We were looking for a place to stay for the night on our drive home. Our first time staying at this…read morelocation and it didn't disappoint. Conveniently located near I-80 with plenty of parking. We were greeted warmly upon check-in. The hot breakfast was well stocked and dining room nicely appointed. Our room was clean and spacious. We were happy with our stay.

5/2025 I stayed at this HIX on a Saturday night in May. I needed a place to stay as I was driving…read morethru I-80. They follow the HIX playbook. The room, breakfast area, lobby & parking lot was clean. My car was not molested. I will stay here again next time I'm passing thru. My only suggestion is to have bigger signs to your hotel from I-80.

Beware. Bedbugs! The management did not respond to emails and either did Hilton. I was charged…read morefor a night after I cut my stay two days early due to the bugs. If you stay here check your room! The front desk did not take the report or photos seriously.

I have stayed at this location 40+ times over the past 2 years. I travel very frequently for work…read moreand this location has remained my favorite. The accommodations are average, but nothing less than you would expect from a Hampton Inn & Suites. I have stayed at nicer hotels, but the sole purpose for this 5 star review is the staff. The service is unmatched. The rooms are always clean. I rarely have issues. I have never once dealt with a difficult employee. The few times I've had small issues come up, they get resolved without any frustration. Specifically, Marcus is awesome. He always remembers me when I get there. He has caught and fixed issues with my reservation several times before I even noticed. When he sees that my corporate rate isn't added properly, he fixes it before I get a chance to bring it up. He truly goes above and beyond to ensure my stay is enjoyable. Every time. I forgot my wallet in my room one time and they found it and shipped it to me. I had quite a bit of cash in it and it was all there when I received it. Sounds simple, but these days it is worth noting that type of honesty and integrity. This location has set the bar so high for customer service that I get frustrated when I don't have the same experience elsewhere. Getting to engage with a team of employees that are able to consistently offer a great experience at every interaction is truly a privilege.

Had a long stay at Park Inn while my spouse was in town for work. The facilities are dated and have…read morethe feeling of a location that was once pretty grand and sort of kitschy but is a shadow of its former self. It was kind of fun to stay here with our child for the extended time we were here, though--kind of adventurous. It reminded me of the Soviet-era version of The Grand Budapest Hotel of the movie of the same name. The central pool area with all the artificial vegetation is fun. We had a room with a balcony looking down on the pool area. The cleaning staff (all of one person, I think) was so nice. They only stop by once a week, and never cleaned the room while we were in it, but she was kind in getting us towels and trash bags. The manager is a stressed out man but very nice. They are running this place on a shoe string. There were very few guests during our stay. A few were there on the weekend, as I think there was an event happening in town. The public space where the pool is echoes a lot into the rooms when people are in there. We had a tub oddly placed in the room, which is right next to an ungrounded outlet that is really not safety minded. The bathroom does not have a fan, so the steam is an issue. Soap dish in shower was held on with tape and caulk. It fell off during our stay and exposed mold behind it. The tub showed rust. The elevator was broken for half our stay. The pool was down for the first half of our stay, but it was repaired. The lock on the side door is broken, so anyone can enter the building at any time. The Radisson branding is limited to the signage, room numbering, and artwork in the rooms. Continental breakfast is coffee service, frozen packaged muffins, and a fruit bowl of oranges and apples. Most of the listed channels for the TV no longer have subscriptions.

This hotel was shockingly bad. Think long and hard before staying here. When staying at hotels for…read morepersonal travel, I go between hostels and inexpensive hotels/motels, so I'm hard to shock. The hotel is under construction, so there was almost nobody staying there (not a problem, but worth noting because it meant almost all the amenities aren't available. I was only staying one night and was exhausted upon arriving, so I didn't care. What did bother me was: 1. The elevator was not working, so I had to climb a stairway with my luggage in very dim lighting. If I had mobility issues or someone who wasn't comfortable dealing with getting jumped in the dark, I'd have been in trouble. 2. The hallway where I was staying was littered with trash (see video), so including food, used q-tips, abandoned food wrappers, etc. 3. The door handle wasn't functioning properly, so I had to drag myself and my luggage back down the stairs to speak with the staff, who weren't at the front desk for 15 minutes. I expressed some frustration and exhaustion, but they told me how to open the door and that they'd been hearing about this problem (then why not mention it when I checked in?) and neither offered to help with my bags. 4. Once I got in the room, it was clear that it hadn't been cleaned properly (see photos), including a dirty microwave, melted cheese on the desk, a candy wrapper in the toilet (who does that??) a dirty fridge, and trash on the floor. 5. There were no blanket or comforter on the beds--just sheets and the room was chilly, so I didn't sleep very well. 6. There was what looked a lot like black mold in the shower (see photos) I was so tired, that I should just suck it up and get some sleep instead of asking to move to another room; laziness on my part. Upon checking out around 11am, I asked to have a quit chat with the manager and made it clear I wasn't asking for a refund of any kind, just wanted to provide feedback. The (different) staff said there was no manager on site for several hours, so I asked for an email. The staff member gave me a personal email--which I asked about--and was assured that there was no company email for the manager. He asked me what the feedback was, so I outlined my concerns and asked if he wanted to see the photos. As he looked at them, he dismissed each of my concerns ('I know the room was cleaned', 'the hallway was only dirty because it was late', 'we don't usually keep anything but sheets on the beds', 'that's not mold', etc.), so rather than validate any of my feedback, he just blew me off. Do not stay here.

