I am very upset about how this business operates. I had paid for alterations for suits that did not…read morecome out well. As a customer of previous alterations, the alteration is unfinished until the customer satisfied. Unfortunately, the owner of this location does not understand customer service. The person who took my measurements is not even the seamstress. she had to call the owner who then explained to her, give the customer 20% off. They want to make money on me twice for a unfinished job. I will be sure to tell everyone not to come here, and avoid this business. EDIT to owners response. My mind was never changed on how the alterations were supposed to be made. And I was unaware that the person taking my measurements was not the person performing the work on the actual pants, which explains why there was a misunderstanding between this woman and the seamstress. If I had changed my mind and wanted something different , I would accept that and cover the cost. My alterations were from waist and length, not once was anything confirmed if the job was done correctly, as a paying customer should expect. In fact, I wasn't satisfied with any of the alterations for any of the three pairs of pants I had brought to your shop, this was just the most noticeable one. Communicating that the person taking measurements is not the person doing the alterations would be nice as well before spending the money.

I dropped off a suit to get tailored. The tailor process was fine and done correctly. Only issue i…read morehad was that the suit was manhandled and completely wrinkled upon pick up. The owner, Jaime, became aware of the issue and went above and beyond to rectify the situation. He didn't try to come up with excuses as to why the suit was mishandled. Instead he gave me a call and agreed to meet me at one of his cleaners, the one nearest to me. He personally pressed my suit, on a Saturday morning, and made sure i left a satisfied customer. Thank you for going above and beyond and for the exceptional customer service.

Prestige cleaners of the pines is the absolute worst experience with any cleaners period. My…read morewedding is next week and seamstress Maria was given 2 bridesmaid dresses on October 1st and our physical written agreement stated the dresses would be completed on November 5th. Today is November 8th and work on the dresses were barely even started, my bridesmaids and I were informed that they would be completed at 2pm today. On our way there a call was made to the seamstress to which she stated she would need another hour to complete them. At this point we are 15 minutes out and we have a photo shoot at 4:30. We get to the cleaners and asked the seamstress that since the dresses were barely started that we would like a full refund as our per our physical written agreement. Not only was the seamstress refusing to stop working on the dress, we were met with such a level of hostility that even I with 7+ years of customer service has never experienced such a distasteful experience from any establishment. The other shop associate provided the owners contact information to which we called and received very dismissive answers and were told " just try to work it out with the seamstress" and they hung up and refused to answer any calls following the discussion. Here's their number btw (917)302-4321 In the end the cops were called and out of the 107 that each dress were paid for we only got 40 reimbursed for each dress. Never doing business here again, I'd rather dance with a trash panda while playing in traffic.

This place is conveniently located in the Silver Lakes Plaza on Pines. I come here often to dry…read moreclean my dresses and also have alternations done. What i love about this place is that they do alternations and Maria has a true talent for it. There might be a wait for it depending on how busy she is but shes really good and reasonable.

Been coming here for a few years now and the seamstress is great. She always mends and hemps my…read moreclothes and gets them back to me in a timely fashion. I also use their dry cleaning service and it has been great.

Great service, reliable, fast and friendly. Have tried many cleaners in South Florida, and had…read moremany ces results. Cache has not let me down once since I moved to the area a few years ago. Highly recommend them!

Brought a T-Shirt here to get altered and they exceeded my expectations. The atmosphere was amazing…read moreand they were very professional, I will certainly be returning. 5 Star Service!!!!

Since new owners they have gone down hill. Cloths is bunched up as to many items and they are all…read morewrinkled and they look just like I had dropped them off, Just on hangers. Guess i have to find another cleaner's.

Came across this dry cleaners and decided to visit for alterations. Location was convenient. When I…read morearrived they were welcoming. Ended up doing the alteration and some dry cleaning that I wasn't sure was worth it b/c the piece had very old stains. They manage to remove all the stains and made it whiter than when I brought it there. Top notch customer service. I would definitely recommend.

They also provide tailoring services that are incredible. Everyone was super nice and quality of…read morework and timely was impressive.

A lot of washers and dryers but some are always out of order. Friendly but not so much a/cread more

Came to wash and dry my rug today, told the lady working there and she even showed me the large…read morewasher. When I finish the wash she only then tells me it won't fit in the dryer, even though I've already taken it for a wash and dry here??? HORRIBLE experience DONT COME

IF YOU VALUE YOUR CLOTHES DO NOT USE THIS DRY CLEANING COMPANY…read more I dropped a cashmere coat and they burned the buttons and fabric, when asked them to pay for the repair and refund of the money that I never received. when they damage my coat, they refused. The person that I spoke with when I asked for these two things, was a very nasty woman with lack of education, with no intentions of make things right after they ruined my coat. Their price are excessive, and when you pay with credit card, they charge an extra 3% without disclosing up front. I already denounced their business to the better business Burrough , and consumer affairs Business like this should not be operating

I have called to this place for a price on some alterations and I found it really expensive, very…read morecold responses to my questions, and the person who answered the phone was very rude. I was looking at the reviews and does not have very good references, I do not recommend this place.

Thankful for the work that was done on my uniform. I fly for a career and needed my uniform done…read moresame day before my flight back to base later on that evening. They were very timely and did a great job too! I will be using them again.