We were looking for a place to stay for the night on our drive home. Our first time staying at this…read morelocation and it didn't disappoint. Conveniently located near I-80 with plenty of parking. We were greeted warmly upon check-in. The hot breakfast was well stocked and dining room nicely appointed. Our room was clean and spacious. We were happy with our stay.

I travel quite a bit with my husband and I can't remember a better experience at a hotel in quite…read moresome time. It has a homey feel with very thoughtful touches and detail to cleanliness that is second to none. I honestly wanted to stay longer.

Beware. Bedbugs! The management did not respond to emails and either did Hilton. I was charged…read morefor a night after I cut my stay two days early due to the bugs. If you stay here check your room! The front desk did not take the report or photos seriously.

I have stayed at this location 40+ times over the past 2 years. I travel very frequently for work…read moreand this location has remained my favorite. The accommodations are average, but nothing less than you would expect from a Hampton Inn & Suites. I have stayed at nicer hotels, but the sole purpose for this 5 star review is the staff. The service is unmatched. The rooms are always clean. I rarely have issues. I have never once dealt with a difficult employee. The few times I've had small issues come up, they get resolved without any frustration. Specifically, Marcus is awesome. He always remembers me when I get there. He has caught and fixed issues with my reservation several times before I even noticed. When he sees that my corporate rate isn't added properly, he fixes it before I get a chance to bring it up. He truly goes above and beyond to ensure my stay is enjoyable. Every time. I forgot my wallet in my room one time and they found it and shipped it to me. I had quite a bit of cash in it and it was all there when I received it. Sounds simple, but these days it is worth noting that type of honesty and integrity. This location has set the bar so high for customer service that I get frustrated when I don't have the same experience elsewhere. Getting to engage with a team of employees that are able to consistently offer a great experience at every interaction is truly a privilege.

Had a long stay at Park Inn while my spouse was in town for work. The facilities are dated and have…read morethe feeling of a location that was once pretty grand and sort of kitschy but is a shadow of its former self. It was kind of fun to stay here with our child for the extended time we were here, though--kind of adventurous. It reminded me of the Soviet-era version of The Grand Budapest Hotel of the movie of the same name. The central pool area with all the artificial vegetation is fun. We had a room with a balcony looking down on the pool area. The cleaning staff (all of one person, I think) was so nice. They only stop by once a week, and never cleaned the room while we were in it, but she was kind in getting us towels and trash bags. The manager is a stressed out man but very nice. They are running this place on a shoe string. There were very few guests during our stay. A few were there on the weekend, as I think there was an event happening in town. The public space where the pool is echoes a lot into the rooms when people are in there. We had a tub oddly placed in the room, which is right next to an ungrounded outlet that is really not safety minded. The bathroom does not have a fan, so the steam is an issue. Soap dish in shower was held on with tape and caulk. It fell off during our stay and exposed mold behind it. The tub showed rust. The elevator was broken for half our stay. The pool was down for the first half of our stay, but it was repaired. The lock on the side door is broken, so anyone can enter the building at any time. The Radisson branding is limited to the signage, room numbering, and artwork in the rooms. Continental breakfast is coffee service, frozen packaged muffins, and a fruit bowl of oranges and apples. Most of the listed channels for the TV no longer have subscriptions.