What a shit hole! I'm only here one night. My non-smoking room reeks of cig smoke, there are burn…read moreholes on the blanket and sheet. No towels in the room and there is debris all over the floor. This is by far the worst hotel I have ever seen in my long career of travelling! I wish o could get a refund!

Well the reviews and photos were definitely a factor in not booking there it looked so gross I'd…read morerather pay more than stay here please Redroof Inn clean up your house we used to like it there and have free pet stays please please do better

This location was great and they had 3 electric chargers. The employees were friendly and the rooms…read moreare super big and clean. Why I can't give this 5 stars..... you will have a Red Hot Moment. No matter how low you set the thermostat, (we had the lowest) the air only ran 1 time at night. It's August guys. I can't imagine how warm July would have been. I finally woke up sweating and did donuts in the middle of the room trying to set off the sensors. It worked and at 3am we finally got air. The ac did not kick back on till 8am. The other setback are the thin ceilings. Think 5 year old running around at 6am on your ceiling.

Nice Hampton Inn, we stood for one night, July 3-4 th. We…read morewere checked in by the new GM, who stated she was suppose to start the following week, she was very pleasant, as she was learning the computer and system. Room was very nice and comfy. This location had a nice pool, little gym, and continental breakfast. Continental coffee or tea 24 hrs a day in the main lobby.

The hotel is being refurbished to a nice standard. Our room was excellent. Very spacious, well lit,…read morelarge TV, comfortable (!) sofa. Breakfast is standard but a little thin on bread choices. Decent coffee. We were pleasantly surprised.

Great experience and rates! The facility was under construction and remodel in parts. Wonderful…read morebreakfast area. However, quite a few areas where the wallpaper was peeling. Fitness area is on the 3rd floor which is under remodel and feels abandoned.

Where do I start? The older woman, who was the outgoing manager, was beyond worthless and rude…read more There was an issue with my group reservation. Instead of at least trying to assist me, she looks at the computer and says call group sales and proceeds to give me a flat out bogas number she repeated call (800-8000), as she walked away. Then Robert replaced her as the evening manager, talking about going from bad to worse. After trying to get Rob to give me some type of assistance he gave us the number to group sales which was wrong as well. How do you give out the wrong number to you corporate Group Sales. Growing more frustrated with the gross incompetence we decided to file a complaint against the hotel. Because they screwed up our reservations didn't try to help us, blame the corporate office and everyone else. The WORST staff EVER!

There was a chair in the room and it had dead bugs (bed bugs) on it. I pulled up the sheets to…read morecheck the mattress and the entire side of the mattress was ripped open. The mattress was dirty. I walked out immediately. I wish I'd taken photos but I was just so completely creeped out I needed to leave.

Warning! The beds here are dangerous!…read more When I first laid down, I almost did not want to wake back up. They were SOOOOO comfortable, I might have slept past my check out time. The pillows were perfect as well. The breakfast was extremely delicious as well so Thank you, Shania! Minnie and Kamar, you were great as well!

Stayed here a few times over the years. This was our first time meeting the desk crew of Alexis and…read moreHarsh (GM). Though checkin time was a few hours away, they knew we were weary travelers and quickly found us rooms to settle in. We so appreciated their kindness and wanted to publicly say "Thank You"! This place is consistently well maintained to the Hampton Inn quality that you expect. The rooms are fresh and clean with comfy beds. The breakfast team work hard each morning to offer hot and cold choices that are constantly replenished. They are always moving around cleaning up to make room for the next guest. We thoroughly enjoy our stay each time. Keep up the great work. Enjoy!

Stay here 5/30/2026 for a Happily Ever after party. Absolutely loved the room. CLEAN! I was alone…read moreand I felt safe. Again Clean,Clean and the bed and pillows were so comfy smelled fresh. Would highly recommend TownePlace Suites. My go to in the future. Staff was friendly. CLEAN hall,my room outside VERY CLEAN. Thank you to the staff, Housekeeping for taking great pride in your job. I GREATLY appreciate you! Can't always please eveyone but I was very pleased

I was working in the area and stayed here, since it's the only Marriott close to Mercer. Check in…read morewas decent, but all the other employees I bumped into while there were really friendly; they either waved and said "hi" or made conversation. The property is nicely kept up and everything is in good working conditions. The bed and room were comfy, though a light bulb was blown out in my bedroom's bathroom. TV seemed to work well. Breakfast was set up and ready ahead of their 0630 time, which is nice, as 0630 is actually too late for many doing business travel; 0600 or even 0530 would be a much more appropriate time. The gym was in decent working order and clean as well. I'm happy things seemed well on this trip, as it seems I'll be back... a bunch.