LMD is a top notch Dental practice. The office staff in caring and extremely helpful…read more The Dentists are top in their field and do excellent work. Christine VT

I love Dr. Michael P.!! I had knee surgery 5 months ago. Need to take antibiotics before my…read morevisit. Totally forgot to do that. Office staff asked me if I had taken any antibiotics, as I checked in!! Oopps!!!! Their office staff immediately handed some to me!! I was sooo grateful!! So grateful they knew about my knee surgery and had antibiotics for me. Love my dentist office. Have gone to Dr. Mike for years!!!

Recently had my first appointment here and everything was great. The lobby/waiting area is clean…read moreand welcoming, and the staff was super friendly, both on the phone prior to the appointment and at the actual appointment. The whole experience went very smooth, and although I hate going to the dentist, this really wasn't too bad. I really enjoyed my interactions with everyone from the receptionist, the dental assistant, and the dentist!

THEY SENT ME TO COLLECTIONS…read more I have insurance for disabled veterans and never received a bill with prior routine cleanings. Suddenly, I received a bill. I was told by the receptionist that North Pointe's insurance program changed and therefore, I owed money. I stated that I was never made aware of this and there are laws protecting consumers. They stated they would look into it. I was told that the bill was reduced, but they expected me to pay half. Again, I told them that I did not think this was appropriate due to the fact of never being told that I would need to pay anything due to their policy change which I should have been informed about. I pay for dental insurance to avoid having to pay for routine cleanings. Plus my husband is ill and not working so if I knew I would have to pay extra, I wouldn't have booked the cleaning here. They said that they look into it and if I didn't hear from them that I could count on the bill being forgiven. I didn't hear from them, but I did get a bill from collections. I'm livid. I thought we were working on handling this together and I thought it was handled, yet they sent it to collections. They lack accountability and compassion.

My wife and I have been patients here for several years, and we couldn't be happier with the care…read morewe've received. Dr. V is an excellent dentist with a great chairside manner, and the entire team is friendly, compassionate, professional and truly cares about their patients. My wife has special dental needs and used to have dental anxiety, but she felt comfortable from her very first visit. The office is clean, modern, and welcoming. We highly recommend this practice!

As someone who has had countless negative experiences at the dentist, I am very wary about going in…read morebut I knew my oral hygiene was important. After trying three dentists in the area and feeling unsatisfied, I decided to finally try one more time and wow am I so glad I did. Not only was the staff so considerate and welcoming, but I actually felt like I wasn't crazy for my concerns or worries. I felt like the things I was asking for to make the experience more manageable wasn't hard but several other dentists treated me like I just needed to get over my fear rather than helping me overcome it. This is the first time I left a dental office feeling confident and comfortable about scheduling my follow up appointment. My filling was also so well done and super smooth, not gritty like I've had in the past! If you want to have a better experience at the dentist, be sure to give this place a try. This team really is like no other and I am so thankful to have found them!

Doctor should recognize the mistakes made and update the Michigan Dental Association with the…read moremistakes missed so everyone can get on with life and this patient can get his teeth fixed so they are touching and he can eat on both sides, 4 porcelain crowns just need to be remade it's that simple but the doctor or no one else is stepping up. Dr. Sarah Palmer missed a bunch of stuff through a biased clinical exam through the Michigan Dental Association with Dr. Palmer where the doctor from Grandville Dental Health Center that did the work was present and now the patient has to live with these ongoing issues because the doctor didn't do a proper clinical exam. Dr. Sarah Palmer was bribing me with a check to sign a release form to say the doctor did nothing wrong. Who offers a check to someone before the clinical exam even took place. I was no way taking a few thousand dollar check because I wanted to know why me teeth are breaking after a $54,000 full mouth restoration of all porcelain teeth but instead the doctor took a fake exam and didn't take any bite checks or x-rays and failed to diagnose 8 teeth not touching and a backwards dental crown then gives inaccurate information to the dental society to decided my case. Because of this doctor and the two other doctors that gave a fake exam and their failure to be non-biased this patient is unable to get his teeth fixed and was left with a botched dental treatment because Dr. Sarah Palmer doesn't know how to do a thorough examination. It is a complete fraud really... Patient used the SmileMichigan find a dentist tool which is owned and operated by the Michigan Dental Association and spent over $50,000 on a full mouth restoration through one of there members which consisted of 24 all porcelain teeth and was left with 8 of the 24 not even touching. Only 1 week after this full restoration a bridge became loose a crown became loose and another permanent crown fell completely off and the dentist was never willing to fix anything so a peer review complaint was filed but the whole board is friends with Dr Larrissa Bishop the past president of the dental society and the board members just couldn't be unbiased. The SmileMichigan find a dentist tool endorsed there members and advertised that the MDA dentists are dedicated to upholding the highest standard of practice so that you and your family can receive the best oral care. The MDA advertised that they are dedicated to ensuring that Michigan residents receive the highest quality oral health care and How can the MDA allow there member to leave a patient with 8 teeth not touching after a full mouth restoration. This should be illegal and if it's not made right then people should be prosecuted. Coverup after coverup because Dr. Larissa Bishop is the past president of the West Michigan District Dental Society that decided this case and there is major conflicts of interest with at-least 10 of the board committee members and they are all friends. The Michigan Dental Association is continuing to allow there member Dr. Rebecca Vanderbaan and Dr Larissa Bishop from Grandville Dental Health Center to get away with a backwards placed dental crown tooth #3 completely backwards then made several adjustments until 8 porcelain teeth are not even touching then left him with a backward dental crown until he found out from another dentist 1 year later. The MDA isn't even following their own guidelines and bylaws and should reopen this case because it's not going away as long as this patients teeth aren't touching. The MDA needs to help this patient get 4 crowns remade so his teeth are touching it's really that simple otherwise it's completely false advertising on the Michigan Dental Associations part. The Michigan Dental Association should go back and look at the Suppressed Photo #120 which is the photo that Chris Wilson, RDA, from peer review at the dental association says was weirdly missing from there files and re-open this case so this patient can get his teeth fixed. Stop covering up for the president of the WMDDS West Michigan District Dental Society and do your job. The dental association is not upholding there members to the highest standard of practice so that you and your family can receive the best oral care as they advertise to the public.