This hotel was shockingly bad. Think long and hard before staying here. When staying at hotels for…read morepersonal travel, I go between hostels and inexpensive hotels/motels, so I'm hard to shock. The hotel is under construction, so there was almost nobody staying there (not a problem, but worth noting because it meant almost all the amenities aren't available. I was only staying one night and was exhausted upon arriving, so I didn't care. What did bother me was: 1. The elevator was not working, so I had to climb a stairway with my luggage in very dim lighting. If I had mobility issues or someone who wasn't comfortable dealing with getting jumped in the dark, I'd have been in trouble. 2. The hallway where I was staying was littered with trash (see video), so including food, used q-tips, abandoned food wrappers, etc. 3. The door handle wasn't functioning properly, so I had to drag myself and my luggage back down the stairs to speak with the staff, who weren't at the front desk for 15 minutes. I expressed some frustration and exhaustion, but they told me how to open the door and that they'd been hearing about this problem (then why not mention it when I checked in?) and neither offered to help with my bags. 4. Once I got in the room, it was clear that it hadn't been cleaned properly (see photos), including a dirty microwave, melted cheese on the desk, a candy wrapper in the toilet (who does that??) a dirty fridge, and trash on the floor. 5. There were no blanket or comforter on the beds--just sheets and the room was chilly, so I didn't sleep very well. 6. There was what looked a lot like black mold in the shower (see photos) I was so tired, that I should just suck it up and get some sleep instead of asking to move to another room; laziness on my part. Upon checking out around 11am, I asked to have a quit chat with the manager and made it clear I wasn't asking for a refund of any kind, just wanted to provide feedback. The (different) staff said there was no manager on site for several hours, so I asked for an email. The staff member gave me a personal email--which I asked about--and was assured that there was no company email for the manager. He asked me what the feedback was, so I outlined my concerns and asked if he wanted to see the photos. As he looked at them, he dismissed each of my concerns ('I know the room was cleaned', 'the hallway was only dirty because it was late', 'we don't usually keep anything but sheets on the beds', 'that's not mold', etc.), so rather than validate any of my feedback, he just blew me off. Do not stay here.

What a shit hole! I'm only here one night. My non-smoking room reeks of cig smoke, there are burn…read moreholes on the blanket and sheet. No towels in the room and there is debris all over the floor. This is by far the worst hotel I have ever seen in my long career of travelling! I wish o could get a refund!

Well the reviews and photos were definitely a factor in not booking there it looked so gross I'd…read morerather pay more than stay here please Redroof Inn clean up your house we used to like it there and have free pet stays please please do better

Nice hotel is a convenient location, right near the Grove City Outlets and Primanti Brothers. Right…read morenext to I79, so you can easily get to I80 or down to Pittsburgh or North to Erie.

The Hampton Inn & Suites Grove City is located in Mercer, Pennsylvania, right off Exit 113 on I-79…read more This hotel is minutes from the Grove City Premium Outlets and close to schools like Grove City College and Slippery Rock University. This is an older-style Hampton property, but it is clean, has large, spacious rooms and is well managed and maintained. This hotel has an Indoor heated pool with a hot tub, a fitness center with a good blend of older and newer cardio equipment, free weights, and features a Peloton that anyone can use with the hotel's account or their own account with a free account. My room was a large King suite with plenty of floor space, a refrigerator, coffee station, a separate sink and additional storage space. The wifi is a bit slow for my liking, but I was able to surf, check emails and do other general tasks. There is a premium Wi-Fi offer for higher-tiered members or for a daily fee. Breakfast is buffet-style with a choice of hot and cold offerings as well as cereals, breads, eggs, oatmeal, fresh fruit and other items. Overall, a problem-free stay in a well-maintained property close to highways, gas stations, restaurants, schools and an outlet mall.

The hotel is being refurbished to a nice standard. Our room was excellent. Very spacious, well lit,…read morelarge TV, comfortable (!) sofa. Breakfast is standard but a little thin on bread choices. Decent coffee. We were pleasantly surprised.

Great experience and rates! The facility was under construction and remodel in parts. Wonderful…read morebreakfast area. However, quite a few areas where the wallpaper was peeling. Fitness area is on the 3rd floor which is under remodel and feels abandoned.

Absolutely terrible customer service. Super.com was issuing me a refund and all they asked was for…read morethe manager to reply to their email and he refused because he was confused about what I was asking him to do. Then he got irate over the phone. This place and the people working here are joke. How do you run a business when someone can't even understand simple requests. Do not book here. Do not stay here. The people they have working here are absolutely terrible people.

