I had an iPad with a cracked screen. It was fast service at a fair price. $120 with tax. They had…read morethe glass in stock so it was a very fast turn around, a little over an hour from leaving the store until the call to come back to pick it up. It works fine. I'd use them again if needed.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

Devin was the man with helping us with getting a new phone and new lines. He really help and was…read morevery knowledgeable. Thank you!!!

I would give negative stars if I could. This is the worse AT&T location ever. The guy who helped us…read morenot only lied about services failed to disclose upgrade charges, signed us up for the next plan and phone coverage plan without asking. We didn't sign anything. He said everything was good and set up, we go home, look at what he did and found out all this stuff was added without being disclosed. He signed us up for ATT fiber- 1 gig, go home and find out it's 500 mbps. I call that evening and he says he will have his district manager called. Never got a call. Said all phones automatically come with the next plan and protection plan and you have to call att in 2 weeks and cancel. We had an issue with the iPhone we got delivered and my husband went to the store to get this fixed. They say the phone is the issue and to go to Apple. Most incompetent person I have ever experienced.

I had a great experience with them I saved so much money switching to them and the Wi-Fi works…read moregreat for us devices computers and TVs works great I recommend using them get away from Xfinity.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Brighton, CO. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Not sure why this Store has so many negative reviews? I actually have had great service time and…read moretime again from Jorge At this location.It's actually worth the 35 minute drive from where I live even though I have many T-Mobile stores near me - probably because service isn't that great. It goes to show that I'm going to drive really far because the service has been really outstanding at this store. because of the A+ customer service provided by Jorge and amethyst, and their willingness to go above & beyond to make sure I am 110% satisfied customer and make me feel valued as a part of the tmobile family.  Jorge has always gone above and beyond to provide an amazing experience with helping me with all of my transactions and patient with my gazillion questions about my Samsung note 10 plus. It's because of Jorge's amazing customer service that I always come at this location. I've had previous experience in customer service, and served as a manager before, so I can recognize top-notch quality when I see it.  If it weren't for jorge and amethyst l,I would not have continued going to tmobile due to some dismal and subpar experiences at other tmobile stores and my online experience.  I believe I have come across a very talented young lad with an ability to listen to the customer and yet in this high-paced world, is able to translate into making the customer feeling valued, which I believe he has nailed to the 'T'. I believe this talent needs to be recognized, and would benefit tmobile to 'up the game' at other locations.

this store really did a number on us. could not switch over our 6 buisness lines so we just ended…read moreup getting a personal line. told them at the time of new line to cancel 6 lines. we received a $600 bill we went back said they can't do anything to call 611 number . we called 3 times they said they could not find anything in account. went back to them , again they can't help . called again , the 611 t-monlie said they just can't find it. now we have a $950 dollars is now being charged from a collection agency. went back to talk store manager Kevin would not come out to talk. called 611 number they hung up because I insisted this is wrong. they told me to go to Kevin! T-mobile doesnt give a crap

I really wish I could remember the gentleman who helped us, because it was one of the best customer…read moreservice experiences we've had. We were in the store April 15, 2016 around 4:00 pm. My husband needed to switch his work phone (AT&T) to my plan. Our associate kindly informed him he'd need a new phone, and then showed us options. He then walked us through the plans, and helped me get my company's discount. Even adding more gigs and a second phone line, he was able to save me about $30/month. He was patient and funny and walked us through the whole process of setting up my husband's new phone. Bravo! This is why I've been with Verizon for 15+ years!

Don't waste your time. Better deals online. The people in store messed up my trade in, and I spent…read moretwo hours on the phone with Verizon trying to fix it, but my only option was to turn in my upgrade and do it online. When I talked to Yuri in store, she was unnecessarily rude and unhelpful. She refused to help me try to rectify the situation her employees created.

We had an absolutely amazing experience at the T-Mobile store in Brighton, CO! After years with…read moreAT&T, we decided to switch because our bill kept increasing and we had little to no service at our home or around town. Lauren made what could have been a stressful process completely seamless. We moved six lines over, and she was patient, kind, incredibly knowledgeable, and took the time to answer every question we had. We worked with Lauren for over five hours, and not once did she lose patience or fail to give us her full, undivided attention. She made us feel like we were her only customers, even during such a long process. She found us an amazing deal, but more importantly, she gave us peace of mind knowing we were making the right decision. Her professionalism, kindness, and dedication are truly unmatched. Customer service like Lauren's is rare. She went above and beyond in every way, and she's the reason we'll continue coming back to T-Mobile. Thank you, T-Mobile, for providing not only excellent cell service but also exceptional customer service. Please recognize Lauren in the highest way possible--she is an absolute angel and an incredible asset to your team. We are so grateful for everything she did for our family!

Laziness, rudeness and dishonesty. Tmobile lost the IMEI for one of my trade-in phones and told me…read moreto go into a retail store to have the issue corrected. An employee here told me I would have to return the phone, then re-purchase it to get my trade in credit, AND that I would have to pay a $70 fee for the privilege. I told her I was not going to pay to fix Tmobile's mistake and I wanted to speak to the manager. Manager Mike was uncooperative, hostile, incompetent and lazy. He said waiving the $70 would reflect poorly on his store. I asked why that was my problem? He said there was nothing he would do to help me. I said HE should call Tmobile to confirm everything I was told and that THEY were supposed to fix this issue for me, as the error was Tmobile's fault. He told me to call them myself as he wasn't going to do it. I said I was going to take a picture of him so I remembered his name when I spoke to his boss. He whined that taking pictures in their store was "illegal." It is not. That is just a lie. It might be against their policy, but calling it illegal was a lie designed to intimidate me. I put my phone down without taking the picture. I said if he didn't do SOMETHING to help me I would cancel my service, and he looked at me with this smarmy contempt on his face and said he wouldn't help. I told him to "Go F___ himself," and left. Today I learned to Manager Mike filed a complaint against me with Tmobile corporate for saying a single curse word to a grown man who deserved it, and for taking a photo of him WHICH I DID NOT. When I left the store, another customer who was also being treated like crap (he had some issue that Tmobile told him to get handled in store and just like me they told him they would not help) came up to me and said "It's always like this here. They're horrible." So, save your time, your money and save your sanity. This location is poorly run by an unhelpful, arrogant imbecile. I truly hope Manager Mike takes my 3 words of advice to heart.

I want my money and phone back you Thieves…read more Not cool at all. All my kids pictures are on my phone.

I needed some assistance from the shop and was treated very well! I appreciated the help.read more