on the side door is broken, so anyone can enter the building at any time. The Radisson branding is limited to the signage, room numbering, and artwork in the rooms. Continental breakfast is coffee service, frozen packaged muffins, and a fruit bowl of oranges and apples. Most of the listed channels for the TV no longer have subscriptions.

I'm sorry Park Inn but it was not good…read more - Moldy potato behind A/C - Pool was supposedly open from 10-10 but they never locked it - The hotel doors don't lock - The blow dryer doesn't work - The shower head is rusty - Keycard doesn't work half the time - Not maintained well/cigars and trash tracing the perimeter of the place - Complimentary breakfast is a muffin, and a fruit - Coldest pool water I've ever touched even though had been told it was room temp

What a shit hole! I'm only here one night. My non-smoking room reeks of cig smoke, there are burn…read moreholes on the blanket and sheet. No towels in the room and there is debris all over the floor. This is by far the worst hotel I have ever seen in my long career of travelling! I wish o could get a refund!

Well the reviews and photos were definitely a factor in not booking there it looked so gross I'd…read morerather pay more than stay here please Redroof Inn clean up your house we used to like it there and have free pet stays please please do better

This location was great and they had 3 electric chargers. The employees were friendly and the rooms…read moreare super big and clean. Why I can't give this 5 stars..... you will have a Red Hot Moment. No matter how low you set the thermostat, (we had the lowest) the air only ran 1 time at night. It's August guys. I can't imagine how warm July would have been. I finally woke up sweating and did donuts in the middle of the room trying to set off the sensors. It worked and at 3am we finally got air. The ac did not kick back on till 8am. The other setback are the thin ceilings. Think 5 year old running around at 6am on your ceiling.

Nice Hampton Inn, we stood for one night, July 3-4 th. We…read morewere checked in by the new GM, who stated she was suppose to start the following week, she was very pleasant, as she was learning the computer and system. Room was very nice and comfy. This location had a nice pool, little gym, and continental breakfast. Continental coffee or tea 24 hrs a day in the main lobby.

The hotel is being refurbished to a nice standard. Our room was excellent. Very spacious, well lit,…read morelarge TV, comfortable (!) sofa. Breakfast is standard but a little thin on bread choices. Decent coffee. We were pleasantly surprised.

Great experience and rates! The facility was under construction and remodel in parts. Wonderful…read morebreakfast area. However, quite a few areas where the wallpaper was peeling. Fitness area is on the 3rd floor which is under remodel and feels abandoned.

Where do I start? The older woman, who was the outgoing manager, was beyond worthless and rude…read more There was an issue with my group reservation. Instead of at least trying to assist me, she looks at the computer and says call group sales and proceeds to give me a flat out bogas number she repeated call (800-8000), as she walked away. Then Robert replaced her as the evening manager, talking about going from bad to worse. After trying to get Rob to give me some type of assistance he gave us the number to group sales which was wrong as well. How do you give out the wrong number to you corporate Group Sales. Growing more frustrated with the gross incompetence we decided to file a complaint against the hotel. Because they screwed up our reservations didn't try to help us, blame the corporate office and everyone else. The WORST staff EVER!

There was a chair in the room and it had dead bugs (bed bugs) on it. I pulled up the sheets to…read morecheck the mattress and the entire side of the mattress was ripped open. The mattress was dirty. I walked out immediately. I wish I'd taken photos but I was just so completely creeped out I needed to leave.

Warning! The beds here are dangerous!…read more When I first laid down, I almost did not want to wake back up. They were SOOOOO comfortable, I might have slept past my check out time. The pillows were perfect as well. The breakfast was extremely delicious as well so Thank you, Shania! Minnie and Kamar, you were great as well!

Stayed here a few times over the years. This was our first time meeting the desk crew of Alexis and…read moreHarsh (GM). Though checkin time was a few hours away, they knew we were weary travelers and quickly found us rooms to settle in. We so appreciated their kindness and wanted to publicly say "Thank You"! This place is consistently well maintained to the Hampton Inn quality that you expect. The rooms are fresh and clean with comfy beds. The breakfast team work hard each morning to offer hot and cold choices that are constantly replenished. They are always moving around cleaning up to make room for the next guest. We thoroughly enjoy our stay each time. Keep up the great work. Enjoy!

I was working in the area and stayed here, since it's the only Marriott close to Mercer. Check in…read morewas decent, but all the other employees I bumped into while there were really friendly; they either waved and said "hi" or made conversation. The property is nicely kept up and everything is in good working conditions. The bed and room were comfy, though a light bulb was blown out in my bedroom's bathroom. TV seemed to work well. Breakfast was set up and ready ahead of their 0630 time, which is nice, as 0630 is actually too late for many doing business travel; 0600 or even 0530 would be a much more appropriate time. The gym was in decent working order and clean as well. I'm happy things seemed well on this trip, as it seems I'll be back... a bunch.

The hotel was nice, but after a long day of travel we were not received well. The first thing…read morethey did was not honor a government rate and frustrated my wife who was on work travel. We are elite rewards members and have stayed at multiple Marriott hotels over the years and this one was by far the worst reception ever. My wife went down to the front desk a couple of times to try to handle the rate issue and the lady was watching tv on her phone each time. The next morning my wife was talking to the morning shift front desk worker over internet issues and she was nice. My wife told her about our rate issues and she acted like she cared which was better; however, the guy dressed up in the nearby office didn't bother to come out and try to assist with my couple of complaints. He threw his hands up when the front desk worker asked him about the wifi. Not sure what he said but the front desk worker took my number for follow up once getting their wifi fixed. Room was clean other than mold in the bathroom. Gym was decent. No working wi-fi at the hotel.