Where do I start? The older woman, who was the outgoing manager, was beyond worthless and rude…read more There was an issue with my group reservation. Instead of at least trying to assist me, she looks at the computer and says call group sales and proceeds to give me a flat out bogas number she repeated call (800-8000), as she walked away. Then Robert replaced her as the evening manager, talking about going from bad to worse. After trying to get Rob to give me some type of assistance he gave us the number to group sales which was wrong as well. How do you give out the wrong number to you corporate Group Sales. Growing more frustrated with the gross incompetence we decided to file a complaint against the hotel. Because they screwed up our reservations didn't try to help us, blame the corporate office and everyone else. The WORST staff EVER!

I went to New Castle on business and had been warned that the hotel selection was rather "limited"…read more I decided to take a risk and opt for the BellaDonna Inn in downtown New Castle. I'm so glad I did. First thing to say is that the pictures do not do it justice. Nearly every item in the house appears curated and thoughtfully placed. What might look a bit old and drab in the photos is actually a fantastic collection of oddities and antiques. The place definitly leans into the old spooky Victorian house vibe. I found it charming and well done!! I could spend a day exploring the two guest floors. There are also some luxurious touches in the choice of china, fabrics, towels, and pillows that make the place feels special. While the rooms lacked TVs, there are a few hangout areas around the house that give you access to large TV's connected to the internet so you can stream whatever. Important to note that the place has a social, somewhat communal feel. The hosts, Dustin and Mariah are genuine, fun and interesting people who very much want to get to know their guests. They also cook a fantastic breakfast that met my dietary needs (which are numerous). Bottom line: If your looking for something different...something special...the Bella Donna Inn is for you. Can't wait for my next stay at the BellaDonna Inn!

From the owner: We plan events and parties that fullfill all of the needs of our customers: atmosphere, music,…read morefood, entertainment,

Warning! The beds here are dangerous!…read more When I first laid down, I almost did not want to wake back up. They were SOOOOO comfortable, I might have slept past my check out time. The pillows were perfect as well. The breakfast was extremely delicious as well so Thank you, Shania! Minnie and Kamar, you were great as well!

Stayed here a few times over the years. This was our first time meeting the desk crew of Alexis and…read moreHarsh (GM). Though checkin time was a few hours away, they knew we were weary travelers and quickly found us rooms to settle in. We so appreciated their kindness and wanted to publicly say "Thank You"! This place is consistently well maintained to the Hampton Inn quality that you expect. The rooms are fresh and clean with comfy beds. The breakfast team work hard each morning to offer hot and cold choices that are constantly replenished. They are always moving around cleaning up to make room for the next guest. We thoroughly enjoy our stay each time. Keep up the great work. Enjoy!

Stay here 5/30/2026 for a Happily Ever after party. Absolutely loved the room. CLEAN! I was alone…read moreand I felt safe. Again Clean,Clean and the bed and pillows were so comfy smelled fresh. Would highly recommend TownePlace Suites. My go to in the future. Staff was friendly. CLEAN hall,my room outside VERY CLEAN. Thank you to the staff, Housekeeping for taking great pride in your job. I GREATLY appreciate you! Can't always please eveyone but I was very pleased

I was working in the area and stayed here, since it's the only Marriott close to Mercer. Check in…read morewas decent, but all the other employees I bumped into while there were really friendly; they either waved and said "hi" or made conversation. The property is nicely kept up and everything is in good working conditions. The bed and room were comfy, though a light bulb was blown out in my bedroom's bathroom. TV seemed to work well. Breakfast was set up and ready ahead of their 0630 time, which is nice, as 0630 is actually too late for many doing business travel; 0600 or even 0530 would be a much more appropriate time. The gym was in decent working order and clean as well. I'm happy things seemed well on this trip, as it seems I'll be back... a bunch.