I am so very disappointed…read more Brought my 2 year old Honda CR-V in because an 18 wheeler side-swiped me. The damage was only about $3,000, so not too terrible. We picked up the vehicle and yesterday noticed paint drips on the door.I will be taking it back, and I hope they stand by their work and fix this.

Recently took vehicle in for body work. Did the repairs quickly and a fair price. Would definitely…read morerecommend them for body work and repair.

Great pricing quality work very happy with the finished product. My car looks like a totally…read moredifferent vehicle and I don't have to fight off the sunlight. Highly recommend this place of business I will be bringing the rest of my vehicles here !

They have worked on my Tesla model X multiple times and are the kindest, most responsive and…read morereliable. Will never get my car wrapped anywhere else.

We had our company truck wrapped by Wrap It Up, and the workmanship was simply not up to par. We…read morehad bubbles, rough cuts, and misalignments all over the place. Our first appointment started off with the owner arriving 30 minutes late. To top it off, he lied about having done the wrap for a neighboring plumbing company's vehicle, which we confirmed he did not. In the end, we had to design the graphics ourselves because what he provided was not usable. As a business owner, I believe in delivering what you promise, and unfortunately, that didn't happen here. I can't recommend this shop based on our experience.

I am with the county government. We had a car wrapped for a specific service we have. Hurt and…read moreBrian were absolutely amazing to work with. The work was excellent. No complaints. The work was on time (actually they finished early). They even helped me return the car to work (even with a dead battery that I knew about). Very nice guys! Very honest guys! Good people.... I'm taking my own car to them for window tinting. Thank you HURT!!

Everything went great, especially the price. The technician took very good care of us.read more

Quality work, Friendly, helpful and willing to explain things and go the extra mile. A+read more

Purchased a new vehicle and wanted to get the windows tinted. Parker and his staff were very…read moreprofessional and knowledgeable. Their pricing is fantastic. The shop is very nice and has a nice waiting area so if you have to work rent while waiting you can. Process was simple to book and have you in and out. Definitely recommend.

Great experience. Very professional, friendly and super affordable. Got exactly what I wanted…read more Kudos.

Look no further. Straight line is the best in Birmingham. I have used them twice: one time for…read moreroutine seat repair work in my 2014 expedition. Rosalyn went above and beyond at a fair price for her work. Another job was more complicated. My 2018 BMW 740 has a leather dashboard. Looked good when I purchased it but it's a poor design because leather contracts in the heat. It was a mess. After lots of research and several visits to competitors who declined the work, I spoke with Luis, who had actually repaired a similar dash. Luis and Rosalyn worked with Bama Glass to remove the windshield to perform the work. They replaced the leather with a high grade vinyl that was perfectly matched. The workmanship was excellent, and the price was fair; a fraction of the ($4,000+) cost of a new BMW dash board.

While most Yelpers can attest to the reliability and trust within the platform, at times, for…read morebusinesses with smaller review counts and overwhelming five star reviews things start to get questionable. This business is one such example where it appears very confusing how someone can have a good experience. For starters, they hardly ever answer the phone, particularly if they see a number of a customer who is calling with an issue or a complaint. That's one of the interesting things about this place, but let's backtrack to the start of this unpleasant story. Initial interactions with this business happened in relation to a sofa and replacing its interior cushion. They provided an estimate that was less than other companies, the reviews on Yelp seemed to be good and everything was making sense to proceed with Super Upholstery Team. Sadly, the work they did was simply horrible, a completely uneven filling, with the back of the sofa filled way more than the front, thus resulting in a sliding surface rather than an even sofa. After mentioning the issue to them, they would simply refuse to come out to look at it and simply stopped answering calls. Had to drive there to talk in person and was basically sent away. Thus, there is very little positive I can say about this company other than perhaps pricing being lower than others. The quality of work and general level of customer service is as low as it gets.

I was really pulling for Shawn, he had some health issues so I have him a lot of extra time from…read morehis original quote. Communication was virtually non-existent every step of the way and only happened after multiple texts from me. The "fix" lasted less than two months. When I contacted Shawn about warranty support, he asked if we hit anything, I responded that we did not and then he never responded again. I can't recommend this business. Shawn is a nice enough guy and if the work quality was ok, I'd have given him 3 stars.

Poor communication, never answers the phone or gets back with you. Not sure how this place has a…read morehigh rating? Will take my business elsewhere.

Friendly professional service from a well run and organized service facility…read more Highly recommended.