Damaged my clothes. The owner lied to avoid responsibility. Zero honesty or accountability.read more

My experience with OXXO cleaners has generally been positive. For basic dry cleaning, they do good…read morework, and I appreciated their ability to remove makeup stains around the collar of shirts. However, I learned the hard way that it's best to be proactive and point out any stains that need to be treated. When I dropped off my garments, I had stains on some of them, and I wanted to discuss these with the staff. When I tried to do so, the front desk person assured me that all stains would be taken care of without me needing to point them out. Unfortunately, when I picked up my garments, I found that most of the stains I had identified were still there. As a result, I had to have half of my garments redone. I believe that if the front intake person had listened to me and allowed me to point out each of the stains initially, they could have been appropriately treated during the dry cleaning process. When I'm told that stains will be self-identified and I don't have to worry about it, I expect the garments to be in perfect condition when I come to pick them up. It's frustrating to have to return for half of my clothes to be retreated, especially after I've already paid and dropped off my dry cleaning. In terms of value, it is on the higher end in cost. I wish you all better dry cleaning experience.

Great nice and clean facility with friendly staff. Great Value of the machines and easy to use.read more

Dirty machines, dirty place, no surveillance Lots of…read moredisappearing laundry. Clothes come bleached out of washer without using bleach...dirty machines with residue from previous users Poop and dirt found inside the machines, not a very clean coin laundry overall Clothes will disappear from the dryers at regular basis long before machines end. Probably the worst place to do laundry

this new ownership even deliver near the location. my husband linen suit was made whit good detail…read moreand i certainly will used again.

BEWARE!! AWFUL BUSINESS!! Brought a brand new worn once Hugo Boss suit for drycleaning and they…read morecompletely ruined it! It's ready for the trash totally unwearable!!! The worst part is the employee there did not even have the decency to apologize for the situation and she says owner refuses to speak to us in person or even over the phone about the incident!!! They didnt even refund the amount we paid for drycleaning! This is not to mention the other pieces of clothing that have been payed for and left all wrinkled and poorly drycleaned. Should've read all the terrible reviews in this business before taking my clothes there!! If no stars were available I would choose that option. Awful place! Poor service and terrible customer service!!!! Stay away

Brought a T-Shirt here to get altered and they exceeded my expectations. The atmosphere was amazing…read moreand they were very professional, I will certainly be returning. 5 Star Service!!!!

Since new owners they have gone down hill. Cloths is bunched up as to many items and they are all…read morewrinkled and they look just like I had dropped them off, Just on hangers. Guess i have to find another cleaner's.

Saldy , the dryer are .25 for only 4 minutes. I have gone to other laundry mat and it's been .25…read morefor 8 minutes. I would suggest increasing the time of the dryers.

This place is excellent! Clean friendly and the machines work great. I had a great experience and…read morethe folks who work there were very accommodating and helpful. Looking forward to going back to do my laundry this weekend.

I'm a short guy who's muscular built so I always have to get my shirts and paints tailored, but I…read morestruggled to find someone to make the alterations and understand what I wanted which was a tight, sleek fit. That was until I found this place. The woman who does the alterations understood perfectly the look I was going for and executes beautifully. Not only that, but she works with me to make sure I always have my clothes back in time. Not only that, but I think they do their dry-cleaning in-house so after dropping my clothes off for a cleaning, they are ready 1-2 days before most places that have the clothing picked up and dry-cleaned off premises. Overall, the quality of work and service at this place will keep me going back, and I recommend them to all my friends who need alterations. 10/10 experience every time.

As a resident of the Weston Community for 29 years, I've been a patron of countless businesses. I…read moream the first to compliment and rarely critique publicly as I would rather take my business elsewhere if I am dissatisfied. But today I am empowered to express my disappointment with Save On Cleaners. In a nutshell, they did NOT have my rush ready Monday after 5 pm as promised, for a very important business trip of my husband's. I prepaid plus was charged $2.00 extra a piece for rush which I was wiling to pay as part of my need for clothes for an early Tuesday morning flight. Monday at 6 pm I arrived to find clothes were not there. They apologized and said the girl who processed order never wrote RUSH although I paid the extra. I stayed "mistakes happen." and was promised next morning and a full reimbursement. Next morning picked up clothes on the way to airport. No refund yet. Came in to get refund. Denied. Called back to seek refund. Told I was guaranteed % refund. They said 100% it will be ready Tuesday morning. Called Wednesday for refund. I was told they would NOT refund. I said not only will you lose a customer but you will lose my respect. They refused to accommodate me. It's simple manners, relationships and honesty. It looks like "they took me to the cleaners."

This dry cleaner is great. They are very efficient and well organized. I stopped in to pick up a…read morepair of pants but couldn't find my claim slip and without having to panic, they were able to look up my information from my name and phone number which was very nice. I felt the parking lot was a little hard to navigate during busy times because of the perimeter traffic.

Horrible experience. I left a trench coat to get cleaned. Didn't get it for two weeks. 3 Buttons…read morewere broken and they replaced with cheap buttons- but I have to ask them change it to identical buttons!! But when I finally brought the coat home after my 5th time there in 2 weeks, I found another button broken. At this time, I've had it! I'm just gonna resolve this myself. I'm sure after reading this review, the owner would say why didn't I bring it back. I'm sure had I brought it back they would tell me "you took it out, it's not our responsibility anymore..." And plus after dealing with them for over 2 weeks, I just don't want to anymore. I have 3 kids under 5 and work a full time job....no time to go back and forth. (TIP: good customer service would've offer to drop it off.....) On top of that, owner was rude and patronizing ...worker was rude---she actually SNATCHED my clothes from me when I wanted to use a Yelp coupon (I had the clothes in my hand). Said I didn't show it to them when I dropped off clothes. So she won't take coupon-that I'd have to pay. I told her to call the owner. She did. Owner took coupon. SO NOT COMING BACK AND DO YOURSELF A FAVOR AND GO ELSEWHERE.

I went there for alterations on a very expensive dress for hemming, they ruined my dress with a…read morelousy job they didn't perform the hemming by hand, but with a sewing machine and all crooked, they ruined my dress

I was bringing my clothes here 20 years ago, and had gone away from their service, recently…read morereturned and the service, quality, and the same attendant was there and recognized me after all this time