Every day is different at this store - sometimes you walk in you're greeted and tended to in order…read moreands sometimes rather quickly- Bravo ... then other days you walk in and it's as if you're invisible and you wait forever and 3 days when there are only 2-3 customers being tended to. Can't figure it out but I wish we had more Verizon options in this area.

Stay away, this store take advantage of the elderly people. Making them purchasing a phone they may…read morenot understand the new technology.

Drake was wonderful and solved a problem over the phone that was a crazy fluke. A staple had…read moregotten around the magnetic connector on the computer side of my Mac. My husband and I could see there was something there and because he and I have identical computers he took picture of the two of them. We texted them to Drake and he identified the problem as a staple of all things. We removed the staple and whalaaaa problem solved. So very grateful for your help Drake, thank you.

I have used mmcs services throughout the years and up until now they have been great to work with…read more Drake is easy to work with and knowledgeable regarding computers. He offered solutions to my computer issues which was exactly what I had hoped. I made the decision to purchase a new computer. I gave Drake the information as to what my requirements were for a new one. He referred the information to his manager. I was told she would call me. I called her after 5 business days had elapsed. She had picked 2 computers and gave me the pricing. It would have been wise for me to write the information down. I did not. I wanted to read about the computers online. As you can imagine, there are a multitude of similar computers. I called back today to see if she could text or zip me an email with the info. Unfortunately, I could tell she was frustrated with me and unwilling to help. She told me i would just have to call back. I asked her when a good time and she responded that i would just have to call back. she is working with customers. Unfortunately, i am also a customer and consumer. Perhaps time management is an issue. Needless to say, Im not a fan of negative attitudes and treating customers as such. My 2 stars are for Drake and his genuine concern for customers.

I had a tech named Jossmar who installed the RING VIDEO DOORBELL for me. HE WAS AMAZING!!! Great…read morecustomer service with no BS upcharges like so many techs like to do. He was finished within the hour and included a lesson as to what to and not to do with the Ring system. I highly suggest requesting the tech named JOSSMAR!

We were driving through town and needed to fix touch screen issues. We dropped it off and picked it…read moreup an hour later. He discovered an after market screen which was something I never did. I had taken my phone to another place to replace a battery and he said it's possible that they broke my screen and swapped it without saying anything. He showed us the difference between the OEM screens he uses and the after market ones and it was clear why I was having touch screen issues. He was knowledgeable and explained the various potential issues before he started to work. Great work at this shop! Oh and I'm doing this review on my phone with no touch issues

I'm pretty knowledgeable about my gadgets, I've had everything Apple has to offer from the IPod…read moreNano back in the day, IPod Touch and IPad, plus many Alexa gadgets and a Kindle Fire in there at one point as well, but I guess I learned something today myself. For the past few days I've only been able to fit one charging cord in my iPad as opposed to any of the 4-5 I have plugged in all the time, and the cord that did fit was really loose and would fall out if you didn't sit it just right and then was very spotty about it's charging. It would start, stop, start, stop, and so on and it occurred to me there might be something in the charging port. I was right. I do pay for Apple Care but didn't want to send my iPad away for a week or whatever so I looked up here on the mountain. I also didn't want to try it myself because if you screw up your USB port on a several hundred dollar gift from your girlfriend, you might not have a girlfriend for much longer- lol. I asked Isaac if he was Apple certified over the phone and he said yes, he in fact, was. I didn't actually think to verify it while there but that was because he fixed my iPad in about half a second with I believe it was a teeny set of tweezers, then told me that some USB charging cords actually have two pieces on the end (charging part) plug of the cord, then there's the plug then over it which is the safety mechanism, a kind of coating I guess that locks the cord into the iPad, you know it's there when you hear that little click and the iPad locks into place. Anyway, I guess when I pulled out the cord recently the safety coating stayed locked in the iPad and the cord came out without it, which is why it was so loose and no other cord would go into the port. Isaac fixed it in no time, wiped down my screen even and was trying to get some spots off it but had no luck because I told him they were inside the glass, not out, because the bottom right corner of my iPad has a little bit of a gap from where the glue dried up and came off. He recommended I do send into Apple for that and I probably will at some point but not right now. But he did this and told me not even to worry about paying for it, it was so quick. I told him for my fee I will write a review and post it everywhere so here it is. 5 star service.

I had one small item to return and there were ten people in line ahead of me. The counter staff…read morewere handling shipping, packing, copying, printing and returns, some of which obviously took longer than others. In spite of that the line still moved relatively quickly and the staff was efficient. At my primary UPS Store location they have an area for you to scan and bag your own returns. I can be in and out of there in under a minute. If this location would utilize the same system I would have awarded five stars. But instead I had to wait in line for 10 minutes for a 30 second transaction.

Jeff is the best in the business. Tells you if the last driver has left for the day and it won't…read moreship tonight if you don't go to main UPS delivery center. He is a man of seemingly endless patience, and stays a happ-go-lucky guy who still has a joke for you.

I was in Pinetop for the weekend and my coolant light had come on. My hubby is a supporter of…read moreO'Reilly's and recommended I swing in on my way home and get it topped off. When I stopped in I was greeted by a very nice associate and he helped me locate the right coolant for my VW Atlas. The BIG part is he immediately offered to top it all for me. Grabbed a funnel and rag and did it seamlessly. It was a pleasant surprise to have someone so willing to help without hesitation. I was not able to grab his name, but I was there on Sunday morning, January 9th. Please share my huge thank you for making my day and ensuring my SUV was safe for the trip back to Gilbert.

Great service! I was up at Pinetop, AZ and my key battery was low. Went into the store and the…read moreyoung man was polite and changed my battery!

The gentleman came and put three cameras on each side of the house that a wonderful job price was a…read morelittle pricey, but at least I got what I wanted and he got what he wanted

Justin is an amazing individual. He knew exactly what needed to happen. Very patient and a good…read morelistener. He handles a demanding business while at the same time, manages to fulfil his duties as a family man. I just love my new laptop. You are a godsend to me and I'm sure to a lot of other people. Keep up the great work you do, brother. The world needs more people like you. God bless!

Finally, a local place with lots of battery assortment and top notch knowledge. I've been able to…read morepurchase a couple kinda hard to find batteries without having to order. Electrical is not my specialty so it's been helpful to get some expert council when my little electric forages are iffy.