Amazing family dentist! The staff was welcoming and caring, and the visit was smooth and…read morestress-free. We couldn't be happier with our experience!

I went in to get fillings and he wanted to give me 4 injections to numb me. I stopped him at the…read moresecond one. He had my head tilted when giving me the injections it was going to my nose. He did my fillings and drilled into two of my teeth that they hurt to the touch now. If you want your teeth healthy DO NOT GO TO DR. PETER A. GARCHOW

I've been looking for a new dentist for quite some time and found this office. It's great and close…read moreto where I live. Peter Garchow was great! Knowledgable and friendly. This dental office is friendly and personable. During my cleaning Robin the hygienist was absolutely amazing. Also, I've had braces for a while and will still need some work on my teeth when they come off, so being able to have a dentist help me continue to get my teeth where they need to be is a huge help. I would definitely recommend this place to anyone I know!

This dental practice is top notch! The staff is so friendly and knowledgeable. I fear dental pain…read moreand they make me feel relaxed and listen to my concerns. Dr. Mull gives sound advice and options if something needs to be done. I trust his judgment. I've been going to this practice since I moved here in 1984. Now I live across town and still drive here because it's such a wonderful practice. They get bonus points for accepting my dental insurance, too!

Excellent care! The procedures are virtually painless and voiced with step by step of what to…read moreexpect and sounds. Dr. Mull has a fantastic ability to put a patient at ease. And in my case his assistant Jessica was his "right hand assistant." They worked great together. And I am very thankful for the whole office. As I waited for a very short time between my procedure and Stefanie the hygienist who I was to see next, I heard an office full of conversation, laughter that told me I had come to the right dental office. Everyone was in harmony with each other.

I have been coming to this office for years now and have always had a great experience. Everyone is…read morefriendly and takes the time to get to know you and be invested in your care.

I put off my dental work for 7-8 years. Not good. A cap came off and I needed a dentist so my wife…read moresaid try Smiles. Ok but dentists freak me out! Well the people were great! They explained everything in detail. From the front desk to the dentist everyone was patient and easy to talk to. I have a lot more to be done but I feel good that I found this group!

Great folks with an attention to detail who calm any nerves you might have about seeing a dentist…read more They genuinely care about your dental health!

This is my first dental appointment in almost two years. I was disappointed when my last dentist…read morewent to work for a bigger practice and then COVID hit and I was afraid to step into any medical office. Until an molar started to bother me so I asked around for a good dentist. Someone told me about Dr. John Bruisnma and I decided to take the risk. I'm so glad I did! Although this is a new practice, Dr. John is an experienced Dentist. He was extremely thorough, patient, and knowledgeable. He explained what he would recommend short term and long term. In other words, I felt he was not recommending things just to get money but to actually help me as a patient. I left feeling I had all the information I needed without feeling "irresponsible" for not flossing enough! It was service with dignity and lots of smiles from the dental assistants. Coming back for sure! I've found my forever dentist!